Riedman Homes

I have never dealt with such an unprofessional and unethical company. I started working with the sales agent with Riedman Homes in May 2020. In June, I put down a deposit on a lot at their Kreag Road development. I was upfront about what I could spend, and she told me that they could build to my budget. For the next four months, we planned, designed, and I dreamt about my new home I frequently asked about cost, and she always said either that we were still in my ballpark, or she would get it for me soon. She never did. Every step seemed to take longer than expected; sometimes three weeks went by with no updates. In mid-October, after we had the plan and upgrades, she finally gave me the cost. It was significantly more than she had said it would be and which I had thought we were still working toward. I see that costs have gone up, but it seems like an established company would know to build a buffer in prices for that possibility, or at least warn me along the way that they couldn’t keep to that price. I spent the next few weeks working with them to try to get the cost down with some changes, but I finally made peace with paying more and said to go ahead. I signed the contract, then their general manager, Jay Benesh signed it on November 30. But later that afternoon he sent me an email saying he wouldn’t be sending it on to the attorney for approval; that they didn’t think this house was a “good fit” for either of us. They said they thought I still had questions about moving forward, which is untrue. My questions were simply for some points on the contract to be clarified. I even stated when I signed it that I didn’t want to hold things up; I wanted to move things along. He didn’t even offer to try to make this work. Jay and I had one more email exchange, and then he stopped responding. A couple of days later, I called David Riedman, president and founder of the company, whom I had spoken with once a few weeks before. This time I left a message asking David to please call me and explain in his words why they wouldn’t build my home. He never returned my call. Over six months of my time, and theirs, wasted. My best guess is that they have someone waiting to build on my lot, someone who can pay a lot more than what I was planning. Or maybe they just had a problem with me. Of course they deny either of these, but they have provided no other explanation.