ProEdge Remodeling - Windows

window installer

About us

ProEdge Remodeling is a family-run window, door, roof and bath replacement company serving residents in Rhode Island, Connecticut, Massachusetts, New Hampshire, New Jersey and New York. Founded in 1961, ProEdge has decades of local home remodeling expertise and strong ties to the community. As the premier home improvement company in New York and New England, we offer energy-efficient windows, custom exterior doors, premium roofing, and expert bath remodeling, all installed by certified local professionals. All ProEdge products are backed by industry leading warranties, including a lifetime 25-year transferable warranty on window parts and labor. With over 60 years of experience, ProEdge delivers high-quality, custom solutions designed to enhance your home for a lifetime. You can request a free quote online or call to schedule a free consultation with a ProEdge Remodeling professional to discuss options and pricing.

Business highlights

64 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.520 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
15%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.5
Showing 1-20 of 20 reviews

Richard L.
01/2025
5.0
The 2 Installers were the hardest, most competent workers I have ever seen. I was awed by the work they completed on the 2 coldest days of the year. I don't know how they didn't get frostbite; it was below zero degrees outdoors. They were young men in their 20s, and I was surprised at the perfection of the great job they did. I would recommend them to all of my friends and family. 5-star review plus. The price I paid was well worth the expense. My home is warmer now than ever before. I am sure my heating bills will be lower and the savings will compensate for it.
Rating CategoryRating out of 5
$22,000

Frank J.
10/2023
5.0
Fantastic company to work with. My new windows look great!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John J.
05/2022
5.0
Crew was professional, courteous and extremely skilled. Clean up was done every day. Windows are excellent qualityâ

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michele G.
04/2022
4.0
Have not had the work done yet so I can’t give a review.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lois C.
10/2021
5.0
So far - contact with Pro- Edge has been great. Just waiting for window installation in early December.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Steve V.
08/2021
5.0
True professionals

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robert r.
08/2021
5.0
Everything was so professional. Andrew and Alex were the best. Always Polite and thoughtful. It was so hot that day, and they just kept going, never missing a beat. I would recommend this company to everyone. I can't stop looking at my door and windows, they are just beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert D.
08/2021
5.0
They were very easy to work with, explaining the whole process and listened to our concerns and worked out solutions for our situations. The actual window install is still one to two months out.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Dawn V.
07/2021
2.0
I can not really rate on work quality but I will change after it is done. Work is not done. We are having them do the attic insulation. They came under false pretenses knowing we wanted blown in and or rigid insulation for a main project. Then stating oh we do not do that.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
1.0


Darlene F.
05/2021
5.0
I waited a while because they are backed up due to Covid but they were definitely worth the wait. They were precise, quick and extremely detailed. They put two windows in for me (where windows didn't exist before) and covered up a window. They insulated and everything. No painting but that was cool. I was very impressed. Definitely would recommend them and hire them again...and again....and again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Dory D.
05/2021
5.0
They were amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristen S.
04/2021
5.0
Exceptionally clean and fast work. Great quality windows and warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc S.
03/2021
5.0
Had existing windows replaced. Whole process was easy and price reasonable. All work was done timely. All employees were professional and courteous. Customer service is excellent and kept me up-to-date during the whole process. They also responded promptly to phone calls and when I needed a torn screen replaced after installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary P.
10/2020
5.0
Everyone I dealt with was professional, polite and treated me like a valued customer. The Salesman, David, was thorough in explaining the product the company offers for my project. Bill coordinated the final measurements and the installation crew. I was not expecting the work to be done until early November. It was done October 21, 2020, weeks early. The installation crew, Ivan and Vito, were clean, professional and installed my six windows in a half day (replacing original windows from 1937 when the house was built). They were very careful of my outdoor plants and interior belongings. They thoroughly cleaned up and replaced the blinds hardware they had to remove to do the job. You'd be hard pressed to know they were even there. They were professional and true craftsmen. I cannot be happier with the quality of the windows or the service provided by ProEdge Remodeling by Custom Built. They are worth every penny I paid and they look so natural. I highly recommend this company and their quality windows to anyone who wants windows to truly last a lifetime, and then some. Home Advisor, Thank You for suggesting this company. I couldn't be more satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David Gabriel L.
08/2020
5.0
Expensive - but very good! Professional and fast

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Noel D.
06/2020
2.0
They made the window (bay) the wrong size - somehow more than 18" too big. Waiting for them to re-make it. If it shows up wrong again I will request a refund. It did look decent quality and they are friendly. I have lost significant confidence in their product.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
3.0


Jose C.
06/2020
5.0
Installed living room and dining room windows..great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hal H.
09/2019
5.0
We are very satisfied with Custom-Built. They arrived when they said they would and purchased red aluminum trim to go with the other windows we have instead of using white which the contract called for. \I noticed a couple of holes in two screens after they left and the company send a man out a few days later to replace them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tom F.
06/2019
4.0
The install crew was great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

    Contact information

    1425 Mt Read Blvd Suite 100, Rochester, NY 14606

    https://www.getproedge.com

    Service hours

    Monday:
    8:30 AM - 8:00 PM
    Tuesday:
    8:30 AM - 8:00 PM
    Wednesday:
    8:30 AM - 8:00 PM
    Thursday:
    8:30 AM - 8:00 PM
    Friday:
    8:30 AM - 8:00 PM
    Saturday:
    8:30 AM - 3:00 PM
    Sunday:
    2:00 PM - 8:00 PM

    Service Categories

    window installer

    FAQ

    Monday: 8:30 AM - 8:00 PM

    Tuesday: 8:30 AM - 8:00 PM

    Wednesday: 8:30 AM - 8:00 PM

    Thursday: 8:30 AM - 8:00 PM

    Friday: 8:30 AM - 8:00 PM

    Saturday: 8:30 AM - 3:00 PM

    Sunday: 2:00 PM - 8:00 PM

    ProEdge Remodeling - Windows accepts the following forms of payment: CreditCard
    Yes, ProEdge Remodeling - Windows offers free project estimates.
    No, ProEdge Remodeling - Windows does not offer eco-friendly accreditations.
    No, ProEdge Remodeling - Windows does not offer a senior discount.
    No, ProEdge Remodeling - Windows does not offer emergency services.
    No, ProEdge Remodeling - Windows does not offer warranties.

    Contact information

    1425 Mt Read Blvd Suite 100, Rochester, NY 14606

    https://www.getproedge.com

    Service hours

    Monday:
    8:30 AM - 8:00 PM
    Tuesday:
    8:30 AM - 8:00 PM
    Wednesday:
    8:30 AM - 8:00 PM
    Thursday:
    8:30 AM - 8:00 PM
    Friday:
    8:30 AM - 8:00 PM
    Saturday:
    8:30 AM - 3:00 PM
    Sunday:
    2:00 PM - 8:00 PM