Loyalty Heating & Cooling

4.7(
284
)

heating & cooling contractor

About us

LOYALTY HEATING & COOLING. Servicing all Residential/Commercial makes and models for over 25 years! We Service and Install a large variety of equipment. Including: Furnaces, Boilers, Hot Water Heaters, Air Conditioning Units, Heat Pumps, Sump Pumps, Humidifiers, Media Air Cleaners, UV-Lights, Duct Cleaning and Sanitizing. We also Service Vented Gas Fireplaces, Vent-Free Gas Fireplaces, Gas Logs, Last but not least you can also contact us to Service your Stand-By Generator! Please contact us for all of your home comfort needs! "We'll Treat You Like Royalty" (585)202-7238

Business highlights

28 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.7284 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
1%
2
1%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Write a review
Showing 201-225 of 284 reviews
allen t.
03/2013
N/A
Very pleased with the service. Would recommend this to others.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gianna F.
03/2013
N/A
Fast and quality service!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$285
Lisa G.
02/2013
N/A
He responded immediately to my computer search and came the following day. He arrived on time. He was very personal and knowledgeable. He did a great job.
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Jerry G.
02/2013
N/A
Lou was prompt in responding to my request for advice and completed the job in short order.
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$889
Terry M.
01/2013
N/A
Lou was thorough in his analysis of the problem with my fireplace. He worked through all the possibilities until he isolated the problem and recommended a solution. I have engaged him to come back and service my furnace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tamala B.
01/2013
N/A
Wonderfully informative about our issue and a pleasure doing business with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$188
Leroy B.
01/2013
N/A
Worked quickly, did a good job at a reasonable price
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$837
Chis B.
01/2013
N/A
Lou was quick in connecting with me on hearing of my heating issue. Additionally he was able to visit and resolve my issue within 12 hours!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
anita d.
01/2013
N/A
excellent
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
judy t.
12/2012
N/A
Lou was great! Arrived well with in the time he told me he was going to be here as well as called to let me know he was on his way. Very friendly and over all great experience
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
A.I. B.
12/2012
N/A
Lou's systemic approach uncovered a problem during maintenance that had been creating uncomfortable conditions during the winters. Very satisfied customer!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kris M.
12/2012
N/A
Quick response. Friendly, professional service
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$302
valerie g.
12/2012
N/A
great job neat and clean
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marcy S.
11/2012
N/A
Lou was very professional and took the time to explain what he was doing to fix my problems.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike L.
11/2012
N/A
Was able to get my furnace working immediately. Very knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$179
ROBERT P C.
11/2012
N/A
Next day service was prompt and excellent.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
rudy deier d.
11/2012
N/A
knowledgeable and competent servivce.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven G.
11/2012
N/A
Submitted an online request Sunday morning and received a follow up call from Loyalty Heating and Cooling immediately. Set up an appointment for the next day with no problems. Very timely and responsive.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$314
Doris A.
11/2012
N/A
Responded quickly. I have had several heating companies come every winter with bandaid fixes. Loyalty went right to the root of the problem. I should not have to call for service again. They were professional and customer focused.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jean M.
10/2012
N/A
I would highly recomend this company. They came fast were very helpful to me and explained anything I didn't understand.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Meyer R.
10/2012
N/A
Excellent service and very fairly priced. Repaired the problem in one visit. Overall, very happy,
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

403 Lowden Point Road, Rochester, NY 14612

http://loyaltyhvac.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Loyalty Heating & Cooling accepts the following forms of payment: CreditCard
No, Loyalty Heating & Cooling does not offer free project estimates.
No, Loyalty Heating & Cooling does not offer eco-friendly accreditations.
No, Loyalty Heating & Cooling does not offer a senior discount.
Yes, Loyalty Heating & Cooling offers emergency services.
Yes, Loyalty Heating & Cooling offers warranties.

Contact information

403 Lowden Point Road, Rochester, NY 14612

http://loyaltyhvac.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed