Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Offices Inc

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning

About us

Residential House Cleaning Service

Business highlights

18 years of trusted experience

Services we offer

Residential cleaning.

Services we don't offer

Window cleaning & bed making.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.873 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 73 reviews

Susan B.
04/2012
5.0
house cleaning
  + -1 more
The ladies were professional in ecery way and they did an excellent job.They were very courteous and fun to work with.
Description of Work: This was the charge for an initial cleaning in a large home for two disabled retirees: my husband and myself. A crew of six vacuumed, mopped,cleaned bathrooms, washed dirty light fixtures and dusted everything in sight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Brien & Renee M.
04/2012
5.0
house cleaning
  + -1 more
Arrived on time, reviewed what needed done, and completed it in a timely manner.
Description of Work: Cleaning house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon Q.
02/2012
5.0
house cleaning
  + -1 more
I grew up in an immaculate environment but just don't have the time or inclination to spend a lot of time and money on keeping a pristine home. From the Angie's List comments, Cleaner Houses Inc. was a no-brainer choice. The delightful owner Rhonda came to our home free of charge and gave us an estimate for an initial "Spring Cleaning" of our home in addition to prices going forward for cleaning once a month or once every two weeks. It was immediately evident that attention to detail was her priority. In addition to walking through the house and letting us know what to expect, she took the time to ask my cat's name and if he was apt to "bolt" for the door. Instant peace of mind that I could trust her and her team. Rhonda's team EXCEEDED my expectations. I got home last night to a house that was "mom" clean! NO SMALL FEAT. Soap scum in the tub that I was convinced would never come off -- POOF! -- completely gone. The attention to detail was amazing! Even the little candle holder we usually keep at the back of the stove (so greasy!) was sparkling. BONUS: The house didn’t reek of cleaning products (my boyfriend's pet peeve) -- unbelivable. We are inspired to keep things tidy between cleanings and have asked that Rhonda's team brighten our world every two weeks!
Description of Work: Complete "Spring Cleaning" of entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan B.
01/2012
3.0
house cleaning
  + -1 more
In the beginning I would have given them an A; now I give them a C. I will not use them again in the future.
Description of Work: I used Cleaner Houses for housecleaning.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
punctuality
5.0


Response from Offices Inc
Sorry for our misunderstanding

Edward H.
01/2012
5.0
house cleaning
  + -1 more
We've used Rhonda for over a year now, and are very happy.
Description of Work: Rhonda's crews are always punctual, courteous, thorough, professional, and efficient. Unlike other cleaning services we've used, she hires people you'd be happy to have in your house!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kathy H.
12/2011
5.0
house cleaning
  + -1 more
They were fast. Their team of people was very efficient. They did things that I never do like clean under the beds. They did a great job. We were very happy with them.
Description of Work: We used Cleaner Houses Inc. for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen D.
11/2011
5.0
house cleaning
  + -1 more
Excellent job everytime from these women.
Description of Work: Great group of young women come to our house every two weeks and clean our house! Great job every time they come. In and out very quickly and I love the days when they come!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aubrey L.
10/2011
5.0
house cleaning
  + -1 more
I've been using Rhonda for about a year now. Her service is always consistent. On those occasions where I feel something was missed (that's VERY rare), I just let her know and she makes sure that it's fully addressed. I should say that I'm pretty picky and this is the longest I've stuck with a house cleaner. She's prompt, her team is neat and they are in and out of the house quickly - the benefit of using a team as opposed to a single person for the cleaning job! I just love the days she comes to clean!
Description of Work: full house cleaning (2bathrooms, kitchen, 3 bedrooms, office, lvng room, dining room), vacuuming and hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Maria S.
10/2011
5.0
house cleaning
  + -1 more
This company was phenomenal. They came in and Rhonda was super friendly. I really enjoyed working with her. They did a phenomenal job cleaning. They even cleaned the walls. It looked absolutely amazing. I would absolutely recommend her. It was an overall phenomenal experience.
Description of Work: I hired Rhonda and her team to come clean my house every other week. Her and her team do a phenomenal job. The cost is $85 each time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JOAN M.
10/2011
5.0
house cleaning
  + -1 more
We contacted Customized Cleaning and I spoke with the owner of the company, Rhonda Dill. I explained to Rhonda that medical issues have kept me from doing the household chores that I once did and we needed cleaning help. We made an appointment for Rhonda to come to our home, walk through each living space, and provide us with what her cleaning company would do and the associated costs. We decided on a twice a month cleaning of 5 of our most used rooms, two full baths, and a powder room at a cost of $90.00. The initial clean, called a "Spring Clean" was a whole house deep clean ($225) that paved the way for our twice a month partial clean. We couldn't have been more pleased with the work done by Rhonda and her crew. The kitchen and baths sparkled, upholstered pieces looked fresh, and wood furniture gleamed. I am so happy to have found Rhonda and am so fortunate to have her and her crew clean our home. I can tend to be a very poor "putter-awayer" and Rhonda will definitely encourage me to have a place for everything and put everything in its place. Our home feels almost new again and it is a pleasure to spend time in our clean, fresh, sparkling home - with no clutter! My husband and I wholeheartedly endorse Customized Cleaning. Rhonda and her crew are the best!
Description of Work: Rhonda arrived about 15 minutes earlier that her crew to discuss again the expectations of the job. After our consultation and her crew arrived, she immediately set everyone to work. Each crew member had a specific chore with specific cleaning materials appropriate to that chore. This was an initial cleaning that Rhonda called a "Spring Clean". And that is exactly what she and the crew did. From baseboards to ceilings, every inch of our home was cleaned with precision and care. As I walked from room to room I noticed little touches that the cleaners had done - every picture frame and "nick-nac" was picked up and dusted and the table underneath completely cleaned. The stove, a gas range top - my cleaning nemesis looked almost brand new. Two little crystal lamps on the dining sideboard were beautifully cleaned and sparkled (These were very special - from my mother-in-law's home). Rhonda called after the job to ask us our thoughts on the cleaning. She reiterated that if ever we need extra attention provided for anything, to simply leave a note for the crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

marilyn L.
08/2011
5.0
house cleaning
  + -1 more
It went very well. They arrived when they said they would. They did the cleaning they said they would and made sure that I was completely happy before they left.
Description of Work: The women who came to the house were very nice and did a very good job. They did everything I asked with out question. I have had them clean a couple of times and believe that we will have a very long lasting relationship. I would recomend they to anyone looking for a cleaning service. I am very happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kelly H.
07/2011
5.0
house cleaning
  + -1 more
FANTASTIC! Not only do they do a GREAT job on all the big stuff (Vacuuming,dusting, mopping, bathrooms) that you expect but the little extras they do are sooooooo nice. They fold the towels in the bathroom. My stuff is always put back where is belongs. my soap dish in cleaned out and is didn't even ask for it to be cleaned. they go the extra mile!!!!
Description of Work: Dusted & whole house, cleaned bathrooms(this included scrubbing the tub, sink and toilet). Cleaned all my kitchen counters, and appliances. Pulled all the things on the counter forward and wiped them and cleaned behind them. Wiped out my microwave. Pledged my tables. Vacuumed under all my bed and furniture. Mopped my floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kelly H.
07/2011
5.0
carpet cleaners, house cleaning
  + 0 more
Wonderful!!!!! Rhonda and her staff are always courteous and professional. My house is always sparkly clean after they leave!!!! Its my favorite day to come home and know that its gonna smell so nice and my kitchen and bathrooms are gonna be spotless. My carpets look sooo nice with all the nice lines in them. They do a great job and I would recommend them to anyone that needs a a house cleaner. Thanks girls, not sure what I would do with out you.
Description of Work: Cleaned kitchen, this included scrubbing the sink, washing the counters down, wiping the microwave out, wiping down the appliances. Sanitizing the bathroom ie the shower, toilet, and sink. Dusting and pledging the whole house. Vacuuming and mopping the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

