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Taylor Heating, Inc.

4.7(
158
)

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

... +8 more

About us

Since 1947, Taylor Heating, Inc. has been serving Rochester, NY and its surrounding areas in all its heating, cooling, and plumbing needs. From attic to basement personal service, no overtime charges with same day emergency service and the best equipment and installation warranties in the industry. Call Taylor Heating, Inc. now to schedule an appointment!

Business highlights

77 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Repair, installation service and maintenance of heating & air conditioning systems, water heaters, humidifiers, air cleaners, insulation, plumbing, duct cleaning, sealing & home energy analysis. 24/7 Emergency service. Full service showroom for DIY's.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7158 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
3%
2
3%
1
5%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 101-125 of 158 reviews
Steve A.
04/2021
5.0
plumbing
  + -1 more
Excellent. Prompt. Efficient.
Description of Work: Plumbing
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Michele H.
03/2021
5.0
plumbing
  + -1 more
Very professional. Great work
Description of Work: N/A
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Sue M.
07/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It all went very well.
Description of Work: Bath tub faucet needed replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pat M.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Perfect work man ship.
Description of Work: new thermostat for furance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$298
Response from Taylor Heating, Inc.
I am elated to hear that. Thank You for your positive feedback.
Bill P.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
OK, charge for humidifier filter.
Description of Work: Annual furnace inspection
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Taylor Heating, Inc.
Thank you for your honest feedback.
Kathleen D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent.
Description of Work: They came and serviced the furnace.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen D.
12/2011
4.0
heating & air conditioning/hvac
  + -1 more
They were really nice. They cleaned it all well. I had no problems. It is the first time I used them. They were local. Their price was reasonable.
Description of Work: I used Taylor Heating Inc. about a week ago. They cleaned the unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn R.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, professional, personable, highly knowledgable. No high pressure sales
Description of Work: Furnace tune up and cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
theresa S.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were pretty good, were prompt and did the work right. I will use them again in the future.
Description of Work: I used Taylor Heating to try to turn my radiator heat on. They could not do it because they would have had to fill water tanks and do other such work so they saved me some money. I called my home warranty company after that.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark S.
11/2011
1.0
heating & air conditioning/hvac
  + -1 more
When I called to schedule the Big Deal the receptionist kept me on hold for a unfashionably long time and when it finally came time to schedule she informed me that they were scheduling about a month out for that service. I told her it was no good for me to have the service performed a month from now when winter is in full swing. I was not impressed.
Description of Work: Tired to schedule a big deal for furnace cleaning and tune up
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Taylor Heating, Inc.
Member, I am sorry you had a bad experience with our company. I will speak with our customer service reps about leaving people on hold for any extended amount of time. This is not good customer service and I appreciate you bringing it to my attention so that we may work on correcting it. As for the scheduling issue this time of year is the busiest time of year in our industry. Routine maintenance is something that we do all year round. It is recommended that any gas furnace be serviced annually and as long as it is maintained properly it is not important as to when it should be done. If you had an issue with the equipment we would have been out the same day. No heat or emergencies do take priority over routine maintenance. There would however, have been an additional charge for that service.That would not have been the maintenance call that you purchased from Angie's list. I will try and be sure that the next time I run the offer we explain that the scheduling of the service may be delayed due to volume and emergencies. Again I thank you for your input. It will help our company grow in the right direction. If there is anything I could do to try and earn your business please let me know directly. Thank You, Tony DiCiacce President Phone: 585-328-9260 Cell: 585-478-7014 E-Mail: tony@taylorheating.com
Karen H.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
They were fine for cleaning. I got a price for a new furnace and went with a general contractor instead.
Description of Work: cleaned furnace
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$79
Sherwin C.
09/2011
5.0
drywall, heating & air conditioning/hvac
  + 0 more
I spent about $8000 on that service. I would use them again. They did a good job installing the air-conditioner. Their pricing was good.
Description of Work: I use Taylor Heating Inc. for heating and air-conditioning. The last time I used them was a year ago for a new central air-conditioner and they also did some exterior work on my house as far as ceilings.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Shawna L.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
It turns out my husband had cracked something when changing the filter so that had caused the leak. The technician was very friendly and helpful- fixed the situation quickly and charged us a fair price for the service call and labor.
Description of Work: The humidifier on the furnace was leaking water so we called and they came right out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Harold J.
08/2010
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I have had a service contract for yearly maintenance on my heating and cooling systems for 20 plus years. Very professional and nice people.
Description of Work: I have used Taylor heating for over 35 years. I have bought four furnaces and two air conditioning system from them and they have cleaned the duct work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
David K.
06/2009
4.0
heating & air conditioning/hvac
  + -1 more
Overall, I will never use Taylor again. Sorry.
Description of Work: Had a problem with my water heater and I had water leaking in my house. Taylor Heating was very responsive and came out immediately. They technician they sent was very pleasent and helpful as were the people in the office. Ultimately the water feeder needed replaced and they wanted to charge me $750.00 for the part. I am actually on deployment for the Army right now so I was not able to do this face to face. Fortunately I was able to consult a friend who knew about this stuff and he showed me the SAME EXACT PART online for $164.95. I cancelled my order with Taylor, ordered the part online, and everything is fine. The people at Taylor seem extremely nice, but your really need to do your own research on parts that they want to replace. I think it is almost criminal that they would charge $750.00 or a part that can be purchased for $164.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
Pati R.
12/2007
4.0
air duct cleaning
  + -1 more
All vents were taped off and a giant vacuum was used to pull dirt and debris out of the ducts. The ducts were then sanitized. The workers were polite and answered all of my questions. The house is older and the ducts have never been cleaned. They were very dirty. The cleaning did kick up some dust around the vent openings that needed to be cleaned.
Description of Work: Cleaned and sanitized duct work.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$829
CAROL Y.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
We were very pleased with the work that was done and he kept everything clean while working. He wasn't in a rush to get the work done and he answered any questions that we had. I am sorry but I really don't remember the cost.
Description of Work: He replaced the air conditioner in our 3 bedroom, 1 1/2 bathroom home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela B.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
The work went smoothly and we're very satisfied. I was impressed that they stand behind their work by promising a hotel room if their system can't be fixed in a reasonable amount of time. They have a no lemon guarantee, also.
Description of Work: On the first day, they cleaned my ducts and the second day they installed a heat pump and AC, humidifier and air cleaner. Everyone was very punctual, courteous and professional. I was comfortable leaving my home to lock up when they finished.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Dr Curt F.
06/2007
1.0
heating & air conditioning/hvac
  + -1 more
Sold me $858 of service and equipment that was not necessary. He came on short notice on time, and an associate brought the equipment so that could perform the service immediately, instead of only blowing out pipe, installed a pump, switch & pan.
Description of Work: Fixed leak in air conditioning system.
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$1,137
Response from Taylor Heating, Inc.
WOW - I WAS NOT AWARE OF A PROBLEM. WE DID INSTALL A SAFETY DRAIN PAN AND A SWITCH SO THAT THE WATER WOULD NOT RUN OUT AND CAUSE A PROBLEM WITH THE CEILING. PLEASE CALL THE OFFICE AND I WILL BE GLAD TO DISCUSS THE PROBLEM WITH YOU. IF YOU TRULY BELIEVE THAT YOU DON'T NEED THESE ITEMS, WE WILL REMOVE THEM AND REFUND YOUR MONEY. THE PHONE NUMBER IS 328-9260. ASK FOR TONY.
JUDITH T.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
The technicians are always knowledgeable and efficient. The office personnel are friendly and efficient. The office calls the day before to confirm the appointment and give us a time frame for the service. The price is competitive with other companies. The technicians take time to explain any additional work that might be needed.
Description of Work: Taylor Heating performs our annual furnace inspection and tune-up. This time, in addition to the tune-up, we had the blower motor cleaned and signed up for two additional cleanings.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
LISA F.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I called Taylor Heating and they were here in 15 minutes! That is unbelievable! I wouldn't use any one else. They were excellent.
Description of Work: Taylor Heating installed a new furnace and air conditioner. This included the delivery and install.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
07/2006
4.0
heating & air conditioning/hvac
  + -1 more
I was satisfied with the work from Taylor Heating. The estimate they gave me was the amount that I paid when the work was completed. They cleaned up, and made sure everything looked as it did when they came.
Description of Work: Taylor Heating cleaned my furnace. They also replaced some parts that were not functioning correctly.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have used Taylor Heating for 30 years. I would say the work they do is very good. I would recommend them to anyone.
Description of Work: Taylor Heating services my heater. They do routine maintenance also.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Taylor Heating was absolutely excellent. They are clean, polite, understanding and very considerate. When they come into your home it's like they're going into an operating room, that's how clean and professional they are. I can't say enough for them.
Description of Work: Taylor Heating installed a new furnace in my home. This was a big job to do.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
DON W.
07/2006
5.0
air duct cleaning
  + -1 more
I have used Taylor Heating for several years. They are very professional, clean and courteous. I am very happy with Taylor and will continue to use them.
Description of Work: Taylor Heating cleaned all the air ducts in my home. I've used them for a long time.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500

Contact information

1775 Buffalo Rd, Rochester, NY 14624

https://www.taylorheating.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Energy Efficiency Auditing,
Natural Gas Lines,
Dryer Vent Cleaning,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Insulation

FAQ

Taylor Heating, Inc. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Taylor Heating, Inc. accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Taylor Heating, Inc. offers free project estimates.
Yes, Taylor Heating, Inc. offers eco-friendly accreditations.
No, Taylor Heating, Inc. does not offer a senior discount.
Yes, Taylor Heating, Inc. offers emergency services.
Yes, Taylor Heating, Inc. offers warranties.
Taylor Heating, Inc. offers the following services: Repair, installation service and maintenance of heating & air conditioning systems, water heaters, humidifiers, air cleaners, insulation, plumbing, duct cleaning, sealing & home energy analysis. 24/7 Emergency service. Full service showroom for DIY's.

Contact information

1775 Buffalo Rd, Rochester, NY 14624

https://www.taylorheating.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day