Neverwet Basement Waterproofing

Called 4 months ago to get a job done (which they attempted to scam me into more than I needed), refused to give me a date to get the work done, I cancelled due to getting the run around and now refuses to refund the $1900 deposit despite them not holding up their end of the contract. literal 'legal' thieves

Excellent! Hardworking experienced crew. The crew explained what was to be done each day, and showed me the progress of each task, and this was a major project. The men were very polite and respectful -- total professionals.

Thank you to everyone at Neverwet Basements that was involved in the waterproofing of my basement. They were hardworking, polite and they always had a smile on their face, no matter how hard the work was. They jackhammered the inside perimeter of the basement and carried out buckets of concrete while still taking care to keep my house as clean as possible. They removed the mold. My basement is now clean, odor free, dry and comfortable and the work came with a lifetime warranty. Special thanks to Kevin and Joel for keeping me well informed throughout the process and thanks to everyone involved for going above and beyond. I highly recommend Neverwet Basements. If you need your basement waterproofed, this is the company to hire!

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This is a superior company to work with. Extremely professional, honest, and friendly to work with. Neverwet came recommended to me by a friend last year when my basement was literally under water. Neil the owner came out himself to do the estimate in hours of notice from my friend that I desperately needed help with the situation in my basement as soon as possible. Neil saw the condition my basement was in and re-arranged his crew to work additional hours outside of the normal work day to get the work done that was required to keep my basement from further flooding. My basement was literally a swimming pool. I've never seen this kind of work being done to jackhammer cement and literally carry hundreds of buckets of cement from the basement to outdoors while still taking every step to keep my house as clean as possible even thought the work was the messiest type of work I've ever seen anyone have to do. When they were finished with the job, they cleaned up after themselves and left my basement in a condition I had never seen it in before. The walls were cleaned of the mold and nice white sheets of mold preventive plastic was put up, the cement floor looked brand new where they had to dig the holes to put all new tiles beneath the floor. It was absolutely the best work I had ever seen completed in such a short time. They did a fantastic job and I never had a water issue again, and their work comes with lifetime warranty. My basement was dry and odor free. 1 year later I sold this home and bought another to which I knew going in I was going to have water issues in the basement. The previous owners had another company come in and do work in the basement, however it was clear that what they did was not working as there was water on the floor and the wall blocks were soaked with water. I knew I was voiding the warranty which came with the home from the other company, however I knew I was making a better decision by having Neverwet come in and do the work. Again Neil and his team did an exemplary job again in a very short time frame as I had a move date already booked. Neil helped with other issues which I had which went above and beyond the job he was hired to do. He and his team take great pride in their work and in doing what ever is necessary to make the customer happy and stress free while the work is being done. Now I have a basement in my new home that I don't feel is like a dungeon. It's clean, dry, and odor free. I've now used Neverwet twice in the last two years and I would highly without any hesitation recommend this company to everyone. I wish that every company I've had to interface with over the years had the same integrity and professionalism that Neil and his team bring to the table when getting a job done. It would make the life of a consumer much easier when trying to get work done correctly, on time, and worry free. Hire Neverwet, you will not regret it!!!

Hardest-working, pleasantest crew you will ever see. Very responsive, eager to please the customer. By its nature this is a dirty, disruptive job, but the guys were actually a pleasure to have around.

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I am extremely pleased with the work and the outcome. I had four contractors in to assess the situation and it was clear that Neverwet was the most comprehensive, experienced and knowledgeable. They were able to explain the details of my situation and offer flexible options. I chose the most comprehensive approach which was more costly but provided the most secure solution for the long term. The company described in detail what they would do, namely dig a trench on both the interior and exterior of the building, and install a sump pump. The workers were amazingly conscientious and courteous. They were clearly experienced and worked well together as a unit. The managers followed up on details as they said they would. I am very pleased to recommend Neverwet Basements.

Did not hire them. More than we wanted to pay.

Everything Neverwet did was straight forward and well done. The issues with our basement and what need to be done to fix them was clearly explained without pressure during the sales process. The project (during a very cold January) began when scheduled. The process of installing perforated pipe along the perimeter of ones basement is a dirty messy job. I have an extensive wood shop and Neverwet took the upmost in precautions to keep my shop, laundry room and the rest of the basement as clean as possible. When they left all was cleaned up and everything put back in place. As they promised, they came back this spring and cleaned up outside as well. I would recommend them to anyone with a less than dry basement.

They were very efficient and surprisingly neat especially considering the difficulty of the job. We are very pleased.

After my initial consultation with Neil the owner I was very relaxed that I didn't get the hard sell that other local basement waterproofing companies had tried. Neil assured me that though it was a relatively new company he had been in basement waterproofing for many years. What also impressed me was that he came with his crew and actually performed work himself. The crew were respectful, polite and extremely hard working. The information he gave me about the system was very interesting and informative. and offered different solutions to my problems. I have a stone foundation with mold and dampness problems, unsightly wet walls and musty odors. He talked about how to clean the air and cover the walls with a plastic that would stop the mold from coming back. The whole job took 4 days and included a complete exterior solution with a tar barrier and plastic. The grading looked good and they put back the shrubs and plants they took out. My wife was very impressed that they cleaned up everyday and told her what they were doing each day and what they were going to do the following day. I now have a dry basement which is smells so much better and has no water. The pumps work great and the air filter has made a great impact throughout the house. I would recommend this company for their professionalism expertize and the pride they put into their work. This was a huge plus working with a small company that went out of their way to accommodate all we were looking for with a waterproofing company. The price was thousands less than other quotes I had received and I was not pushed into making a same day decision to get discounts. Thank you Never Wet. I will refer you to anyone who has a problem basement