David N.
06/2011
5.0
house cleaning
  + -1 more
Excellent and thorough cleaning of all rooms and areas. Arrived on time and worked quickly. Owner/manager was very concerned that all areas were cleaned to our satisfaction. She has a very professional attitude. Outstanding !
Description of Work: Thoroughly cleaned kitchen, entrance hall, family room, bathroom, powder room, and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

James S.
06/2011
5.0
house cleaning
  + -1 more
Very pleased with outcome. I couldn't believe any cleaning company could clean better than I do. But they did. So nice to come home to such a clean house. Thank you so much ladies. Plus they where on time. That is a huge concern of mine.
Description of Work: Cleaned my house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kelly H.
06/2011
5.0
house cleaning
  + -1 more
Rhonda and her crew exceeded my expectations! My house looks great! I had heard from my girlfriend that they were great but I was amazed. Their attention to detail was outstanding. I mean they even folded my towels fancy which was just a simple little thing but so nice. All the ladies were so polite and well mannered. They were in and out in a timely fashion. They were worth every penny and more. I would and will recommend them to anyone looking for a cleaners!
Description of Work: Cleaned my kitchen, this included in my microwave, top of stove, scrubbing sink out, cleaning counter tops, wiping down appliances, bathrooms(1.5) cleaning sinks toilets(thoroughly) tub/shower scrubber etc mirror cleaned, soap dish was cleaned as well counter top wiped down towels folded etc, dusted items picked up and dusted under and wiped under, vacuumed mopped. Ceiling fans were all dusted as well. i know i"m forgetting stuff there was so much they did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Daryn M.
06/2011
4.0
house cleaning
  + -1 more
Price was comparable to other vendors After multiple visits I noticed the house was surface clean-tops of furniture dusted but not the whole piece of furniture, sinks & tubs ok, but toilets were not cleaned well. Used way too much product & water on my hardwoods-turned them milky. Owner recommended I buy my own hardwood product. Both the hardwood & ceramic floors were soaking wet each time they left. After using this service multiple times, I had my kitchen floor professionally cleaned as the grout had darkened noticeably. The technician said there was too much product and water used on it. The owner was responsive to my complaint about the hardwoods & did come over personally (immediately), to re-mop them. She said the person who did them was new and used to much product. I commented at the time, that her crew left my floors soaking wet each visit. The product ( Glista Clean) she recommended for hardwoods does work well, and after using it multiple times,my hardwoods are fine now. The owner is very nice, responsive and accommodating, but the quality of the work from her team was a B at best.
Description of Work: Kitchen (wipe down counters & appliances, clean floor), living room & dining room (vacuum & dust), 2 bathrooms (sinks, toilets, tubs & floors), hallway & stairs (hardwood)

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$525

Robert B.
06/2011
5.0
house cleaning, floor cleaning
  + 0 more
I had a busy holiday weekend planned and didn't have time to clean-up. I got an estimate right away which was very reasonable. They came and cleaned quickly and efficiently. Rhonda and her staff were very professional and thorough. The place looked great! I definitely give them a "thumbs up" and will use them again.
Description of Work: One time cleaning of whole house: vacuumed carpets, dusted, swept & mopped floors, cleaned bathrooms, cleaned glass & windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

David N.
03/2011
5.0
house cleaning
  + -1 more
Good overall cleaning except that it was done very quickly, so that some items, like the bathroom vanity, sink, and faucet area were not thoroughly cleaned. The far corners of the carpets were not vacuumed.
Description of Work: Housecleaning for the entire house except for two of the three bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Edward M.
02/2011
5.0
house cleaning
  + -1 more
The lady that comes to do the job is Wanda. She does a great job. She and her team of people come in and in an hour they will have the whole house cleaned. They do the work on time and they are efficient. They put everything back where it came from. We walk in the house and the house smells clean. I definitely rate them an A overall. I have recommended them to many people, and we sure will continue to use them in the future.
Description of Work: We use Customized Cleaning for house cleaning. They come once in a month. We got them off Angie’s list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kathryn G.
10/2010
5.0
house cleaning
  + -1 more
We couldn't be happier with Rhonda and her team. The house is spotless, they're fast and efficient, and they're very mindful of the safety of our pets (who are all indoors only). Rhonda is extremely systematic, efficient and responsive. HIGHLY recommended.
Description of Work: Full house cleaning every two weeks, since early summer 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102.6

Kathy H.
08/2010
5.0
house cleaning
  + -1 more
We were very pleased with the services. In about an hour and a half the entire house was cleaned. This efficiency works well for us as I am often home with the kids. We can easily find something to do for an hour and a half. Some of my neighbors have cleaners that take 3-4 hours but I feel that it would be an inconvenience to have to be out of the house for that long. All surfaces/floors/sinks were cleaned meticulously. They also do some special touches that are nice. The carpets were vacuumed in this neat pattern that made me not even want to walk on them! Bathroom and kitchen towels were all folded neatly on rods. Furniture was moved to vacuum in places that I probably haven't vacuumed since we moved in. The carpets just seemed to be cleaner than when we use our vacuum, perhaps due to the commercial grade vacuum they use. What a wonderful thing to leave for an hour and a half and come home to the whole house clean!
Description of Work: The was a first time cleaning of our home. Our home includes three full baths, three bedrooms, and about 2000 square feet. We have a dog and two toddlers so there was some work for them to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert B.
08/2010
5.0
house cleaning
  + -1 more
I am very impressed by how quickly Rhonda returned my call, set up appointment and had her crew out to service my house.I will be using her biweekly cleaning service at $90 per visit. I recommend her services to anybody who needs quality cleaning at a fair price.
Description of Work: House was deep cleaned for the first visit. Everything from top to bottom cleaned very professionally by this business. I am very satisfied withe Rhonda's services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Raquel C.
07/2010
3.0
house cleaning
  + -1 more
Used poor quality cleaners, the hardwood floors and stairway handrails were sticky and without shine. The response included getting my own "better quality cleaner". Not only the job was unsatisfactory, but Rhonda's convenience was primary, and our needs were ignored. She left me with a house full of people coming to a dinner party, and did not clean the house because she did not bother to check the back door (texted instructions to enter the house), she found the front door locked and left without a phone call. She was rude, inconsiderate, and not very professional. I would not hire her again, and would not recommend her to anyone.
Description of Work: Cleaned two of my houses. My home, and my son's home. I did not question price, I needed the job done.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$500

Response from Offices Inc
I tried to clean this home for three months. All her dates she cancelled last minute by texting close to midnight a few times evening before. It took around 25 phone calls and well over 60 text messages to clean her 2 times. I use all brand name products top of the line but do not supply floor cleaner. I tried very hard with this client but gave up. I'm on a bad luck streak, hope my luck turns around soon.

Edward H.
06/2010
5.0
house cleaning
  + -1 more
Rhonda was extremely thorough, punctual, efficient clean, pleasant and easy to get along with. Her crew were all friendly and courteous. She is extremely open to suggestions and requests and was flaxible with timing and arrival. I cannot imagine a better experience. We will definitely continue to use her and would recommend her to anyone without reservation
Description of Work: Rhonda did an initial deep clean on our house and has been combin back every other week since then for regular cleaning. The price above was for the initial clean, which was reasonable. Her recurring rate is also fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
    • 3

Contact information

501 Biscayne Dr, Rochester, NY 14612


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Offices Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Offices Inc accepts the following forms of payment: Check
Yes, Offices Inc offers free project estimates.
No, Offices Inc does not offer eco-friendly accreditations.
No, Offices Inc does not offer a senior discount.
No, Offices Inc does not offer emergency services.
Yes, Offices Inc offers warranties.
Offices Inc offers the following services: Residential cleaning.
Window cleaning & bed making.

Contact information

501 Biscayne Dr, Rochester, NY 14612


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM