About us
Business highlights
62 years of trusted experience
Family Owned & Operated
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Our Recent Projects
Photos of past projects
Reviews
4.6122 Reviews
Filter reviews by category
Showing 76-122 of 122 reviewsChristine H.
10/2020
awnings, replacement windows
 + 0 moreExceptional
Description of Work: Window replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$11,500
Leslie P.
10/2018
replacement windows
 + -1 morewent very well
Description of Work: window replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,000
David C.
01/2018
replacement windows
 + -1 moreTerrific. No problems.
Description of Work: We needed a window installed on my elderly mother's house, where there was none before ("new constrcution"). Wonder Windows came out and gave us an estimate which was the best deal of all the contractors we contacted. This was for a high-quality, double-hung, double-pane low-E argon-filled window. My Mom was very happy with the service she received. They were very professional and pleasant to deal with. I would recommend them to anyone.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Marjorie K.
07/2017
replacement windows
 + -1 moreunknown
Description of Work: Bill and Bill, who came out to the house to build two nonexisting windows were professional, courteous, skilled, and just plain nice guys. The windows are gorgeous and it was quite a job as they had to cut an opening in the wall through 1 1/2 inch thick clapboard, and three layers of old siding. The windows have added much needed light to a dark room and provide a cool cross breeze through to the kitchen. Amazing job!
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Max R.
06/2017
replacement windows
 + -1 more.
Description of Work: They gave me a bid on windows. I went with a different company.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LORI E.
07/2016
replacement windows
 + -1 moreunknown
Description of Work: I had 3 windows replaced. Installer was on time, respectful and efficient. |Would not hesitate to use in the future.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$900
Response from Wonder Windows
Shirley F.
06/2016
replacement windows
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Wonder Windows
Lisa M.
05/2016
replacement windows
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Wonder Windows
thomas D.
05/2016
replacement windows
 + -1 moreunknown
Description of Work: replaced all windows in our home,3 double hung,1 casement,5 awning, and 1 picture window. sales and service were great! very polite and professional. cleaned property and gave instructions on the use and care of sll windows.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,000
Response from Wonder Windows
Gary E.
05/2016
replacement windows
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Wonder Windows
Shirley F.
05/2016
replacement windows
 + -1 moreunknown
Description of Work: From start (sales) to finish (installation), all Wonder Windows personnel were great. All were competent, professional and accommodating. They went out of their way to provide the best service possible. And we love the windows!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Wonder Windows
JEREMY V.
02/2016
replacement windows
 + -1 more.
Description of Work: Replaced a bedroom window.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$600
Response from Wonder Windows
Olga V.
01/2016
doors
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$1,960
Response from Wonder Windows
Barbara S.
12/2015
replacement windows
 + -1 moreunknown
Description of Work: They provided and installed a basement exterior door with additional |framing around the door, relocated the electric light switch box to inside the doorway and job cleanup was very good. Done in one day.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,000
Evelyn U.
11/2015
replacement windows, doors
 + 0 moreunknown
Description of Work: Wonder Windows replaced the windows on my front porch, 6 in all, and also replaced the patio sliding door. The windows (and door) are attractive, and already the porch feels warmer! Wonder Windows bent over backwards to make sure I was fully satisfied with the end product, even replacing the molding around the patio door twice until I was satisfied. I would not hesitate to use them again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,000
Arlene L.
01/2009
replacement windows
 + -1 moreOK overall but I felt as if I had to really stay on top of them to get my windows measured and installed in a timely fashion... I had the impression that if I didn't call frequently and ask about the status of my order it would have taken a great deal longer.
Description of Work: Wonder Windows replaced three attic windows.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
Adam E.
11/2008
replacement windows
 + -1 moreLow prices and great quality installation, however they have disastrous communication and coordination. We live within walking distance and still couldn't communicate effectively.
Description of Work: Installed five replacement windows.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,900
Jonathan Z.
09/2008
replacement windows
 + -1 moreMy experience with them was fine. They did a good job, they missed one thing but they also fixed it promptly. Communications weren't great but overall they did a good job.
Description of Work: The service they provided was insulating almost the entire house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,000
08/2006
replacement windows
 + -1 moreI was very happy with Wonder Windows. The crew was very polite, and they did a detailed job. I noticed how careful they were not to break anything. I really appreciated that they cleaned up, too.
Description of Work: Wonder Windows installed six new windows.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,800
08/2006
replacement windows
 + -1 moreWonder Windows did a great job of installing the windows. They even did extra caulking on the windows. I found them to be very professional.
Description of Work: Wonder Windows was contracted to install thirteen windows in my home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,000
08/2006
replacement windows
 + -1 moreWonder Windows did an excellent job with my 18 windows. I had a small problem with a window, I called them and they were able to come out within 20 MINUTES! I would definitely use them again and recommend them.
Description of Work: Wonder Windows installed eighteen new windows in my home. They also took out the old ones.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,200
Drew H.
08/2006
screen repair, replacement windows
 + 0 moreI was very satisfied with the work Wonder Windows did and also the price. We had used them in the past and we were very pleased with every aspect of their work.
Description of Work: Wonder Windows installed a new window and screen.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
07/2006
replacement windows
 + -1 moreWonder Windows did a great job. I found them to be very professional. The end result definitely meets my expectations. I would use them again and recommend them.
Description of Work: Wonder Windows installed ten windows in our home. They look really nice.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,000
SETH E.
07/2006
decks
 + -1 moreThe work BSL Direct did was excellent. There were some big misunderstandings, and I would strongly recommend anyone who hires them to have everything in writing. I ended up with a lot of miscellaneous things to finish up, like painting. I was sure it was just a communication issue.
Description of Work: BSL Direct Sales enclosed a back porch.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$9,500
ART G.
07/2006
doors
 + -1 moreWonder Windows quality of work was great. They cleaned up after themselves, and were very professional. I would recommend them to anyone.
Description of Work: Wonder Windows installed a new patio door on our home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
Contact information
3535 Winton Pl Suite 1, Rochester, NY 14623
https://www.wonderwindows.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMLicensing
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Kitchen and Bath Remodeling,
Bathtub Restoration
FAQ
Wonder Windows is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Wonder Windows accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Wonder Windows offers free project estimates.
Yes, Wonder Windows offers eco-friendly accreditations.
No, Wonder Windows does not offer a senior discount.
No, Wonder Windows does not offer emergency services.
Yes, Wonder Windows offers warranties.
Wonder Windows offers the following services: Replacement Windows, Entry Doors, Patio Doors
We no longer offer general remodeling services or retractable awnings.
Contact information
3535 Winton Pl Suite 1, Rochester, NY 14623
https://www.wonderwindows.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PM