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Global Exterminating

Pest Control, Animal Removal

About us

Established in 1993. We service residential and commercial accounts in all aspects of pest control. We specialize in K-9 bed bug detection and treatments at a fair and reasonable price. We also service unwanted visitors such as bees, ants, roaches, mice and rats, fleas, and all other insect control. Our price value is true pricing. We have a 98% customer retention rate. That speaks volumes for our quality services, professionalism, and reliability.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Pest Control - K-9 Dog Detection, Bed Bugs, Cockroaches, Bees, Wasps, Ground Bees, Carpenter Bees, Honey Bees, Spiders, Ants, Carpenter Ants, Flies, Rodents, Stink Bugs, Centipedes, Silverfish, Millipedes, & Pill Bugs.

Services we don't offer

Animal Control.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
12%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 124 reviews

Larry N.
11/2018
5.0
pest control
  + -1 more
excellent work. Thorough
Description of Work: hornets invasion

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Bonnie S.
10/2017
5.0
pest control
  + -1 more
Great. Wasp barrier did its job.
Description of Work: wasp barrier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
10/2017
5.0
pest control
  + -1 more
It went great!
Description of Work: Outdoor bee treatment with very active nests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve M.
09/2017
5.0
pest control
  + -1 more
Worked perfectly
Description of Work: Bee elimination in foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Edwin A.
09/2017
5.0
pest control
  + -1 more
I was satisfied.
Description of Work: They sprayed a yellow jacket nest underground beneath a shrub. Within 24 hours, the nest was gone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118.8

Randy J.
08/2017
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

George J.
08/2017
5.0
pest control
  + -1 more
Excellent results.
Description of Work: Ant inspection and extermination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Luis R.
07/2017
5.0
pest control
  + -1 more
Problems with the ants solved.
Description of Work: Sprayed around the border of house against ants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREGG C.
02/2017
5.0
pest control
  + -1 more
Great! Highly recommended!
Description of Work: Stinkbugs needed to go

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stuart S.
07/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tara L.
07/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Shelia S.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Beth F.
01/2015
3.0
pest control
  + -1 more
It worked out "medium well". They were very good when we wanted to reschedule. However, I had alerted them to a significant bee issue we were having. It was coming from one bush and after they applied their services, my husband got stung several more times because there was a nest in the bush that had not been addressed. We did not give them the chance to correct the problem; we just took care of it ourselves. I feel uncomfortable saying anything about them because we did not call them to give them a chance to correct the problem but I was just frustrated because we have alerted them ahead of time. There was no additional charge. I would not use them again.
Description of Work: I made a Big Deal purchase with Global Exterminating.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0


Response from Global Exterminating
We are very sorry you feel that way. You did not tell us that you had a problem in your bushes or we would have addressed that problem. You told us that you had a bees nest on the front left side of your garage in which we took down besides treating your entire home. There was no mention of a bees nest in your bushes. You did not inform us at all. You did not call us. You purchased a one time Big Deal Bee Proofing of your home. We serviced your request and thoroughly treated your home with excellent quality as our other customers. You gave us an overall C rating in which we cannot understand why, a D rating for quality in which 99.9% of our customers would disagree with you, a C rating for responsiveness in which we were at your home on time, and a C rating for Professionalism in which we are always professional. You are the 1st negative customer we had in over 20 years. We carry an average of A rating from our other customers. This is a highly unusual comment. You have your opinion, but we highly disagree and so do the rest of customers.

Howard K.
10/2014
5.0
pest control
  + -1 more
Service was prompt and effective. Arrived as scheduled the next morning and quickly removed the active nest, including another smaller nest under the gutter on the same side of the house. We decided to have the periphery of the house sprayed for ants, as we have had periodic seasonal infestations. For no extra charge they also applied pesticide in areas of the garage where we noticed an accumulation of dead insects. The entire service was fast and thorough. We discussed other potential pest problems, but were advised to hold off for now and see whether the problem returned before acting. We were impressed by the knowledge and professionalism of Global and thought we paid a fair price for the expert service.
Description of Work: We noticed a large, active hornet's nest above our front entrance. Since we were concerned about friends or family getting stung we wanted immediate action on removal and prevention. We never used a pest control before, so we selected on the basis of Angie's List reviews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jason W.
09/2014
4.0
pest control, animal removal
  + 0 more
They did take care of the mice problem as we have not seen or heard any mice since they came out.
Description of Work: They came and put out mouse traps. They were going to come back and check the traps and put out new traps but they never came back.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$179

Response from Global Exterminating
We are sorry you misunderstood our Fall Treatment times for Mice. We treat our fall mice in the fall when the weather cools down. It is now cooled down and within the next two weeks we will be servicing our fall mice customers. We probably have done your fall treatment already. We are sorry you do not feel you would hire us again. We hope you will change your mind because of the misunderstanding. Thank You. Global

Richard D.
08/2014
5.0
pest control
  + -1 more
Global Exterminating was extremely responsive, and completed the job the same day service was requested. This was especially wonderful as the bee hive was directly above where children play. We would not hesitate to use Tom and his crew again!
Description of Work: Sprayed and removed a large hive of bees in backyard pine tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOYCE P.
08/2014
5.0
pest control
  + -1 more
Tom came to the house and determined what the noise was in the ceiling. After 2 visits, the ants were gone. We found Tom who came out to the house and Diane in the office to be both professional and friendly. We're so relieved to finally have this problem taken care of by such a great company.
Description of Work: He got rid of ants in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

