Description of Work: They provide housecleaning services.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Offices Inc
Thank you so much for taking time out of your day to sumbit a report. It is our pleasure to work for you and your growing family. We look forward to continuing our relationship. Sincerely, Rhonda Dill
Chuck T.
09/2012
5.0
house cleaning
+ -1 more
Fantastic
Description of Work: This was the first cleaning of my 2,800 sq ft home with this company. It was an initial cleaning (spring cleaning); my home's last professional monthly cleaning was a year ago. They will be coming once a month and the regular charge will be $130 for a full cleaning of every room - dusting, vacuuming, counter tops, mopping floors, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Amy B.
09/2012
5.0
house cleaning
+ -1 more
See above
Description of Work: I started using this service 2 months ago and they are fabulous! The initial cleaning is expensive but my house needed it, I have 2 large dogs and a dislike for cleaning. They came in with 5 people and cleaned my entire house the first time in about 2 hours, vacuuming, mopping, polishing, dusting, they even washed all the walls (they needed it from all the dog slobber). Now they clean my house on a monthly basis for $100/ mo. Well worth it in my opinion, they are in and out in an hour and do a wonderful job, they even handle my dogs getting in their way wonderfully. So far they have been on punctual and friendly, Rhonda checks in with me after they come just to make sure there wasn't anything they missed. Great service, I would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Frank W.
03/2012
4.0
house cleaning
+ -1 more
Overall service provided was good
Description of Work: provider charged $170 for intial visit and "spring cleaning" which was in depth, A-Z cleaning process as the first step - this was for a 2 bedroom apartment - reasonable amout for the work done - subsequent cleanings were for $90 which we were getting about once every 4-5 weeks. Service was good.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$170
Response from Offices Inc
I didnt do work for this customer, Anna's Elite did.
Eileen B.
08/2010
4.0
house cleaning
+ -1 more
Efficient, fast and did a good job
Description of Work: cleaned entire house to prepare for selling
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Chad H.
06/2010
1.0
house cleaning
+ -1 more
After leaving work early twice to meet with Rhonda, she no showed for both of our scheduled appointments that had been established a week in advance. The first appointment she left a VM stating that if she didn’t hear from us she would not be coming. Once we called her back to tell her we were expecting her, she had an excuse why she had to cancel our meeting. Rhonda simply no-showed for our second meeting without even the decency of a phone call. If she wasn't interested in my business, a simply phone call to tell me as much would have been the professional thing to do.
Description of Work: Reqeusted house cleaning
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Offices Inc
I did try and go to our first appointment. While in route to estimate I phoned to make sure customer was home and no one answered so i left a voice mail that i would call for a new date. While driving to next appointment I had she called me to reschedule, I was a fault for not remembering correct date we agreed on. The reason I didnt call her to make new appointment was by her request and it was not spoken in kind words. I will be calling to tell her how sorry I am for putting wrong date on my calander. This isnt a mistake I ever make to drive and write, its a lesson learned.
Diana V.
03/2010
5.0
house cleaning
+ -1 more
I had a cleaning service for a while, but decided I could do it on my own and save the money. But after a year, I realized I could not. When I went to call my cleaning service back they were out of business. I was not sure where to look for a cleaning service. A friend recommended Angie's List. When I did my search Customized Cleaning stood out. All the reviews were Great. So I gave them a try. I called on Monday, Rhonda came over on Tuesday and my house was SPOTLESS on Friday. GREAT SERVICE!
Description of Work: House was cleaned from top to bottom. It looked great! My bathrooms looked brand new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Donald P.
03/2010
5.0
house cleaning
+ -1 more
They did a very good job. There was only one very small disappointment, which was caused by a lack in communication. The pricing is a little on the expensive side, but it's worth it.
Description of Work: They did some housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JEFFREY T.
03/2010
5.0
house cleaning
+ -1 more
We use them regularly. They are very efficient and very thorough. They do a very good job. However, their prices are a little higher than some of the other companies around here.
Description of Work: We use Customized Cleaning for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Jeanine B.
03/2010
5.0
house cleaning
+ -1 more
After researching housecleaning on Angie's List, I called Rhonda at Customized Cleaning and set up an appointment for her to give me an estimate. The following week, she stopped by and walked through the house with me, discussing what they would be cleaning etc. as well as advising me of what they would work around (i.e., piano, flat screen tv, etc). The deep or spring cleaning is very intensive (and a bit pricey) but once that's done, their twice monthly maintenance fee is certainly reasonable. You can have cleanings scheduled bi-monthly, monthly or just a single visit. I have already recommended them to my sister.
Description of Work: Rhonda and her crew came in and cleaned our house from top to bottom. It looks wonderful! The crew of five all got right to work and made our home sparkle. All rooms were dusted, vacuumed, mirrors cleaned, floors cleaned, kitchen and bathrooms cleaned and sanitized. I am very pleased with the work and am continuing their service every two weeks. Great job, ladies!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pennie M.
02/2010
4.0
house cleaning
+ -1 more
She is very pleasant and efficient. She is fine to work with.
Description of Work: Customized Cleaning has cleaned my house a couple of times.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Susan U.
02/2010
5.0
house cleaning
+ -1 more
They arrived on time and Rhonda brought her whole crew with her. They were friendly fun, and willing to chat -- but also serious about cleaning. They divided tasks and immediately set to work. We have an old house with lots of dust and nooks, etc., and old fixtures int he kitchen, bath, etc. they cleaned baseboards and went under the beds - the house looked amazing. It was pricey (I'm not working right now) but absolutely worth it, and now it will be cheaper/easier to maintain this look. The best part is that because there are several people, it didn't feel like any one person became too tired (they worked hard!). Also, Rhonda is very serious about her company, and had some great advice for how to clean and keep things clean. I've already recommended her to friends.
Description of Work: They gave our house an initial clean, from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
THOMAS H S.
01/2010
5.0
house cleaning
+ -1 more
I recently had a hip replacement and I am temporarily unable to clean my home. I contacted Customized Cleaning and Rhonda Dill came to my home and went through the house to assess my needs and gave me an estimate for cleaning. The estimate was fair and appropriate and we began the service. I am very pleased with the service we get from Customized Cleaning. I always receive a phone call alerting me that the cleaners are coming. Five to six women come and clean my house thoroughly. They are here about one hour and the cleaning is completed and my entire day is not tied up. There is no idle conversation; the women go to work immediately and stay on task. Rhonda is very flexible in the service she offers. We have talked on occasion about the degree of service I need and she is willing to adjust her service to my needs. I would highly recommend Customized Cleaning. The service is excellent and the price appropriate.
Description of Work: I get a thorough cleaning of my home every other week. My wife and I are retired and that amount of service is sufficient. The cleaning includes dusting, vacuuming, cleaning the bathrooms, wiping the counters and cabinets in the kitchen, moping the floors in the kitchen and solar room. In the summer they vacuum the carpet on a screened-in porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42.5
BETH S.
07/2009
5.0
house cleaning
+ -1 more
I had been wanting to call Rhonda for over a year based on the reviews, but couldn't swing it financially. With my mother-in-law coming to town, the time had come to take the plunge. Within 24 hours of calling, she and her crew of 4 other women came armed for battle and 3 hours later -- they won! My house was clean, sparkling clean! I can't say enough -- Rhonda and all the women were as nice as could be, eager to please, hard working, and extremely professional. Don't hesitate for a minute, call Rhonda now and pray she can fit you into her schedule!
Description of Work: "Spring cleaning" of a very large old house that was, simply put, filthy. Ongoing bi-weekly cleaning ($120), weekly when I can afford it!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ROY K.
07/2009
5.0
house cleaning
+ -1 more
It was a good job. Each girl had a job assigned and as soon as they entered the house they went directly to the area assigned. They were efficient and fast. The team was in the house about 45 minutes.
Description of Work: The house was looked at earlier and the price agreed upon. July 1 a crew arrived and gave the home a deep clean. Very complete. Bath room and separate shower was cleaned, vacuuming done, good dusting, all cob webs removed, and floors cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Alan J.
12/2008
5.0
house cleaning
+ -1 more
Rhonda & her team do an excellent job of cleaning our house. Her price is very reasonable for the size of our home. Her attention to detail is outstanding.
Description of Work: Dusts, mops and vacuums floors, cleaned all bathroom & kitchen surfaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
MARGARET H.
12/2008
5.0
house cleaning
+ -1 more
Rhonda came by to see the house before giving us an estimate. We walked through the house and she explained what they did, which gave us an opportunity to point out a few things (such as a request to keep certain doors closed to keep the cat out of those rooms). The time for the cleaning was arranged by phone. I was not there, so I did not see them in action, but the house looked great when I got home. I have scheduled a second cleaning and plan to have them come monthly. Compared to some other estimates I got, this was very reasonable and also flexible. For cleaning, Rhonda comes with a team of people, which means they are not in the house long, but it also means that I will most likely try to be out of the house when they come so that I am not in their way.
Description of Work: Our house was cleaned. This is the first time in several years that it has been professionally cleaned, so there was an additional charge for an "initial clean." They did the bathrooms, kitchen, floors, dusting, etc. This was for a 2000 sq ft Colonial with 2 adults and 1 cat. Two bedrooms are hardly used, so this was factored into the price. For on-going service, the estimate was $90.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael D.
11/2008
4.0
house cleaning
+ -1 more
The services provided matched what was detailed by Rhonda. I was happy with the services provided and will use them again. I would recommend these services to a friend and to all of you!
Description of Work: The services provided were standard household cleaning (sweeping, dusting, mopping) of all rooms (bedrooms, kitchen, formal dinning, family room, bathrooms) in the house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Christine W.
08/2008
5.0
house cleaning
+ -1 more
Wonderfully. This is my first experience with a home cleaning service. I am thrilled. And Rhonda is so pleasant, professional and applies personal touches to the experience. She really wants to know what is important to you and is very conscientious about things like allergies or interest in different cleaning products.
Description of Work: First visit they performed a deep clean (dust, mop, vacuum, baseboards, bathrooms, appliance fronts and toaster oven, washed walls, etc.) for $250. Now they come ever other week and maintain all of the above. They are very accommodating to the remodel we have going on in one of our rooms and even are vacuuming and dusting around the project to help ensure the dust and dirt from the project doesn't spread.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Cathleen K.
07/2008
5.0
house cleaning
+ -1 more
This company is very pleasant and very efficient. They come in and they work very fast. The house, ya know, looks good! Since they started cleaning with us.
Description of Work: They have been cleaning our house now for a couple of months, twice a week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
JEFFREY T.
04/2008
5.0
house cleaning
+ -1 more
Rhonda and her crew did a very thorough initial cleaning, including the baseboards, doors, corners of the ceiling/wall area and ceiling fans. Their bi-weekly cleans are extensive as well and they do a good job of disinfecting the bathrooms and kitchen and always get out the new stains in our kitchen sink each time. They are receptive to questions and additional requests, like cleaning the basement on a periodic basis. Rhonda and her crew have been very polite and respectful of our home and are willing to be flexible about the time of our cleaning to accommodate my family's schedule.
Description of Work: They did a very detailed cleaning of the whole house and basement initially (which cost $250) and now do a routine cleaning every 2 weeks (which costs $110).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Julie W.
03/2008
5.0
house cleaning
+ -1 more
Rhonda and her crew are very professional and detailed oriented in their cleaning. I was delighted to see certain things cleaned in my house that had not been considered routine cleaning by other services I've used in the past. They are prompt, considerate, accommodating, deliver what they promise and are a joy to work with.
Description of Work: They clean the kitchen including wiping cabinets, microwave, toaster oven inside and out, teapot, counters, window sills, phones, baseboards, dust all surfaces, bathrooms including mold, window treatments, doors, smudges on walls, and handles. They use professional vacuums and cleaning supplies tailored to my house and allergy needs.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
Offices Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Offices Inc accepts the following forms of payment: Check
Yes, Offices Inc offers free project estimates.
No, Offices Inc does not offer eco-friendly accreditations.
No, Offices Inc does not offer a senior discount.
No, Offices Inc does not offer emergency services.
Yes, Offices Inc offers warranties.
Offices Inc offers the following services: Residential cleaning.