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Lumber Liquidators

Hardwood Flooring Sales and Installation

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.8
value
3.7
professionalism
4.3
responsiveness
4.8
punctuality
4.3
Showing 1-2 of 2 reviews

Thomasina F.
11/2014
1.0
hardwood floor
  + -1 more
I started looking for hardwood flooring at the end of October. They led me to believe that it would be done before Thanksgiving as long as I got my order in right away. I went to them and told them I was ready to put in an order. They held me up for three days before taking my order because their online machines were down. I feel like they could have taken my order by hand at least. After I placed my order I was then told that I was too late and it couldn't be installed before Thanksgiving. I asked before placing my order if they have their own installation people and was led to believe they do. Once my order was placed I found out they don't have their own installation people and I was going to have to hire someone that they told me to call. I feel like I was put on the back burner and they weren't truthful. I felt like I was getting ripped off and they were playing games with me.
Description of Work: I wanted to buy engineered hardwood from them and have it installed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0


jason M.
05/2014
4.0
hardwood floor
  + -1 more
They did a good job and were in and out quickly. We had no complaints with the service.
Description of Work: They installed hardwood flooring in our dining room and living room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    130 Buell Rd., Rochester, NY 14624

    www.lumberliquidators.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation

    FAQ

    Lumber Liquidators is currently rated 3.5 overall out of 5.
    No, Lumber Liquidators does not offer free project estimates.
    No, Lumber Liquidators does not offer eco-friendly accreditations.
    No, Lumber Liquidators does not offer a senior discount.
    No, Lumber Liquidators does not offer emergency services.
    No, Lumber Liquidators does not offer warranties.

    Contact information

    130 Buell Rd., Rochester, NY 14624

    www.lumberliquidators.com