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Stereo Shop

Stereo and Home Theater Systems, Electrical, TV Sales,

About us

With over 15 years of experience in sales, design, and installation services, The Stereo Shop has provided homes and businesses with superior product and quality workmanship. Our installation teams are hand selected and employed directly by The Stereo Shop so we have total control over the quality and care that goes into your home, office, or car. Unlike other stores which sub-contract laborers, we have been providing consistent benchmarks for design, delivery and installation.

Business highlights

41 years of trusted experience

Services we offer

Sales, design & installation of TVs, home video, home automation systems, home audio & car audio.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
5%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Nagesh J.
03/2017
1.0
electrician, home theater design, tv sales
  + 1 more
We received a quote for TV installation on a dry wall. After a few days, I called the shop to schedule installation. I was told that Eric the scheduler was not available. They took my information and told me that someone will get back to me. I did not receive any call. After 3 days I called again. I was told that Eric was unavailable again. I left my phone no. and name with them. I did not receive a follow up call. This is unprofessional.
Description of Work: TV installation.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Donna G.
10/2016
1.0
electrician, home theater design
  + 0 more
We never heard back from him after two weeks and called the store three times only to hear he was not available and would get back with us. The second time we called we expressed our frustration in which again, they said he was not available. No one cared enough to follow up or ensure that someone would get back with us. Needless to say we are very disappointed.
Description of Work: Eric came out the first week of the month and did an assessment of our home security and internet issues/needs.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Anna O.
06/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Geoffrey F.
01/2016
4.0
home theater design
  + -1 more
unknown
Description of Work: Installs television on the wall. Improve the settings on my stereo system and TV integration

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Ruth W.
04/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: I didn't use Stereo Shop because I have not yet gotten my turntable fixed.
Rating CategoryRating out of 5

Bob B.
01/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: Installed wall mounted two televisions. Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nicholas N Z.
12/2014
5.0
electrician, home theater design
  + 0 more
I needed to replace the non-functioning radio/CD player and keyless remote lock/unlock system on my 11-year old car. I described what I wanted and the courteous professional staff had that installed and completed within an hour of my arrival there. I greatly appreciate the fact that I was promptly shown exactly what I had requested and that there were no attempts to talk me into a more expensive upgrade (as I mentioned above this was for an eleven year old car), I would definitely come here again for any other stereo/video needs. They deal in home entertainment electronics as well as for automobiles,
Description of Work: Replaced the care radio/CD player and reset the remote lock/unlock feature

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Brian K.
09/2014
5.0
electrician, home theater design
  + 0 more
Had them install a Bluetooth radio with DVD player, SiriusXM tuner, and iPod/aux cables into my car. Called on a Saturday morning at open to see if they could do it and by 3 PM that day I was leaving their store with a new radio. They said installation would take 2-3 hours and it was done in less than two. Called several places for quotes and Dave Lane's Stereo Shop was by far the cheapest and back up their labor with a lifetime warranty. Sat and waited for my car to be finished and staff was nothing but polite, courteous, and helpful.
Description of Work: Car audio installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

pat C.
06/2014
5.0
home theater design
  + -1 more
Went well, responsive to concerns, all functionality tested
Description of Work: New Install flat screen on wall above a fireplace, limited access and set up home theater and Apple TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

james S.
02/2014
5.0
home theater design
  + -1 more
This has been the third time I have used them in the past number of years, and in every instance, it was a positive experience.
Description of Work: Installed a flat screen TV. Installers were on time and professional. They also took my old TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremy S.
04/2013
5.0
electrician, home theater design
  + 0 more
They were efficient - they had thought the job might take two days but they had it done in a few hours. They centered the TV and the multiple pairs of speakers perfectly. One pair of speakers did not have mounts, but they ran the wire and put screws in the wall for mounting these, as well as giving me advice on what kind of mounts would work. I ended up doing the final hang of these speakers, and they were also perfect because of the prep and the advice. The installation wasn't exactly cheap, but the labor rate for the quality of the work was easily worthwhile. I ended up buying a TV mount and an in-wall TV power cable/plug from them, which added to the overall cost. That was the only thing I would do differently the next time, as I realized I could have saved a few bucks buying these on Amazon. The convenience that they had these parts readily available in their truck, however, should be taken into account. My home theater looks and sounds great! I would recommend them to anyone.
Description of Work: Great work. Two guys came out and ran wire all throughout my living room for a 9.2 channel speaker system and hung speakers as well as an 80" LCD TV (both of which I had purchased elsewhere) on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Julie B.
12/2012
5.0
home theater design
  + -1 more
Great, they were friendly and hard working.
Description of Work: The Stereo Shop came out and installed a wall hanger for our tv above the fireplace. They did a wonderful job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Iveth R.
12/2012
5.0
home theater design
  + -1 more
We purchased a new TV for the Kitchen. We did not have one there previously. We called them for an estimate to install the bracket on the wall and set-up the TV. They arrived and started right away. They were flexible and patient. Excellent work. When they left there was no sign of them having been here. Cleaned up very well.
Description of Work: Set-up and installed Flat Panel TV in the Kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

SCOTT H.
11/2012
5.0
home theater design
  + -1 more
The installation was perfect -- I cannot add anything more here than I did in the services above.
Description of Work: Jarred and Paul were sent and showed up on time and I had brought a mounting bracket system and my flat screen with me -- the job entailed a simple mounting of the hardware to the wall and installation of the TV to the bracket. These two centered the set perfectly, placed it at the perfect height, and were friendly and courteous, even helping me with a cable issue that would have left me without a television for a week or more (I had misplaced a proprietary samsung cable...). Thank you, and I look forward to doing some speakers, and projection not too far down the road.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mary Anne P.
11/2012
5.0
home theater design
  + -1 more
Very straightforward, described need, made appt., went into sound room & tried out a few systems, chose, and then had installation.
Description of Work: Installation of 4 new speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

James F.
10/2012
5.0
home theater design, tv sales
  + 0 more
Price was very competitive; in fact they matched a lower sale price I saw in an add from one of the larger electronic stores. Installation was arranged promptly and team did an excellent job. Installed TV over fireplace and all other equipment in a side cabinet. Wires are all hidden behind the walls and we're real happy with both the quality of the equipment we bought and the way they installed it. In fact, we've gone back and purchased some outside speakers that they are installing soon.
Description of Work: Purchased a complete home theater system - 65" TV, receiver and speakers, DVD player and installation of all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Richard E.
02/2012
5.0
electrician, home theater design
  + 0 more
See above comments.
Description of Work: Knowing what I wanted Rob patiently explained each item on display and we completed an order form then and there. A delivery date was scheduled for two days hence. Two days later a new flat screen TV, receiver,and Blu Ray player was installed. The two installers were thoroughly pro- fessional and knowledgeable about their work. They even removed my old equipment for recycling. I would not hesitate to recommend The Stereo Shop to any of my friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Jonathan B.
01/2010
5.0
home theater design, tv sales
  + 0 more
it was a very complex installtion involving several tv's being moved from room to room. they were great!!!!! and extremely reasonabley priced. I highly reccomend the stereo shop over some big chain.
Description of Work: purchased a tv and they were great in regard to price and excellent with the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

NOELLE C.
10/2009
3.0
home theater design
  + -1 more
They were good but they were very expensive. They told me it was going to cost $200 and it ended up being $600, so I was disappointed. They were professional and good at what they did, but I already had the TV. They did repair and installation. They do also sell televisions. I spent more than I should have for hanging a TV on the wall.
Description of Work: I used Stereo Shop to hook up my large 52 inch TV.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    40 Jay Scutti Blvd, Rochester, NY 14623

    http://www.comeseedave.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Electrical,
    TV Sales,
    Home Automation,
    TV Repair

    FAQ

    Stereo Shop is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 7:00 PM

    Stereo Shop accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Stereo Shop offers free project estimates.
    No, Stereo Shop does not offer eco-friendly accreditations.
    No, Stereo Shop does not offer a senior discount.
    No, Stereo Shop does not offer emergency services.
    Yes, Stereo Shop offers warranties.
    Stereo Shop offers the following services: Sales, design & installation of TVs, home video, home automation systems, home audio & car audio.
    Ask for details.

    Contact information

    40 Jay Scutti Blvd, Rochester, NY 14623

    http://www.comeseedave.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM