Geek Squad - Best Buy

TV Sales, Appliance Sales and Installation, Stereo and Home Theater Systems,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Repair - Appliances, TVs, Refrigerators, Washers, Dryers, Ranges, Dishwashers, & Microwaves.

Amenities

Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.8
value
3.5
professionalism
4.0
responsiveness
3.8
punctuality
4.0
Showing 1-4 of 4 reviews

Edward S.
11/2015
5.0
home theater design, tv repair, tv sales
  + 1 more
He was very friendly, knowledgeable and in the know how. Answered all our questions and demonstrated how to operate the tv and the various settings.
Description of Work: Hooked up tv to wall mount and set up the tv to wi-fi, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$303

Neal W.
05/2015
5.0
home theater design
  + -1 more
The 1st trip went extremely well. Old components pulled out; new components installed. New turntable installation more detailed than first thought...expertly performed. All system components tested successfully and balanced. In fact, everything went so well and sounded so good, the I purchased wall mounted surround speakers and had them installed and integrated into whole system. Now, I enjoy both my music library (on various formats), and was truly surprised with the TV now having 5.1 surround sound. I very pleased with the investment I made, and get considerably more enjoyment from the entire system. Installation isn't just about hooking things together; it's about quality of equipment, installation practices, quality of materials used (wire), and configuration.
Description of Work: Installation of a 7.2 audio receiver, turntable, and speakers on the 1st trip. On a subsequent trip, installed in-wall wiring and mounted two wall speakers, making the installation a 7.1 audio system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marianne A.
03/2011
1.0
appliance sales, tv sales
  + 0 more
i was told that all settingup and programming was all set to go-then i found out that everything is extra $$. and try to get money back=easier ti get blood from a stone. mention refund and the run around starts all in all a very bad experience
Description of Work: this store #1400 has the worst service I have ever experienced! once they sell you the tv, you're on you own. I was told that the geek squad would set it up and program the tv.found out later that theat is extra- whcih the sales person never mentioned-also can't get your money back if you cancel anything very bad attitudes, worse service- my advice is don't buy anything there.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Marsha D.
10/2008
5.0
appliance sales
  + -1 more
Overall, pretty well. The delivery people were wonderful. The sales staff was helpful. We got a great financing deal. The only problem was we had to wait two weeks for delivery because they don't come out our way very often. But it was worth the wait for the great deals and the good service. The delivery people took great care when setting up the appliances.
Description of Work: We bought a new refrigerator and gas stove and had them delivered.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    2833 W Ridge Rd #18, Rochester, NY 14626

    www.geeksquad.com/repair

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Sales,
    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    TV Repair,
    Computer Sales,
    Computer Repair,
    Camcorder Repair,
    Vacuum Cleaners,
    Heating and Air Conditioning,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Repair - Appliances, TVs, Refrigerators, Washers, Dryers, Ranges, Dishwashers, & Microwaves.

    Contact information

    2833 W Ridge Rd #18, Rochester, NY 14626

    www.geeksquad.com/repair

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day