Family owned and operated since 1989.We not only can take care of your lawn in the summer but your snow-removal in the winter.Free estimates on ,fertilization,,with computerized estimate of your property the same day .Free estimates on landscaping and Lawn mowing as well.Seasonal contracts as well as per trip.
After multiple attempts to contact I never received a response. Very unprofessional.
Description of Work: Snowplowing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Yes, I recommend this pro
Ericka E.
04/2017
1.0
lawn service
 + -1 more
Filled out the form on the website for a free estimate (website says you receive a response in 24 hours). No response. I called the general manager Jay who said he would come to my house and give me an estimate. We made an appt, I left work early. No one showed up. I'll be using another company who is more reliable.
Description of Work: I am looking for a lawn mowing service for this year. Filled out the form on the website for a free estimate (website says you receive a response in 24 hours). No response. I called the general manager Jay who said he would come to my house and give me an estimate. We made an appt, I left work early. No one showed up. I'll
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jason L.
03/2016
3.0
lawn treatment, snow removal
 + 0 more
For small amounts of snow--fine. For major snowfall--not acceptable. We went 24 hours during peak of snow storm without being plowed out. Received a rude phone message complaining that people were calling in about non-service. Philosophy seemed to be to wait until storm was done (regardless of amount) so only had to plow once.
Description of Work: Snow plowing.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$248
Michelle P.
02/2015
1.0
lawn treatment, snow removal
 + 0 more
Mike Hurt came to my home and stated he ran the Rochester Lawn Care plowing bussiness. He brought a contract that we both signed and I paid him 175.00 in cash for the 2014-2015 snow season. HE HAS NEVER COME. I am FURIOUS. He will not answer my calls or respond to my text messages. the agreement was that if more than 3 inches of snow fell that he would come and plow my driveway before 7:00am so that my family and I could get where we needed to be. DO NOT HIRE THIS HORRIBLE COMPANY.
Description of Work: Offered a contract for snow removal
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$175
Cathy S.
12/2014
4.0
lawn treatment, snow removal
 + 0 more
They called me back within one hour and said they were already full, but were able to give me a name and number of someone else. I thought this was very nice on their part.
Description of Work: I called for snowplow services. They were "already full".
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
Andrey B.
11/2014
5.0
lawn treatment, snow removal
 + 0 more
Excellent service and punctuality. More importantly, the provider has shown willingness and flexibility to accommodate to our individual needs and is always responsive when contacted. Would highly recommend!
Description of Work: Snow removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Greg D.
10/2014
4.0
lawn service, lawn treatment
 + 0 more
Like every year for the past 6 years I have had Rochester Lawn Care come and prune my bushes. Their prices have always seemed fair to me and they have always been courteous to me on the phone and in e-mails. I also use them for my fall yard cleanup and snow plow removal. As always they trimmed my bushes in to a more natural shape and removed all the resulting branch debris etc. nicely and remembered to keep my fence gate shut so my dog does not escape. However, I do have one complaint. The bushes along the backside and front side of my fence grow very tall and I asked as I do every year to have them prune them down as short as possible and again this year as every year it seems like all they really do is shape them and so the bushes get taller which is becoming a problem. This year there are several large branches (is that what you call them on bushes?) which protrude straight up in the air which go up near the power lines and I am not sure why they did not cut those down at least because it doesn't match the nicely contoured shape of the rest of the bush. Maybe I need to complain to them louder but it seems to me a professional company would know that branches growing in to power lines should be cut without having to point that out. It just seems to me that every year they get a tiny bit worse as the first few years they did work for me I was much more pleased. I will say I am likely to keep using them as I have had worse problems with previous providers and I have not seen any others here on Angie's list that seem better based on their reviews so I guess I will just have to push harder on them to get what I want. I am satisfied with their snow plow removal and fall cleanup and it's nice to have all these services with one company which is another reason I like them overall. Bottom line, good company and decent service overall.
Description of Work: Trimmed all my bushes (I have a lot of them).
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
LESLIE S.
09/2014
4.0
snow removal
 + -1 more
Generally ok. Seems like we were always last on the block to get plowed. I did have to call them a couple times when we weren't plowed sometimes 24 hours after a snowfall, but they were usually responsive when I did this and were here within an hour. I shouldn't have to call though! We've been with them for 12 years, but will be getting competitive quotes for the next snow season.
Description of Work: Annual snow plow contract.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$250
Derick G.
04/2014
3.0
lawn treatment
 + -1 more
Rochester Lawn Care seemed to do an acceptable job of applying fertilizer and weed control. I'd come home from work and a receipt and flags would indicate that they were there. However, I never recall receiving a fall application. This past month, I called to ask if their records indicated that I received a fall application, I was told by a courteous, but new receptionist that she did not know how to find that information. She said that a person that would be able to do it was not in the office and would call me back tomorrow. I never received a call. With this lack of response and my suspicion that I never received a fall application, I decided to look elsewhere for my lawn care.
Description of Work: Fertilizer/weed control
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$180
Eugene V.
09/2013
2.0
lawn treatment
 + -1 more
On 8/30/13, a worker applied highly concentrated fertilizer and weed control to our lawn during hot weather that killed much of it. We paid to have our lawn look better. Instead, we have large dead brown patches of grass. On previous visit, worker dug up our lawn, which is on a hill, by driving a small tractor over it, turning the wheels sharply and gouging soil and grass, making it look unsightly and leaving bare, exposed grass and roots. Despite asking not to have that tractor used again, on Aug 30th, the same vehicle dug up the lawn, gouged the turf as it poured inappropriate concentrations of weedkiller and fertilizer onto the lawn. No advanced notice was given before the August 30th service, despite their promise to inform us ahead of time. Both my dogs ran out onto lawn covered with the weed killer before I noticed the yellow signs. No advanced phone call to warn us to keep children and pets off it could mean health issues with our animals down the road. As a healthcare provider in this community, I am alarmed at what appears to be negligent lack of concern for the welfare of children and animals who might come in contact with chemicals before owners are aware they have been placed. A manager, Jay, came to house, was polite and apologetic and had 30 pounds of grass seed applied to lawn, but now I am supposed to water the lawn thoroughly myself, while I am working a very busy job assignment and do not have the time to spend watering my lawn. I do not own large sprinkler systems. I have a smaller one and looks like I'll need to set it up and keep moving it. I would not hire them again., I would not recommend them to anyone else. I am ashamed of how my sad my lawn looks and am sorry I ever hired them. My only hope is that the toxic concentrations will be dispersed or broken down by next year so the grass grows. Having to pay for toxins to be poured onto my lawn adds insult to injury.
Description of Work: Hired to provide fertilizer and weed control for our lawn
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$250
James H.
05/2013
5.0
lawn service, leaf removal
 + 0 more
In our opinion, the job went very welll - the estimate was done quickly and less than another quote. Staff and two people on estimate were very friendly. The work was scheduled quickly and we believe, done very well. They were able to "chop-up" and remove the medium sized tree and all the debris, very well done. This company has also provided helpful fall leaf/clean-ups for two prior years, and again, priced and done well.
Description of Work: We had a fallen tree after the Sandy Hurricane/Storm. The team provided a very timely estimate, then the crew performed the work to clear the medium sized tree and all loose debris from your yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Roger L.
03/2012
5.0
lawn treatment
 + -1 more
I have used them for three years. THeir prices are reasonable. THey let you know when they are coming, they are neat, and the yfollow up with you if there are any issues. THey do spot treatments if there are any areas that require special attention. There is no pressure, but they do leave information about the lawn if anythign comes up. They seem competent and I just signed another contract for the upcoming year. I would recommend them.
Description of Work: Lawn fertilization, aeration, and lawn rolling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DANIEL H.
02/2012
5.0
roof snow removal
 + -1 more
.they have always been every good they are first class
Description of Work: they plow my driveway in the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
DANIEL H.
02/2012
4.0
lawn treatment
 + -1 more
They just came out and put fertilizer on the lawn.
Description of Work: .they fertilized our lawn 5 times over the summer
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Howard K.
08/2011
2.0
lawn service
 + -1 more
As described above, this was disappointing. But a little more background might be helpful. I moved to the Rochester area this spring snow was still on the ground. Three weeks later I contracted with two lawn companies, one to mow and the other to apply lawn chemicals, based on the recommendaation of the previous owner. The previous owners also contracted the lawn chemical company to treat the shrubs and trees on an 'as needed' basis, but I wanted to spread my jobs around to find out who provides the best performance at the best price. When the owner of Rochester Lawn Care canvassed my neighborhood, I talked with him. I mentiioned my other committments, but told him I could give him a chance for the dormant oil treatment and the shrub care. I said that if his work was good, I would probably give him more business in 2012. He assured me I would like his work. I promptly received a contract which I signed and returned. You can read the results above. I can't imagine how these people stay in business if my situation was typical. They seem to be quit popular and advertise broadly. I was particularly unhappy that the owner never called to tell me what happened.
Description of Work: Technically, they didn't perform an actual service, so I can not rate their quality or work perfomance. BUT they signed a contract, then completely left me in the lurch regarding performanceof the work, since they did nothing to honor the contract they solicited and I signed. They also never billed me, but the contract was for $380 of specified services The contract with Rochester Lawn Care was to provide service for treating my dormant shrubs with horticultural oil in the spring ($140) and then a separate service at $40/month inspecting and reporting on any problems in the shrubs and trees. If they saw treatable problems, I would authorize the chemical remedy. Several weeks later, the first week of May, II had to call them to cancel the early spring hort. oil treatment as the majority of the plants covered had already started to leaf out. They said they had not done it because 'they do it a month from now'. Three months later, I realized I was not getting the monthly reports I contracted for. I called to ask whether they simply missed mailing or leaving them, but they replied that they had no record of performing this service - though they confirmed they had a contract (their standard form) with me for this service. I asked that the owner call to explain. I never heard from them again. If you want to deal with these people to determine their quality and the value relative to the price, be my guest, but be aware of their lack of performance in my case.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$380
KAREN C.
08/2008
2.0
lawn service
 + -1 more
It did not go so well using their services. They are currently only mowing one property until the end of the season. We started out the year with them to do snow plowing. They needed to have to the parking lot done by 7:30 in the morning and there were times when they did not come. When I called the owner he told me that he had already been here but we did not see him on the camera and when he did come out he stated that he thought he had already been here but we had eight inches of snow that was not been plowed. We had planted flowers that cost a large amount of money and when they sent someone over to weed they ended up pulling out the flowers. We have them finishing out the summer by just mowing one property but at the end of the summer we will no longer be using them. We paid them monthly.
Description of Work: They came out and did mowing and trimming. They also did weeding, the price included spring and fall cleanup. This was on two properties.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$400
DORIS S.
02/2007
2.0
snow removal
 + -1 more
Although Scott Cialini is professional and courteous, we have been disappointed with the service provided by his employees. We have an L-shaped driveway and they routinely do not plow in front of our garage doors. We end up having to shovel in front of our garage. They also seem to take a very long time to show up. For example, it stopped snowing last night at 8 p.m. and they didn't plow until 7:30 a.m. today. When I called to ask them to come, an employee was rude and argumentative toward me.
Description of Work: We have a contract for snow removal for our driveway.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$225
LESLIE S.
10/2006
4.0
snow removal
 + -1 more
We've used Scott Cialini/ Rochester Lawn for our snow plowing service for four years. We aren't always the first to be plowed, but they try to rotate this so it is done on an equal basis to all. Only one year have they had to repair our lawn in the Spring. No real complaints; I just wouldn't say "excellent."
Description of Work: Snow plowing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
08/2006
5.0
pest control
 + -1 more
Rochester Lawn Care seems to know what they are doing, the service guys are real knowledgeable. The service guys are here and gone and I don't even know it.
Description of Work: Rochester Lawn Care is contracted to come out and spray monthly for bugs at our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
kathy C.
08/2006
4.0
lawn service
 + -1 more
I think the price for Rochester Lawn Care is good. I like the way they do their work. I would recommend them to anybody.
Description of Work: Rochester Lawn Care does routine lawn care for our yard. They also spray our yard.
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Service Categories
Lawn Fertilization & Treatment,
Snow Removal,
Lawn and Yard Work,
Roof Ice/Snow Removal,
Leaf Removal,
Pest Control,
Mulch and Topsoil,
Landscaping
FAQ
Rochester Lawn Care is currently rated 3.6 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 5:30 PM
Rochester Lawn Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rochester Lawn Care offers free project estimates.
No, Rochester Lawn Care does not offer eco-friendly accreditations.
No, Rochester Lawn Care does not offer a senior discount.
No, Rochester Lawn Care does not offer emergency services.
No, Rochester Lawn Care does not offer warranties.
Rochester Lawn Care offers the following services: Lawn mowing,fertilization,landscaping,mulch,top soil,snow removal,stone walkways,tree work,
Indoor exterminating,we only spray for bugs in your lawn and mosquitos