Turn Key Home Inspections

prompt, on time, results back in a timely manner, gave recommendations for other work to be done, Excellent service overall

Do NOT hire this person!! He's in cahoots with a "mold removal" outfit, also out of Rochester NY, who charged me $6,800 for mold removal, when all they did was dismantle 6 walls in my basement, spray some cheap mold killing primer on them and then leave, leaving all the old drywall waste behind. Our agreement was for them to re-install all the drywall and have it ready to paint. Another contractor said they did approximately $500 dollars worth of work. For $6,800, and now they refuse to return my calls and texts. Turnkey did the initial inspection and a couple days later I get a text from the mold company (Advanced Environmental) out of the blue, so obviously they're in on it together. DONT BE TAKEN BY EITHER OF THESE COMPANIES!!, they will rip you off!!

very good

Wes knows this business. I asked him a bunch of technical questions about the mold testing I needed performed and he provided detailed answers. Afterwards he explained the results in the same way: detailed and east to understand.

I give them a perfect score

He was wonderful, he explained everything. He was patient with me who needs extra explanations.

Great service, explained everything. The report was very thorough. Highly recommend.

Very informative and helpful with all the questions I had.

Before he started his work he sat and explained the air quality components and price. He set up the air quality machine in different areas of home and the outside air. He actually looked into our attic for us because we had concerns about that. We felt he was knowledgeable and answered our questions. Also I was impressed how he got back to us on the day I sent my concerns.

He did a great job.

Was very professional, and his analysis provided the information me were looking forward.

Referred me to his partner at Expert Environmental, Brian Walloch who actually did the test. Very pleased with the way they communicated and helped me understand the process.

Very polite. Very professional. Very knowledgeable. Arrived right on time to perform tests with quick results the following day. Awesome!!

Professional, courteous, knowledgeable.

Wes runs a very efficient business with excellent service. He did a great job explaining things as he went along as well.

Thorough explanations regarding testing procedures, negative health effects of poor indoor air quality, general process for remediation, if needed and a visual inspection of basement and living spaces. Possible causes of poor air quality were also discussed.

Prompt.professional.

Excellent! Would highly recommend his service. Wesley has answered many of my questions and truly knows his business on what he found (mold). He keeps in touch with you and explains the situation, gives you information how to fix it, according to NYS laws.. I am still going through the process but his recommendations on getting the work taken care of seem to also be outstanding.

Wesley was professional, excellent in explaining what he found (mold), what our options were to fix it, according to NYS laws. Explained what to look for in hiring a company to encapsulate it. We knew nothing about it, and were taken back when it was found, Wesley took the time to educate us, that was priceless to us. Would recommend Turn Key for inspections and mold, without any hesitation.

So nice to have an independent company that will honestly tell you what work is necessary. Very professional and responsive, explained the process and helped me get the company to remove the mold and fix the problem.

Very easy to work with. Wes took the time to explain the process to us and was able to answer all of our questions. He was readily available and kept us up to date. He arrived on time for appointments.

dont have answers the work hasnt started yet for his part he was very professional, answered all of my questions aand put me on the right path to get cleaned up ..disappointed that the company he recommended is taking so long to get started..very anxious

Outstanding service! Prompt and thorough inspection. Friendly and professional service, expert knowledge to understand and explain the nature and impact of extensive mold damage to my home and items within. Fast referral to remediation companies with far better service than Servpro. Stay away from the larger companies. I recommend ONLY TURN KEY HOME INSPECTIONS for any and all inspections. Having been consulted by the larger competitors, working with would have been a huge mistake. Thank you, Turn Key!

Good availability, reasonable price, quick results.