The Hayes Company

Roofing, Siding, Doors,

About us

With over 20 years of experience, The Hayes Company provides the highest quality Roofing and Siding services. We are owner operated, fully insured, and never use subcontractor. We go above and beyond for our customers!!

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, tear offs, siding, windows, doors, gutters, roof repairs, insurance work

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-12 of 12 reviews

jim C.
04/2024
5.0
siding
  + -1 more
We are extremely pleased with the work and clean up after work was completed. Highly recommend them
Description of Work: siding replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

Anna R.
04/2023
1.0
roofing
  + -1 more
My neighbor hired these guys to do their roof. But they decided to work in a wind storm, so all the tile blew against my house and car. Leaving scratches and tar on it. Also leaving old tile all in our yard. And when trying to confront them about it, they ignored us. They didn't try to clean their mess in our yard or address the damage they did to our property. Very unprofessional.
Description of Work: Neighbor's roof.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Hayes Company
[Member Name Removed], thank you for reaching out. We apologize for your experience. please call The Hayes Company @ 585-415-4274 we would love resolve this issue.

bonnie F.
01/2023
5.0
gutter cleaning, roofing, siding, replacement windows, doors
  + 3 more
Pays a lot to detail and make sure it's done right
Description of Work: None, saw work he had done. And talked to the person he had done work for.
Rating CategoryRating out of 5
Yes, I recommend this pro

paul M.
09/2020
1.0
siding, doors
  + 0 more
very bad..promises promises then never showed up. stood me up three times and never bothered calling
Description of Work: redo the trim

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from The Hayes Company
[Member Name Removed], I apologize that we couldn’t get over to your job quick enough to suit your needs. We are experiencing a high volume of service calls at this moment. We do service calls in the order we receive them.

dennis D.
08/2020
5.0
roofing, siding
  + 0 more
They did a beautiful job with the roof and the vinyl siding. Don and his crew worked rapidly and efficiently. I am a construction inspector with 35 years experience and I know a good job when I see it and I couldn't be happier. Everything I asked them to do was done, not questions asked.
Description of Work: new roof and vinyl siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from The Hayes Company
Thanks [Member Name Removed]!!

Kevin C.
04/2020
5.0
siding
  + -1 more
Job went great!
Description of Work: Siding Replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David C.
09/2019
5.0
roofing
  + -1 more
The Hayes Co. came out and quoted our project. We ultimately went with another contractor but it was a hard decision. They are very knowledgeable and took the time to address all of our concerns in the quote. Pricing was great. I won't hesitate to invite them to quote future projects.
Description of Work: Roof repair for an ice dam issue

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
09/2019
5.0
roofing
  + -1 more
He did a great job. They were all very courteous, they did a good job, they were all on time everyday, and completed the job in a timely fashion. Price was fair with a quality job.
Description of Work: They installed some roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Sara G.
09/2019
5.0
roofing
  + -1 more
They did very good. They were very clean, quick, and the price was really good from the owner.
Description of Work: He did a complete installation of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Lou M.
09/2019
5.0
roofing
  + -1 more
Pretty good. It came out right. They did it in a timely fashion.
Description of Work: They installed garage roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jacqueline G.
09/2019
5.0
roofing
  + -1 more
It was perfect. They were always on time, impeccable, their attention to details, and made sure everthing was cleaned up. They also helped me with the insurance company.
Description of Work: They did roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Rich K.
09/2019
5.0
roofing
  + -1 more
It was excllent. Everyone was very polite and skilled. They were always on time and they finished early.
Description of Work: He put a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    25 Leicestershire Rd, Rochester, NY 14621


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Siding,
    Doors,
    Windows,
    Gutter Cleaning

    FAQ

    The Hayes Company is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    The Hayes Company accepts the following forms of payment: Check,PayPal
    Yes, The Hayes Company offers free project estimates.
    No, The Hayes Company does not offer eco-friendly accreditations.
    Yes, The Hayes Company offers a 5% senior discount.
    Yes, The Hayes Company offers emergency services.
    Yes, The Hayes Company offers warranties.
    The Hayes Company offers the following services: Roofing, tear offs, siding, windows, doors, gutters, roof repairs, insurance work
    Ask for details

    Contact information

    25 Leicestershire Rd, Rochester, NY 14621


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM