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Rochester Appliance

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

Our goal is to provide you with affordable expert service for all of your appliance needs. We understand you want your appliance serviced yesterday. Our service vehicles are well stocked so that the majority of service calls are completed on the first visit.

Business highlights

64 years of trusted experience
Emergency Services Offered

Services we offer

Appliance Sales - New and Used, Delivery, Installation, Haul-away, In-home Service Calls, Refrigerators, Ranges, Dishwashers, Washers, Dryers, Parts

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.982 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 76-82 of 82 reviews

Wendy P.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Arrived on time, was friendly, professional and quick. Will call again if needed |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Robert S.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

PATRICIA H.
06/2014
1.0
appliance repair
  + -1 more
unknown
Description of Work: Never returned my phone message...

Rating CategoryRating out of 5
responsiveness
1.0


Response from Rochester Appliance
[Member Name], Every morning we return phone calls to all of the messages. I try my hardest to not let any through the cracks. There very well may have been a technical issue as I haven't had this complaint in years. Please accept my sincere apologize as I have inconvenienced you. I can assure you that if you were to call back, you would receive a prompt response. Dean (owner)

Dolores G.
05/2014
5.0
appliance repair
  + -1 more
GREAT!
Description of Work: Professional, prompt and very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Rhonda S.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Please refer to my original review of this company. I love them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy C.
08/2013
5.0
appliance repair
  + -1 more
See above
Description of Work: I needed to have my washing machine repaired, or so I thought, went to Angie's List for recommendations and contacted Rochester Appliance. As I explained the problem to the person on the phone, Phil, he did a little problem solving with me on the phone and I was able to resolve the problem without a service call. Honest, professional, respectful. Would definitely contact them again when it finally does break!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave E.
12/2012
5.0
appliance repair
  + -1 more
nn
Description of Work: My small Maytag washer was on its last legs, grinding, shaking, shuttering and not even close to being able to finish a wash cycle. It would have been too expensive to fix with new parts but they happened to have a machine in the shop they were able to scavenge parts from. Its been a couple of weeks now and the thing runs like a top. The cost was about half of what I anticipated. I will definitely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

900 Jefferson Rd Ste 50, Rochester, NY 14623

http://www.rochesterappliance.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Appliance Refinishing

FAQ

Rochester Appliance is currently rated 5 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Rochester Appliance accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Rochester Appliance does not offer free project estimates.
Yes, Rochester Appliance offers eco-friendly accreditations.
No, Rochester Appliance does not offer a senior discount.
Yes, Rochester Appliance offers emergency services.
Yes, Rochester Appliance offers warranties.
Rochester Appliance offers the following services: Appliance Sales - New and Used, Delivery, Installation, Haul-away, In-home Service Calls, Refrigerators, Ranges, Dishwashers, Washers, Dryers, Parts

Contact information

900 Jefferson Rd Ste 50, Rochester, NY 14623

http://www.rochesterappliance.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM