Hidden Pet Fence of NY, Inc. provides innovative pet training techniques, knowledge of the industry, and high quality equipment. Call Hidden Pet Fence of NY, Inc. today for a no-hassle consultation. Continuing education on proper training techniques and technology demands. Give us a call.
Pavel did a wonderful job repairing our broken connection on our fence. He was prompt and efficient. Our dogs are now safe! Thank you for the great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Hector V.
12/2022
5.0
Pet Training and installation went very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
COREY D.
12/2021
5.0
Rebecca was on time and very thorough. Great experience. Very pleased with finished product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill E.
11/2021
4.5
Our dog, a 5 mo. old very rambunctious puppy, stays well away from the line. Thy did a great job. Only one minor flaw, The wire machine gauged a short groove in the driveway where they started up the machine.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$2,300
warren k.
10/2021
0.5
Bad product. Bad installation and bad service. Our dog was contained by an Invisible Fence brand system for 6 years without an issue. Then, we moved and switched to this brand, which was a BIG mistake. Our dog is afraid to leave the house now. The system was installed incorrectly and our dog was shocked a few times in the beginning while we followed the training instructions. It has been 5 weeks now, and she is still afraid to go into our yard. We spent over $2,000 for a system that does not perform. Very disappointed.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Kristina D.
10/2021
5.0
After doing a ton of research, I called Hidden Pet Fence to come out and take a look at my property. I scheduled Rob to come out within three weeks to tackle the job. He was prompt, informative, and finished the entire job in just a few hours. He took additional time to work with each of my dogs (and me), separately, to acclimate them to the new â fence.â Within days, both my dogs picked it up and have been having a blast, expending a ton of energy in their newly found â freedom.â I canâ t thank Rob and Hidden Pet Fence enough for giving us peace of mind with this pet fence solution!! They have earned us as life-long customers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Brian S.
09/2021
5.0
Jordan was awesome. Very friendly, professional and efficient. We highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
$1,011
Diana H.
09/2021
5.0
Jordan installed our fence and was extremely professional and answered all our questions. He was compassionate and friendly as he trained our puppy and we were very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve S.
07/2021
5.0
Jordan and Tyson were professional and helpful. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eileen M.
06/2021
5.0
Rob was a rock star installing my fence in 96 degree heat and was great with my Siberian Husky and my German Shepherd. Rob was very polite and professional, made sure I understood everything and asked if I had any questions. Great overall experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,100
Frederick R.
06/2021
5.0
Install Electronic Pet Fence Definitely a 5 star for Rob our installer of Hidden Pet Fence! . Rob answered all our concerns and trained our dog as soon as he finished. They will comeback to make sure our dog is fully trained and safe. Well worth the investment! Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
James K.
06/2021
5.0
Jordan and Tyson were early for my appointment and very professional. They completed the job quick and Jordan was great with our dog. I felt confident in their invisible fence after all my questions were answered. These guys were really fun and personable to work with. I would highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gabrielle D.
06/2021
5.0
Rob/Tyson were on time, very professional got the job done quick and worked great with our two dogs. They left me feeling extremely confident in their invisible fence and with all questions answered. These guys were really fun and personable to work with. I would highly recommend this company!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,600
Lynn A.
06/2021
5.0
Rob was very efficient and the repair was done in no time. Glad it's fixed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michelle M.
05/2021
5.0
Rob was courteous and friendly. made the repair in no time. the company was excellent and got me right in for an appointment unlike the "other " company that put me out 2.5 months! I would recommend this company to anyone looking for a new fence or repairs to their existing one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Debbie S.
05/2021
5.0
Definitely a 5 star for Rob our installer of Hidden Pet Fence! On recommendation of our Vet I gave them a call. Charlotte came to our home a few days later and was so knowledgeable. Followed up with a thank you note and 2 weeks later our fence was installed. Rob answered all our concerns and trained our dog as soon as he finished. They will comeback to make sure our dog is fully trained and safe. Well worth the investment! Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,999
Rudy F.
04/2021
5.0
Hidden Pet Fence came to our home quickly for an invisible pet fence repair when the original installer couldn't come for more than 3 months. Jordan was the technician that responded and he finished the repair quickly, professionally and very politely. We were very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$160
Clayton T.
04/2021
5.0
I was looking for someone to install a invisible fence for my 2 little dogs. Ralph called me and we made a deal. Rob and Jordan came down to install this to my Home here in Nunda, NY. They both were great and very good at communicating to me about this product... I would HIGHLY recommended Hidden Pet Fence of Rochester NY. Call Ralph he will take care of you!!! Hopefully you will get Rob and Jordan to come and install it. Thank you all for helping me out!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Ryan C.
04/2021
5.0
The Hidden Pet Fence team was fantastic! Jordan and Rebecca were very professional and worked great with my dog. They had the whole underground fence installed and running within a couple hours. I would definitely recommend them for anyone looking for a great dog containment solution!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Erin W.
04/2021
5.0
Jordan was on time and efficient with our fence install. His training was thorough and informative. He answered all our questions. Our dog is loving having space to roam and not needing the chain!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Matt F.
03/2021
5.0
Great product and service. Jordan was efficient and professional. I wouldn't hesitate referring there services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marsha S.
01/2021
5.0
Jordan installed our pet fence and he was great. He is professional, knowledgeable, patient! I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kristin S.
10/2020
5.0
Have had a great experience with Hidden Pet Fence right from the beginning when getting a quote and booking the appointment. Jordan installed our hidden pet fence and he did an excellent job explaining the process and did great with the first training with our dog. Our dog was very nervous and Jordan was very patient. He answered all my questions and walked me through on what to expect with training. Would definitely recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Byron L.
03/2020
5.0
Owner Ralph Rizzo is down to earth and a true professional. The installer, Nick was right on time, plowed through snow and ice with his machines, completed the initial training in just a few hours. Nick was knowledgeable and patient with all my questions. I highly recommend Hidden Pet Fence of NY, Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Josh P.
02/2020
5.0
nick s worked through the snow to get my fence installed and was very professional!