David D.
05/2014
5.0
pest control
  + -1 more
Tom sprays our house for ants and bees every year. This year we had ants reappear just before a brokers open while we listed our home for sale. Tom came over after diner and took care of the problem within an hour of the call. This was at no additional charge! Amazing knowledge of his craft. The ants seemed to attack a bag of potatoes in the pantry, Tom's response: Hmmmm....normally they don't go for carbs before August" There was a look of shock..... Huh, who knows this stuff? Tom does! He also knows what products to use around pets.
Description of Work: Tom does an amazing job! Extremely knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Sue S.
05/2014
5.0
pest control
  + -1 more
There was a question of possible bed bugs in a rental apartment in a house with three apartments. Another exterminatory, from this list, was contacted and I was told that the entire house needed to be treated with a follow-up treatment at a cost of $1500. No one in the house had been bitten except for maybe one person at one tine. I chose to get a second opinion from this company and was very grateful to find out that there were no bugs in the entire house including on the bedding etc discarded just in case. This saved me from exposing everyone to unnecessary toxins, took a huge load off my mind and not the least saved me $1500. Hopefully the other company was just mistaken. I know that this company was professional enough not to recommend unnecessary, expensive and potentially toxic treatment. Even though I did not need their services and hope not to need an exterminator in the future, I would highly recommend this company.
Description of Work: Evaluate rental property for possible bed bugs

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Joan Z.
02/2014
5.0
pest control
  + -1 more
They came promptly and put bait traps inside and outside the house. We haven't seen any mice since. Global called after a couple weeks to check in and make sure the mice were gone. Everyone we dealt with was super nice and professional.
Description of Work: Global Exterminating helped us with a mouse problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Denise A.
01/2014
5.0
pest control
  + -1 more
Building did not have any. Also his employee set bait traps for mice. It seems to have worked. Provider was professional, friendly and knowledgeable. I am not sure about price because he hasn't billed me yet.
Description of Work: Owner came out and inspected for roaches.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria Kreitzberg -.
12/2013
5.0
pest control
  + -1 more
Well, I found mice poop in my basement rec room, plus much larger black "balls" which could only have been left by a much larger animal. I was afraid to even go down in the basement to do laundry since I was afraid to run into some larger animals. I called them and told them my problem and was treated very professionally over the phone. They sent someone that same day and told me to keep calm, since whatever it was down in the basement, they'd take care of it quickly and thoroughly. They came, inspected and took care of the "mice" issue. Then, when I asked what larger animal left the other poop, they said they were curled up, dead potato bugs, not droppings. Whew! We all had a good laugh, the mice are now gone, and I would highly recommend them to anyone looking to get rid of pesky mice. They were great.
Description of Work: They eliminated some unwanted mice guests and inspected for other critters who was leaving behind "presents" for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christopher P.
11/2013
5.0
pest control
  + -1 more
Any time I have had any trouble with pests (mice, fleas, bugs), or thought I might, He responded quickly and ttook care of any issue I had He is knowledgeable and passionate about his work. He always took care of my pests and never over charged me. In June I thought I had another pest issue. He spoke to me over the phone and determined I did not any a problem. I believe any other company would have come to my home, charged me and come to the same conclusion Global /Exterminating did, over the phone! If you want the job done right call Global Exterminating.
Description of Work: He has taken care of mice and fleas. Thankfully never to be seen in my home again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

lois V.
05/2012
5.0
pest control
  + -1 more
I have stopped using them, but I did use them for two or three years. They were friendly, and I thought their prices were fair. I thought they were pretty thorough in looking into the areas where traps should be put. They were friendly and knowledgeable. They did an array of different things from bees to mice to any kind of critter that could be causing trouble. They are honest and have good character. They were responsive, punctual, and professional.
Description of Work: They provided termite control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

08/2006
5.0
pest control
  + -1 more
We're really happy with Global Pest Control. They do a great job exterminating the bees. If we ever have a problem, they come out right away to take care of it. We'll likely be renewing our contract next year.
Description of Work: We hire Global Pest Control on a yearly basis to come out and spray for bees. They spray from May through October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

56 Strawberry Hill Rd, Rochester, NY 14623

http://globalexterminatingrochester.com/

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Global Exterminating is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Global Exterminating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Global Exterminating does not offer free project estimates.
Yes, Global Exterminating offers eco-friendly accreditations.
Yes, Global Exterminating offers a 10% senior discount.
Yes, Global Exterminating offers emergency services.
Yes, Global Exterminating offers warranties.
Global Exterminating offers the following services: Pest Control - K-9 Dog Detection, Bed Bugs, Cockroaches, Bees, Wasps, Ground Bees, Carpenter Bees, Honey Bees, Spiders, Ants, Carpenter Ants, Flies, Rodents, Stink Bugs, Centipedes, Silverfish, Millipedes, & Pill Bugs.
Animal Control.

Contact information

56 Strawberry Hill Rd, Rochester, NY 14623

http://globalexterminatingrochester.com/

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM