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Global Exterminating

Pest Control, Animal Removal

About us

Established in 1993. We service residential and commercial accounts in all aspects of pest control. We specialize in K-9 bed bug detection and treatments at a fair and reasonable price. We also service unwanted visitors such as bees, ants, roaches, mice and rats, fleas, and all other insect control. Our price value is true pricing. We have a 98% customer retention rate. That speaks volumes for our quality services, professionalism, and reliability.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Pest Control - K-9 Dog Detection, Bed Bugs, Cockroaches, Bees, Wasps, Ground Bees, Carpenter Bees, Honey Bees, Spiders, Ants, Carpenter Ants, Flies, Rodents, Stink Bugs, Centipedes, Silverfish, Millipedes, & Pill Bugs.

Services we don't offer

Animal Control.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
12%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 124 reviews

Raymond H.
06/2017
5.0
pest control
  + -1 more
Very pleased with customer service and results.
Description of Work: Seasonal exterminating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Derek B.
05/2017
5.0
pest control
  + -1 more
Punctual, courteous, and professional. Explained what needed to be done, did it quickly, and have been seeing positive results since.
Description of Work: Carpenter ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward T.
05/2017
5.0
pest control
  + -1 more
Each day we found dead ants and it followed every day and it looks like it was effective
Description of Work: black ants were coming into bedroom and he said it would take two weeks to be effective.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$113.4

Aspen A.
01/2017
4.0
pest control
  + -1 more
My experience was pretty good. They came out to our house a total of twice. Both times, very professional and friendly. The first time, they did a treatment, but then the problem worsened. So, I had to call back and let them that since they did a treatment the problem worsened. So, then they came back out and did another treatment and then the problem resolved. So, I would not give them perfect, because it would have been ideal for them to do a full treatment the first time, but they did fix the problem afterwards. My recommendation would be to send a specialist for the particular problem they are addressing, for the particular pest that they are addressing. I would send the specialist on the first visit, rather on the second visit. I think we got a non-specialist on the first visit, then the problem got worse, then they sent the specialist on the second visit. I'd probably use them again. I'd think about it. I'd probably shop around.
Description of Work: Treatment for wasps, which were getting into our house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Global Exterminating
Hi [Member Name Removed]. According to our records, we treated your home for Bees on the exterior of your home for Bee prevention as a seasonal service (which is guaranteed until November 1, 2016). We also treated a Bees nest on the outside of your home free of charge, and also treated the inside of your basement for Bees at no charge. We also gave you a 20% Angie's List discount. The Bees in your basement took a while to die off because of the area the Bees were in and that could not be reachable. We came a second time for your basement Bees. We found many dead Bees and treated again for you free of charge. We are sorry you may be thinking of using another company for your exterminating needs. We hope you will change your mind. Also, our Exterminators are specialist in all fields. That is why they are professionally licensed. We do not have any non-specialist exterminators. Thank you. Global Exterminating

Omari M.
11/2016
5.0
pest control
  + -1 more
These guys are true professionals! Honestly its hard to find good people these days and these folks are it. All the way from the woman that picks up the phones and does follow up to the team of exterminators they are first class all around. They complete 3 sprayings for me and even brought in a k9 to verify all of the bugs were gone. They then certified the rental bug free. On top of all that these are just honest people. Guys thank you for the excellent service
Description of Work: Bed bug removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Raymond H.
10/2016
5.0
pest control
  + -1 more
Great.....big help, here on time, very reasonable $$$ Thank you.
Description of Work: Spider exterminating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua S.
08/2016
5.0
pest control
  + -1 more
It went great. They came within 2 days and did the job perfectly for what I considered a very reasonable price. Would highly recommend.
Description of Work: Bees/Wasps Nest Removal - we had several wasp nests around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Aimee J.
08/2016
5.0
pest control
  + -1 more
It worked out good. I have used them for many years and I am happy with them.
Description of Work: Pest Control/Exterminating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony N.
04/2016
4.0
pest control
  + -1 more
We were required to have the windows closed for the spraying. Unfortunately the bees came back in about 2 months but the company stood behind their guarantee and sprayed the whole home again for free.
Description of Work: Sprayed around the house for bees.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kaitlin D.
03/2016
4.0
animal removal, pest control
  + 0 more
I had no idea this would cost me over $200. I guess its a lesson learned for me, but otherwise I appreciate the work that they completed. The company was responsive and highly effective. He was at the house for 15 minutes setting traps and sprayed for ants. I have no complaints other than the cost.
Description of Work: Set a few mice traps and sprayed for ants.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$205

Response from Global Exterminating
Hi [Member Name Removed]. We are sorry you are dissatisfied with our price for Mice and Ants. We are very competitive with other exterminating companies and most of the time we are lower. We treated all the baseboards inside your home for Ants. We placed Mice bait inside and also outside. It takes longer than 15 minutes just to treat the inside of your home, let alone place Mice bait in your basement and also outside bait. The price is very fair compared to other exterminating companies. We gave you a discount off the inside Ant treatment besides. We hope you can change your mind and keep us for your exterminating needs. Thank you. Global

Phyllis R.
02/2016
4.0
pest control
  + -1 more
I talked to somebody about it once and interestingly, I don't know if Angie's List got in touch with them after I talked to somebody. They had sent me a bill and I called and said my understanding was that what they had done so far came under the 165 dollars that I had already paid. About a month later, after I called, I got a response to my phone call and they said the bill was a mistake and they didn't know why I had got a bill. So I've not had mice this winter and for that I'm very thankful but I think I should get in touch with them and ask when I need to have the boxes of poison checked again. When they came out last time, they put out much bigger boxes and yet the first time, there were little bitty things and evidently other animals were getting into them and dragged them around. One disappeared all together and the one that was there was dragged under the porch and I could see the bait out on the ground. So I don't know why they didn't put big ones out in the first place. When I called them, they said oh yes, other animals get into them. If they knew that, why did they put out those little bitty things that didn't have any kind of anchor to hold them in place? I think they came out fairly soon after I signed up for them. They sent me a bill that wasn't appropriate, other people might have just paid it not realizing that they didn't owe it, I don't think that was a good thing to do and also to take a month to call me back after I'd got the bill and questioned it. The fact that there haven't been mice in the house really means a lot. I thought that was a lot of money but maybe that's what it costs. I think they came soon after I paid for it.
Description of Work: They did a mice treatment.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$165

Response from Global Exterminating
Hi [Member Name Removed]. Thank you for your review. On 9/16/15 we placed outside bait boxes at your home. On 10/8/15 - (3 weeks later) - we refilled the boxes. On 11/11/15 we refilled again and replaced bait station. You had a lot of Mice. We're glad your mice are gone. Its because of our service. We left enough bait outside to take care of the situation. We are sorry for the billing mix up. Usually we do not have any problems in billing but a little typo can change the whole situation. We always have quality service. If we didn't we would not have won the Angie's List Super Service Award 2 years in a row. As for responsiveness, we came and serviced your home in a timely manor every month according to checking out Mice bait and refills. We thank you for selecting Global. If you have any other needs, we will be happy to service you again. Global

Henry A.
09/2015
5.0
pest control
  + -1 more
Global Exterminating was very professional, prompt and efficient. We were having a problem with ants and bees getting into the house. After the first application the exterminator said to call if we were still having a problem after 10 days. We saw no more bees but the ants were more tenacious so we called back. The next day the exterminator made another application and we haven't had any ants since.
Description of Work: Sprayed for pests (specifically ants and bees)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

John C.
09/2015
5.0
pest control
  + -1 more
Went great They were easy to deal with, punctual, and did a great job. When some bees returned in late August, they graciously returned and repeated the treatment at no charge. Yoy can't ask for more than that!!
Description of Work: Spray entire outside of house and deck to eliminate a bee infestation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Corinne E.
07/2015
4.0
pest control
  + -1 more
I was inside the house during the proceedure. I was almost sprayed when I opened the front door. When I commented my surprise that they were spraying, the service man wondered how I thought they did it. I did not know the process so it would be nice to have a review before they began. I thought the job would be more "hands on" closer to the source rather than dousing the whole house and everything else around. Thus I really couldn't tell if the soffets were infiltrated. So far no wasps.
Description of Work: sprayed house to prevent wasps from nesting in the soffets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Global Exterminating
Hi [Removed member name]. Thank you for your review. You must be new to a Bee treatment for your home. This is the procedure that all exterminators, that I know, do in regards to Bee Proofing of one's home. I am sorry that you did not realize how the Bee treatments are to be performed. That will be an area in the future for us to make sure our customers know how the procedures are done. I thank you for your response to hiring us again. We were punctual and professional as always. If you have any nest that form on your home, please do not hesitate to call us. As in the agreement that you purchased, there will be no charge to you for us to come back and treat a Bees nest that may form on your home after the first initial treatment. Thank you again. Global

Julie A. C.
06/2015
5.0
pest control
  + -1 more
We noticed a huge bees' nest on the side of our front porch on Sunday. I called Global on Monday late afternoon, and they arrived at our house on Tuesday morning. They sprayed the nest, the house, deck and shed. He noticed a problem with ants and sprayed for them while he was there (at no extra charge).
Description of Work: Sprayed for bees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bruce L.
06/2015
5.0
pest control
  + -1 more
They arrived as planned and left a door tag to let us know they had been here.
Description of Work: Wasp proofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

carroll L.
06/2015
4.0
pest control
  + -1 more
Competent Service It was a good service. They showed up on time. Very responsive service with phone calls returned promptly. They did extra spray on wood shed area without asking for extra money.
Description of Work: Sprayed exterior of house Sprayed exterior of garage Sprayed wood shed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jacqueline S.
06/2015
5.0
pest control
  + -1 more
So far, so good, they sprayed and I will wait to see if they return
Description of Work: They sprayed for bees. They will be back if I have any problems until Nov. 1, 2015.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jan K.
06/2015
5.0
pest control
  + -1 more
Seemed to go well. Will have to see how it works out this summer.
Description of Work: Sprayed exterior of house for bee nests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stephen D.
05/2015
4.0
pest control
  + -1 more
Job got completely soon after purchasing the deal on Angie's List. There was some miscommunication with the service date/day, as I was expecting them to come the week after but they came the same week. Luckily my windows were closed and furniture stored so they could perform the spraying service. I called to better understand what happened and the customer rep was courteous and explained they had a brand new computer scheduling system that must have caused the mix up. Other than that I believe I got a good value for the service.
Description of Work: Bee spray to house, deck and shed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Peter L.
02/2015
5.0
pest control
  + -1 more
This was my first and only time using the company, but I'd definitely use it again if necessary. The price was reasonable, they responded within a day of my call, and they successfully resolved the issue.
Description of Work: We hired them to remove a nest of wasps or yellow jackets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol R.
02/2015
5.0
pest control
  + -1 more
This was our only time using the company, but everything went well. The price seemed reasonable, the gentleman responded quickly to our call, and he successfully eliminated the bees.
Description of Work: We hired him to treat a bee's nest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian F.
02/2015
4.0
pest control
  + -1 more
Everything turned out well. They respond quickly when we call, they remind us when a treatment is coming due, and they are happy to come back if there are any problems after a treatment.
Description of Work: We hired them to get rid of some bees.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Beverly B.
02/2015
5.0
pest control
  + -1 more
I've only used them a couple of times, but everything went well on both occasions. They responded quickly when I called, and the treatment eliminated the ants. In fact, I have recommended their services to others.
Description of Work: They treated my house for pests. Specifically, they treated the exterior of the house for ants.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Bruce P.
02/2015
5.0
animal removal, pest control
  + 0 more
We were hearing things. Faint chewing in the walls. Louder scampering in the ceiling. We wanted professional help in dealing with the critters. Mike from Global Exterminating came to our house on the same day I called. He inspected the house, provided suggestions on how to proceed, and offered to do the work himself or let me follow the prescribed steps and keep them informed if I needed more help. I liked that he offered recommendations on what to do and the choice of doing it myself or have them do it. I chose the DIY path and so far so good. Mike was easy to deal with and I will definitely contact Global Exterminating in the future if needed.
Description of Work: Consulted on rodent problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Contact information

56 Strawberry Hill Rd, Rochester, NY 14623

http://globalexterminatingrochester.com/

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Global Exterminating is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Global Exterminating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Global Exterminating does not offer free project estimates.
Yes, Global Exterminating offers eco-friendly accreditations.
Yes, Global Exterminating offers a 10% senior discount.
Yes, Global Exterminating offers emergency services.
Yes, Global Exterminating offers warranties.
Global Exterminating offers the following services: Pest Control - K-9 Dog Detection, Bed Bugs, Cockroaches, Bees, Wasps, Ground Bees, Carpenter Bees, Honey Bees, Spiders, Ants, Carpenter Ants, Flies, Rodents, Stink Bugs, Centipedes, Silverfish, Millipedes, & Pill Bugs.
Animal Control.

Contact information

56 Strawberry Hill Rd, Rochester, NY 14623

http://globalexterminatingrochester.com/

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM