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Neverwet Basement Waterproofing

Basement Waterproofing, Foundation Repair, Glass Block,

About us

Never Wet Basement Waterproofing is trustworthy, efficient, and cost-effective. Our customers will vouch that we can fix basement leakage problems both big and small, from a moldy crawl space to full-out basement flooding. We take customer satisfaction very seriously, so we provide free inspections, competitive pricing, lifetime warranties, and a guarantee of excellent customer service. Put simply, we will get your basement dry and keep it that way, and do so with smiles on our faces.

Business highlights

14 years of trusted experience

Services we offer

Interior & Exterior Basement Waterproofing. Air Ventilation. Foundation Repair. Interior & Exterior Drainage. Crawlspaces. Wall Coverings. Wall Stabilization. Glass Block Windows. Pressure Washing. Interior Painting. Egress windows

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-13 of 13 reviews

Lynn S.
09/2018
5.0
basement waterproofing, glass block
  + 0 more
Excellent! Hardworking experienced crew. The crew explained what was to be done each day, and showed me the progress of each task, and this was a major project. The men were very polite and respectful -- total professionals.
Description of Work: basement waterproofing (exterior and interior), mold remediation, installation of air purifier/dehumidifier

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Neverwet Basement Waterproofing
Thank you so much [Member Name Removed] for your positive feedback. Kevin and his crew strive for excellent service and making sure each and every customer is happy before, during and after. We here at Neverwet are very happy you are happy. Thank you again.

James H.
07/2018
5.0
basement waterproofing
  + -1 more
Thank you to everyone at Neverwet Basements that was involved in the waterproofing of my basement. They were hardworking, polite and they always had a smile on their face, no matter how hard the work was. They jackhammered the inside perimeter of the basement and carried out buckets of concrete while still taking care to keep my house as clean as possible. They removed the mold. My basement is now clean, odor free, dry and comfortable and the work came with a lifetime warranty. Special thanks to Kevin and Joel for keeping me well informed throughout the process and thanks to everyone involved for going above and beyond. I highly recommend Neverwet Basements. If you need your basement waterproofed, this is the company to hire!
Description of Work: Extensive basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Neverwet Basement Waterproofing
Thank you so much [Member Name Removed] for the positive feedback. We really appreciate it. It is very important to Kevin that his customers are very happy with their services. We are not only here for our customers during the process but after as well. Thank you again!

Daniel B.
09/2017
3.0
basement waterproofing, mulch
  + 0 more
.
Description of Work: The waterproofing the basement.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$15,000

Kathy O.
09/2016
5.0
basement waterproofing
  + -1 more
This is a superior company to work with. Extremely professional, honest, and friendly to work with. Neverwet came recommended to me by a friend last year when my basement was literally under water. Neil the owner came out himself to do the estimate in hours of notice from my friend that I desperately needed help with the situation in my basement as soon as possible. Neil saw the condition my basement was in and re-arranged his crew to work additional hours outside of the normal work day to get the work done that was required to keep my basement from further flooding. My basement was literally a swimming pool. I've never seen this kind of work being done to jackhammer cement and literally carry hundreds of buckets of cement from the basement to outdoors while still taking every step to keep my house as clean as possible even thought the work was the messiest type of work I've ever seen anyone have to do. When they were finished with the job, they cleaned up after themselves and left my basement in a condition I had never seen it in before. The walls were cleaned of the mold and nice white sheets of mold preventive plastic was put up, the cement floor looked brand new where they had to dig the holes to put all new tiles beneath the floor. It was absolutely the best work I had ever seen completed in such a short time. They did a fantastic job and I never had a water issue again, and their work comes with lifetime warranty. My basement was dry and odor free. 1 year later I sold this home and bought another to which I knew going in I was going to have water issues in the basement. The previous owners had another company come in and do work in the basement, however it was clear that what they did was not working as there was water on the floor and the wall blocks were soaked with water. I knew I was voiding the warranty which came with the home from the other company, however I knew I was making a better decision by having Neverwet come in and do the work. Again Neil and his team did an exemplary job again in a very short time frame as I had a move date already booked. Neil helped with other issues which I had which went above and beyond the job he was hired to do. He and his team take great pride in their work and in doing what ever is necessary to make the customer happy and stress free while the work is being done. Now I have a basement in my new home that I don't feel is like a dungeon. It's clean, dry, and odor free. I've now used Neverwet twice in the last two years and I would highly without any hesitation recommend this company to everyone. I wish that every company I've had to interface with over the years had the same integrity and professionalism that Neil and his team bring to the table when getting a job done. It would make the life of a consumer much easier when trying to get work done correctly, on time, and worry free. Hire Neverwet, you will not regret it!!!
Description of Work: Waterproofed basements in two homes for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Margery G.
06/2016
5.0
basement waterproofing
  + -1 more
Hardest-working, pleasantest crew you will ever see. Very responsive, eager to please the customer. By its nature this is a dirty, disruptive job, but the guys were actually a pleasure to have around.
Description of Work: Excavated outside along foundation to frost line, patched crack in foundation, put down plastic & drainage material, backfilled. Interior cut back basement perimeter floor, instilled drainage system including weep holes, crock & sump pump, re-poured basement perimeter floor, installed Humidex. Also came back and added soil where backfill had settled.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,116

Joan L.
04/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Dug perimeter of house on exterior, applied tar and plastic. Jackhammered perimeter of inside of basement, put in drainage pipe, sump, refilled with gravel topped by concrete. Installed Humidex humidity controller. Did it all in 3 days, very neat, nice people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

ROSEMARIE S.
04/2016
5.0
basement waterproofing, drain pipe, pressure washing
  + 1 more
unknown
Description of Work: Complete basement water proofing of basement to include: dig trench around perimeter of basement, front flower beds & west sidewall, install drain systems in trenches, install sump pump with back up battery, install new Humidex system, replace new concrete over trench area & install wall board system to walls. | |At completion area was cleaned of all debris and the driveway was powerwashed & left spotless. | |The crew was very polite & the crew leader, Gilbert, took the time to answer any questions. Kevin, the crew foreman/owner answered any add'l questions or concerns I had throughout the project. | |Add'l thank you to Neal (owner) & Chris (salesman)for making me comfortable in making the decision that I wouldn't regret. My neighbor hired another company & had a bad experience & their ability to put me at ease & answer my concerns made me confident with my choice. | |

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

M M.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eugene M.
01/2016
5.0
basement waterproofing
  + -1 more
I am extremely pleased with the work and the outcome. I had four contractors in to assess the situation and it was clear that Neverwet was the most comprehensive, experienced and knowledgeable. They were able to explain the details of my situation and offer flexible options. I chose the most comprehensive approach which was more costly but provided the most secure solution for the long term. The company described in detail what they would do, namely dig a trench on both the interior and exterior of the building, and install a sump pump. The workers were amazingly conscientious and courteous. They were clearly experienced and worked well together as a unit. The managers followed up on details as they said they would. I am very pleased to recommend Neverwet Basements.
Description of Work: Thorough waterproofing of basement which had been leaking over a long period of time before it was noticed - when we actually had a small flood of water in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Carol P.
12/2015
4.0
basement waterproofing
  + -1 more
Did not hire them. More than we wanted to pay.
Description of Work: Sales Pitch

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$16,000

Cindy R.
04/2015
5.0
basement waterproofing, foundation repair
  + 0 more
Everything Neverwet did was straight forward and well done. The issues with our basement and what need to be done to fix them was clearly explained without pressure during the sales process. The project (during a very cold January) began when scheduled. The process of installing perforated pipe along the perimeter of ones basement is a dirty messy job. I have an extensive wood shop and Neverwet took the upmost in precautions to keep my shop, laundry room and the rest of the basement as clean as possible. When they left all was cleaned up and everything put back in place. As they promised, they came back this spring and cleaned up outside as well. I would recommend them to anyone with a less than dry basement.
Description of Work: Installed perforated pipe and sumps inside my basement and treated the exterior foundation with plastic and tar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

David M.
02/2015
5.0
basement waterproofing
  + -1 more
They were very efficient and surprisingly neat especially considering the difficulty of the job. We are very pleased.
Description of Work: I have had a chronically damp, smelly basement since we moved into our newer home (2007 build). We wanted to finish it but we're fearful of the dampness and potential mold problems. Neverwet came in and completely resolved not only the pre-existing issues but left me feeling very confident that the basement will remain dry in the future. The odors are gone. I am presently finishing the basement with little worry of future water issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Darren K.
01/2015
5.0
basement waterproofing
  + -1 more
After my initial consultation with Neil the owner I was very relaxed that I didn't get the hard sell that other local basement waterproofing companies had tried. Neil assured me that though it was a relatively new company he had been in basement waterproofing for many years. What also impressed me was that he came with his crew and actually performed work himself. The crew were respectful, polite and extremely hard working. The information he gave me about the system was very interesting and informative. and offered different solutions to my problems. I have a stone foundation with mold and dampness problems, unsightly wet walls and musty odors. He talked about how to clean the air and cover the walls with a plastic that would stop the mold from coming back. The whole job took 4 days and included a complete exterior solution with a tar barrier and plastic. The grading looked good and they put back the shrubs and plants they took out. My wife was very impressed that they cleaned up everyday and told her what they were doing each day and what they were going to do the following day. I now have a dry basement which is smells so much better and has no water. The pumps work great and the air filter has made a great impact throughout the house. I would recommend this company for their professionalism expertize and the pride they put into their work. This was a huge plus working with a small company that went out of their way to accommodate all we were looking for with a waterproofing company. The price was thousands less than other quotes I had received and I was not pushed into making a same day decision to get discounts. Thank you Never Wet. I will refer you to anyone who has a problem basement
Description of Work: Basement waterproofing inside and outside and air filtration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

    Contact information

    1227 Ridgeway Ave Suite L, Rochester, NY 14615

    http://www.neverwetbasements.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Basement Waterproofing,
    Foundation Repair,
    Glass Block,
    Drain Pipe Installation,
    Pressure Washing,
    Mulch and Topsoil,
    Interior Painting,
    Wallpaper

    FAQ

    Neverwet Basement Waterproofing is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Neverwet Basement Waterproofing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Neverwet Basement Waterproofing offers free project estimates.
    No, Neverwet Basement Waterproofing does not offer eco-friendly accreditations.
    No, Neverwet Basement Waterproofing does not offer a senior discount.
    No, Neverwet Basement Waterproofing does not offer emergency services.
    No, Neverwet Basement Waterproofing does not offer warranties.
    Neverwet Basement Waterproofing offers the following services: Interior & Exterior Basement Waterproofing. Air Ventilation. Foundation Repair. Interior & Exterior Drainage. Crawlspaces. Wall Coverings. Wall Stabilization. Glass Block Windows. Pressure Washing. Interior Painting. Egress windows

    Contact information

    1227 Ridgeway Ave Suite L, Rochester, NY 14615

    http://www.neverwetbasements.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM