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VIKING FLOORS INC

Carpet Sales and Installation, Flooring Sales and Installation

About us

Floor covering

Business highlights

26 years of trusted experience

Services we offer

FLOORING SALES & INSTALLATION, REPAIRS. CARPET, VINYL, HARDWOOD, LAMINATE, CERAMIC, PORCELAIN, MARBLE, GRANITE, & STONE TILE.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.8
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-6 of 6 reviews

gregory S.
07/2014
3.0
carpet installation
  + -1 more
Zack was late by an hour on the Tuesday and left for about 1 1/2 hours. He came on time Wed. but he left within 15 minutes and was gone for 3 1/2 hours leaving my husband to supervise his employee for the entire morning!!! Very unprofessional. He took advantage of my husband's good nature to the max!!! I cannot recommend him. He was gone for more than half the install. We paid him to be here to install the floors not go out and about all day. His employee, who did not speak English (or pretended to not speak English) did most of the job. His employee was unkept. If he is going to bring someone into a customer's home, his employees should be clean and presentable. I was very disappointed in a contractor from Angie's List.
Description of Work: He was to install hardwoods in our family room and small living room.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$1,300

Response from VIKING FLOORS INC
Dear Mrs. [removed member name], We agreed for Viking Floors to install the hardwood flooring your home we did it in TWO days as PROMISED. The installation time would be shorter if we didn't have to install flooring that was 70% defected. My personal presence was not needed all the time and I reserve the right and time to leave the job site when is needed. Mr.[removed member name] DID NOT have to supervise my employee at all as my installers are VERY much skilled in the trade (10 years in flooring installation and capable to work independently)! Poor knowledge of English language does NOT effect installer's capability of performing excellent work! He was there to install the floor not to talk! Me and my installers wear company shirts and I am sorry we don't look like guys on TV commercials. Dear Mrs. [removed member name], I can't help to notice that MR. [removed member name], did not write review! He was with us all the time, while you didn't show up at all during the installation. Mr. [removed member name] was very satisfied after installation was done. Mentioned many times how pleased hi is with our work, and gave us many compliments. I am shocked to read such negative review especially when is given by person who wasn't present during the installation. Best regards Zack Buksic Owner

Timothy S.
12/2013
5.0
flooring contractor
  + -1 more
Install went great they were very professional and finished the job in the time frame promised. Would use them again anytime and would recommend them to anyone who wants a job done well in a timely manner.
Description of Work: install tile in entrance way and upstairs bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Frank R.
09/2013
5.0
carpet installation, flooring contractor
  + 0 more
Zack arrived with his helper just as he said he would. He got right to work and finished in 2 1/2 hours. He made sure that the job was done right and it was. I'm definitely having him do more floor installations for me.
Description of Work: Zack installed an Allure floor in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from VIKING FLOORS INC
Thank you very much for positive review [member name removed]! Also thank you for having us back for another job next week! As always our goal is to accomplish every project on customer satisfaction!

STACEY M.
02/2007
4.0
carpet installation
  + -1 more
This company works quickly, but cuts some corners. They did a good job with the tile flooring. Everything was installed neatly. With the laminate floors, it was a different story. They didn't put baseboard moldings back in some parts of our kitchen and some of the mitre cuts were sloppy on some others. They didn't glue the moldings in the bathroom completely, so they look as if they're pulling away from the wall. They did do a good job of reinstalling our toilet.
Description of Work: Viking Floors installed laminate flooring in our bathroom and kitchen through Sears, and tile flooring in our foyer through their own showroom.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$3,000

KAREN K.
10/2006
5.0
carpet installation
  + -1 more
They are a small company, and I worked with the president of the company. They were very nice, knowledgeable, and professional. The company they do business with can have the carpet to them in 24 hours, and within a week, their installers were available. However, we weren't in a hurry and asked to delay for about a month. They were able to install on the date that met our needs. We will definitely hire them when ready to install our kitchen floor.
Description of Work: They installed carpet in our great room, on stairs, and in our son's room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

07/2006
5.0
carpet installation
  + -1 more
Viking Floors was very nice to work with. Their pricing is very competitive. They are a smaller company with a lot of knowledge. I would definitely use them again and recommend them.
Description of Work: Viking Floors installed new carpet in the great room and on the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    1424 BUFFALO RD STE 4, Rochester, NY 14624

    www.thevikingfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 3:30 PM
    Tuesday:
    9:00 AM - 3:30 PM
    Wednesday:
    9:00 AM - 3:30 PM
    Thursday:
    9:00 AM - 3:30 PM
    Friday:
    9:00 AM - 3:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    VIKING FLOORS INC is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 3:30 PM

    Tuesday: 9:00 AM - 3:30 PM

    Wednesday: 9:00 AM - 3:30 PM

    Thursday: 9:00 AM - 3:30 PM

    Friday: 9:00 AM - 3:30 PM

    Saturday: Closed

    VIKING FLOORS INC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, VIKING FLOORS INC offers free project estimates.
    No, VIKING FLOORS INC does not offer eco-friendly accreditations.
    No, VIKING FLOORS INC does not offer a senior discount.
    No, VIKING FLOORS INC does not offer emergency services.
    Yes, VIKING FLOORS INC offers warranties.
    VIKING FLOORS INC offers the following services: FLOORING SALES & INSTALLATION, REPAIRS. CARPET, VINYL, HARDWOOD, LAMINATE, CERAMIC, PORCELAIN, MARBLE, GRANITE, & STONE TILE.

    Contact information

    1424 BUFFALO RD STE 4, Rochester, NY 14624

    www.thevikingfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 3:30 PM
    Tuesday:
    9:00 AM - 3:30 PM
    Wednesday:
    9:00 AM - 3:30 PM
    Thursday:
    9:00 AM - 3:30 PM
    Friday:
    9:00 AM - 3:30 PM
    Saturday:
    Closed