Ray Sands Glass

Auto Glass, Windows, Glass and Mirrors,

About us

Ray Sands Glass is an independently owned and operated glass retailer that operates its automotive replacement glass and residential glass business in modern state of the art facilities. With 6000 sq ft of office space and 7,000 sq ft of glass shop area in our primary location, Ray Sands Glass is capable of handling all sizes of auto glass or residential glass installations and repairs. Ray Sands Glass is a certified PPG PROSTARS store and registered member of AGRSS® (Automotive Glass Replacement Safety Standards Council, accredited by ANSI.) We Provide Free Chip Repair! Visit our website at www.raysandsglass.com to get more information about us. Thank you.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Replacement glass services. Mirrors cut to size. Framed mirror sectioning. Plexi glass. Screens. Glass table tops cut to pattern & specific size. Tempered sliding glass doors. Rain repellent glass treatment. Aquapel. Window tinting. Paintless dent repair. Bumper cover repair. Restoration. Clearscent. Vehicle air purifier system. Britelite headlight restoration. Downey tonneau covers. Window graphics.

Services we don't offer

Installation of skylights.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.840 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-40 of 40 reviews

Dominic C.
11/2017
5.0
replacement windows, auto glass
  + 0 more
See above comments, summary.
Description of Work: Replaced a broken thermo pane window glass in one of my casement windows. Price was fair, workmanship was excellent, turnaround time was better than expected.see

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Arnold S.
11/2016
5.0
replacement windows, auto glass
  + 0 more
great worker
Description of Work: replaced side window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra M.
01/2016
5.0
auto glass
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Anna Y.
09/2015
5.0
glass repair, replacement windows
  + 0 more
On time, quick, polite, efficient.
Description of Work: Window glass replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

kenneth C.
07/2011
5.0
auto glass
  + -1 more
Great except for the wait! But they have a nice waiting room.
Description of Work: I had a car in for a chip in the windshield as well as an application of Aquapel (great stuff.. sort of like Rain-X but better). Made an appointment and was in an out with a modest wait, but then they were busy. They seem to run a very professional operation. I particularly liked that they were accepting a donation to a local charity in lieu of part of the bill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Julian T.
03/2011
5.0
auto glass
  + -1 more
Called, they needed a heated garage to do the work at this time of year. We don't have one, they came and picked up the car and returned it the next day. Everything went very well.
Description of Work: Replacement of windshield due to crack that appeared during the recent cold weather. Cost unknown; was covered by our full glass replacement policy.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne B.
02/2011
5.0
replacement windows
  + -1 more
Prompt to give estimate, set date within about 2 weeks (had to order glass). Showed up promptly, cleaned up afterwards, even shoveled a path for my dog!!
Description of Work: replaced double paned glass in sliding door and repaired large pane in window (also double paned)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JIM C.
10/2010
5.0
glass repair, replacement windows
  + 0 more
Get the fog out worked well in 3 of 4 windows and only fair in the other. Replacement window was excellent and priced well. Work is still under warranty and will advise re the problem window.
Description of Work: Removed the fog from 4 windows and replaced window glass on a 4th where the fog had damaged the glass.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

David R.
09/2010
5.0
auto glass
  + -1 more
Two guys showed up and performed the job with incredible teamwork - like watching a surgeon work with a nurse, except they did not need to converse much.
Description of Work: Mobile windshield replacement - covered by insurance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry B.
08/2010
5.0
replacement windows, auto glass
  + 0 more
They are very good. We used them before to replace a windshield and we had to go back to fill something that looked like a hole from the inside. We had to go back three times. I think the insurance cover the cost for the windshield. They have a nice reception area while you are waiting and the ladies are very presentable. They are upfront about if you have to come back for appointment or if they can fit you in. They are very accommodating and weren’t too hard to find. There was one time they were doing a plug a hole for a donation, so I gave them $50 for that, but that was just a donation for some other charity. I have never had a problem with them. I only used them that one time and had an excellent experience and my husband went the other two times.
Description of Work: We used Ray Sands Glass and they plugged a hole in the windshield. The last time we used them was last year in the fall.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JIM C.
08/2010
5.0
replacement windows, auto glass
  + 0 more
Excellent price with a guarantee. Requires some time to determine if the GTFO was successful. Workers were on time, professional and quick.
Description of Work: 4 vinyl windows with seal failure. 3 were treated to get the fog out (GTFO) and one was replaced with new glass as the window had etched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alan D.
12/2009
5.0
auto glass
  + -1 more
The experience went pretty good. They kept the appointment time. They had a nice waiting room and I was out of there on time. It only took around an hour... Actual Angie's Subscriber- I didn't actually write this although it is basically correct. It was added by someone else based upon a phone call.
Description of Work: I used Ray Sands Glass.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Mary V.
08/2008
5.0
window tinting
  + -1 more
I had moisture in a few windows in my home. I had gotten a couple of estimates for replacing the glass. I called Ray Sands Glass to get a quote from them and I was pleasantly surprised when they told me that I may not have to replace the glass, and that there is a procedure now that can remove the moisture. I also found out that they do window tinting and I had heard it has good benefits on energy savings and it keeps your furniture, drapes and flooring from fading. I had heard it was expensive, but I figured I would get an estimate for that as well. When the guys came out, they told me that I only needed one side of my house tinted, that the rest of the house was fine and the moisture could be removed. Being that the estimate was less than half of the cost of replacing the glass and they gave a twenty year warranty, I hired them to do the work. It did take a few weeks for all the moisture to leave the windows, but they told me to expect that. I am a single mother and it is always such a worry to have work done, because you feel like you will be taken advantage of, so this experience was such a relief to know I was dealing with honest people, who charged a fair price and did good work. I would highly recommend Ray Sands Glass (already have) to anyone who asked.
Description of Work: Window Tinting and Moisture Removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Andrew H.
07/2007
5.0
doors
  + -1 more
This company is very courteous and professional. They completed the job in one day. They offered me the option of repairing the door in their shop as opposed to them coming out to my house, which saved me $49. I took advantage of this in order to save some money.
Description of Work: I took my storm door in to the company's shop. It was broken, so they repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
auto body repair
  + -1 more
I was very impressed with the professionalism and overall customer service Ray Sands Glass provided me in my time of need. Great staff and really made you feel at ease throughout the whole process.
Description of Work: Ray Sands Glass replaced the back bumper on my vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600
    • 1
    • 2(current)

Contact information

3315 Chili Ave, Rochester, NY 14624

www.raysandsglass.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Windows,
Glass and Mirrors,
Doors,
Auto Service,
Auto Body Work,
Window Tinting,
Skylights,
Screen repair,
General Remodeling

FAQ

Ray Sands Glass is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Ray Sands Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ray Sands Glass offers free project estimates.
No, Ray Sands Glass does not offer eco-friendly accreditations.
No, Ray Sands Glass does not offer a senior discount.
Yes, Ray Sands Glass offers emergency services.
Yes, Ray Sands Glass offers warranties.
Ray Sands Glass offers the following services: Replacement glass services. Mirrors cut to size. Framed mirror sectioning. Plexi glass. Screens. Glass table tops cut to pattern & specific size. Tempered sliding glass doors. Rain repellent glass treatment. Aquapel. Window tinting. Paintless dent repair. Bumper cover repair. Restoration. Clearscent. Vehicle air purifier system. Britelite headlight restoration. Downey tonneau covers. Window graphics.
Installation of skylights.

Contact information

3315 Chili Ave, Rochester, NY 14624

www.raysandsglass.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM