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LAWN DOCTOR

Lawn Fertilization & Treatment, Snow Removal, Lawn and Yard Work,

About us

Give yourself the lawn of your dreams with a hand from your local lawn service experts. For nearly 50 years, Lawn Doctor's experts have been helping homeowners achieve greener, healthier grass. By using superior materials, relying on exclusive equipment, and customizing one-of-a-kind lawn service plans for every client, we give your grass exactly what it needs to thrive. The result? A lush, thick lawn that you and your family will fall in love with. If you're not 100% satisfied, we'll make it right. It's that simple. Lawn Doctor has been servicing the Rochester Area since 1990 and recently changed management. Lawn Doctor is a National Company that is Locally Owned & Operated. We grew up here and know the area AND have the benefit of being part of a National company. We are committed to customer satisfaction, valued pricing and GREEN lawns!

Business highlights

35 years of trusted experience

Services we offer

GRANULAR FERTILIZATION/TREE & SHRUB CARE/POWER SEEDING/INSECT & WEED CONTROL/AERATION.

Services we don't offer

Lawn Mowing/Lanscaping

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
18%
3
9%
2
0%
1
27%


Rating CategoryRating out of 5
quality
4.0
value
3.9
professionalism
3.8
responsiveness
4.3
punctuality
4.2
Showing 1-11 of 11 reviews

Robert V.
10/2019
1.0
lawn treatment, snow removal
  + 0 more
As seniors 70yr old we have used Lawn Doctor through its current owner A and previous owner K for many years of annual lawn treatments and plowing. Last winter the lawn was torn up by plowing which has been normal but the repair as part of the contract was to throw seed on top of the sod clumps that were still on rop of the lawn from plowing and call it a day. A 5 year old would have done better. When I called the office to get it repaired sect was surprised because it was A the owners work. After not hearing back or having anyone come out I called A not in a good mood and he reponded that he had other things to be doing, I said i would take care of it myself. He continued to do our Lawn Treatments for the year (prepaid) but refused to send us a renewal for plowing. But lacking the courage to tell us when our neighbors recieved their contracts and we did not we found he did not renew us per the office because of the "hullabaloo" last year. He took his revenge that he had been harboring since last year by leaving us without plow service this upcoming winter. I took my revenge by cancelling upcoming aeration and overseeding work and future lawn treatments worth 2 x plowing and posting this review. Loss of thousands in future business and reputation to Lawn Doctor name. As Seniors having a snow plowing service was essential but to not have the courage to tell us shows what kind of person he is!
Description of Work: Lawn Treatment and Snow Plowing both Annaul Contracts

Rating CategoryRating out of 5
professionalism
1.0


John T.
02/2016
1.0
lawn service, lawn treatment
  + 0 more
The first couple treatments went well. A treatment in October was cancelled but Lawn Doctor decided to do the treatment anyway in November without my permission. Lawn ended up being burned and had other companies claim it was due to a bad application. They would not waive the charge even though the services were not requested.
Description of Work: Fertilize and treat weeds in lawn.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Michael S.
01/2016
5.0
lawn treatment
  + -1 more
unknown
Description of Work: Lawn fertilization to include aeration and overseeing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from LAWN DOCTOR
Thank you Mr. [Member Name Removed]. We look forward to servicing your property this spring. If you ever have any questions or concerns please don't hesitate to call Adam or myself at 338 1520 Thank you, Kristin

Raymond R.
10/2012
1.0
lawn treatment
  + -1 more
Had 2 kinds of weeds throughout the summer and made mention to the worker doing the application several. Obviously, the request was not carried out because one of the weed types spread throughout both the front and rear areas. After I finally, called the office, the owner said he would come out the next day but did not show up until a week later. He then left a note saying I had "creeping Charlie" weeds. He said it was difficult to control even though they did nothing throughout the entire summer. Also said it can't be treated because the productt to control it quickly was not approved by N.Y.S. The most offensive comment was that the weeds were only on the edges. This is totally untrue because the problem was easily noticeable throughout the front, side, and back of the entire lawn. Will obviously never use this company again as I am now in a position where I must take care of this unattended problem myself.
Description of Work: Contracted for annual lawn care for feeding and weed control. Weeds were supposed to be part of the annual service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$215

Response from LAWN DOCTOR
Mr [member name removed], Our business has changed ownership/management since you last had service with us. We understand that there were many mistakes (customer service, products, etc) made with the past regime and we are working diligently to correct these. If the past owner correctly identified the weeds as 'creeping charlie' aka 'ground ivy' that we definitely have a product that can help control it. We welcome your call anytime at 585 338 1520. Kristin, Office Manager

Ann S.
05/2012
5.0
lawn treatment
  + -1 more
I am very pleased with them. They are very reliable and courteous. I would recommend them to anyone.
Description of Work: I buy the yearly package. They come about 5-6 times during the spring, summer, fall, and winter if you buy the annual package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Response from LAWN DOCTOR
Mrs. Seppa, Thank you very much for taking time out to give our company a positive review. As always- call with questions or concerns at anytime. 338 1520 Kristin

EDWIN L C.
11/2006
5.0
lawn treatment
  + -1 more
Straightforward. Only problem: They went to work without letting us know they were here.
Description of Work: Applied fertilizer and weed killer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

08/2006
4.0
lawn treatment
  + -1 more
I think overall, Lawn Doctor did a good job. If you see a problem they will come back to take care of it. They are a great company that I will continue to use.
Description of Work: Lawn Doctor fertilizes and does bug control for our lawn. This is done on an annual basis.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

ANGIE H.
07/2006
5.0
lawn treatment
  + -1 more
We switched to Lawn Doctor this year because our other lawn service got too costly. Lawn Doctor gives better service at a lower cost. We like that they notify us when they are here, which the previous service did not do. Lawn Doctor does excellent work.
Description of Work: Lawn Doctor fertilizes and sprays our lawn five times each season. We also get one grub treatment. We pay $420 a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

MATTHEW F.
07/2006
3.0
lawn treatment
  + -1 more
Lawn Doctor does a good job most of the time. I am usually satisfied with the work. If I notice something wrong, I can call, and they come back out and redo the job. They are good about coming right back out if I have a problem or question.
Description of Work: Lawn Doctor sprays fertilizer and weed killer on my lawn. I have about half an acre of land.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

07/2006
5.0
pest control, lawn treatment
  + 0 more
I have been using Lawn Doctor for the past 2 years. I have a year contract with them. They are a very knowledgeable company. Also very professional.
Description of Work: Lawn Doctor sprays for a variety of different things. Weed killing is also included.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

07/2006
4.0
lawn treatment
  + -1 more
Lawn Doctor is very professional and did good work. I am more than satisfied with the outcome of my lawn. I would recommend them to others.
Description of Work: Lawn Doctor does my fertilization and takes care of my weeds. This is done twice a year.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$230

    Contact information

    PO Box 25093, Rochester, NY 14625

    www.lawndoctor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Fertilization & Treatment,
    Snow Removal,
    Lawn and Yard Work,
    Pest Control,
    Tree Service

    FAQ

    LAWN DOCTOR is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    LAWN DOCTOR accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, LAWN DOCTOR offers free project estimates.
    Yes, LAWN DOCTOR offers eco-friendly accreditations.
    No, LAWN DOCTOR does not offer a senior discount.
    No, LAWN DOCTOR does not offer emergency services.
    No, LAWN DOCTOR does not offer warranties.
    LAWN DOCTOR offers the following services: GRANULAR FERTILIZATION/TREE & SHRUB CARE/POWER SEEDING/INSECT & WEED CONTROL/AERATION.
    Lawn Mowing/Lanscaping

    Contact information

    PO Box 25093, Rochester, NY 14625

    www.lawndoctor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed