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Gatti Plumbing Inc.

Plumbing, Drain Cleaning, Water Heaters,

About us

Gatti Plumbing is a family owned and operated business, established in 1977 by Paul Gatti. At Gatti Plumbing we are committed to providing the best possible plumbing products, prices, and service. Our professional, experienced technicians provide same day service (with a courtesy call before we arrive) and upfront pricing…all supported by our award-winning customer service! With memberships in respected associations and multiple awards to prove that commitment, you can rest easy knowing that we will take care of all of your plumbing needs!

Business highlights

48 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Backflow Services, Bathroom Plumbing, Drain Cleaning Services, Emergency Plumbing, Faucet Installation & Repair, Thaw Frozen Pipes, Garbage Disposal Installation & Repair, Gas Line Services, Hydro Jetting, Kitchen Plumbing, Plumbing Inspection, Septic Tank Services, Sewer Cleaning & Repair, Sump Pump Installation & Repair, Tankless Water Heater Installation & Repair, Toilet Installation & Repair, Trenchless Sewer Repair, Water Heater Installation & Repair, Water Leak Detection, Water Lines

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.8188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 176-188 of 188 reviews

Chris L.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Am not sure of the date of service, but it was at least a year abot

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesse T.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a leak from tub upstairs, seeping through ceiling downstairs. Thought it was likely from pipes under tub. Made an emergency service call. Plumber was very quick to come by. Fixed the problem by diagnosing that the shower handle was leaking behind the wall. Fixed for $30 part cost and $90 labor. Very nice and would absolutely recommend in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

William L.
07/2014
5.0
handyman service, plumbing
  + 0 more
unknown
Description of Work: Utility Sink Install

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen S.
02/2014
4.0
plumbing
  + -1 more
.
Description of Work: They replaced leaking basement sink with new one and consulted on other plumbing issues we faced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lillian Z.
10/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: The guy analyzed the clogged problem with me patiently. He gave me two choices up front. I am satisfied with his honesty. The equipment(snake) is heavy. But he handled it quite well and the problem was solved. The water does not back up since. I must say that the job is well done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt B.
01/2013
5.0
plumbing
  + -1 more
Great, ver helpful
Description of Work: Back flow test
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Bethany P.
01/2013
5.0
plumbing
  + -1 more
See above comment.
Description of Work: Gus cleaned and repaired. Sewage backup in my rental property. He responded very quickly, was very helpful, and was professional and kind. I will definitely use Gatti again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Thomas R.
04/2012
5.0
plumbing
  + -1 more
So far so good.
Description of Work: They replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Tami F.
03/2012
5.0
plumbing
  + -1 more
It was excellent
Description of Work: Had issues with low pressure is upstairs bathroom and leak in pipe under sink. The service guy was excellent took his time and really found out what the problem was so that we didn't need to replace all of the pipes which would of been a huge expense. Very clean and professional will definately use them again. We had a water softener that the filter broke down and the carbon from inside the filter went through out the pipes and clogged them so the tech bleed the pipes and we got water pressure again this even affected our toilets which he repaired also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Nathan I.
12/2011
5.0
plumbing
  + -1 more
Great.
Description of Work: My finished basement was under 4 inches of water, the sub pump died. Called Gatti on 3pm on a Friday, they were there by 4:15 with a brand new pump. By 5pm they had it fixed, basement was draining. They had to kneel in 4 inches of water to get this thing installed behind a wall, and did it with a smile. I highly recommend this company. They had professional equipment as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Liz P.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
It works fine
Description of Work: Clogged pipes was cleaned and drain replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kevin C.
09/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: I called Gatti first thing in the morning regarding a backed up upstairs toilet with a leaky wax seal. The lady on the phone was polite and said that she could have someone here between 12:00 and 2:00 pm. She gave me an estimate that was $150 less than another highly rated local plumber, and I accepted. Kyle, the serviceman, phoned at about 1 pm and said he would arrive about a half hour later. He showed up on time, snaked the line and resealed the toilet, and showed me that the inner workings of the toilet were deteriorating so I agreed to have him replace them as well. Even with the extra work, the final price came in at about what the phone estimate was. Kyle was pleasant, tidy and did good work. I would definitely use Gatti plumbing again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William C.
12/2009
5.0
plumbing, drain cleaning
  + 0 more
See above remarks
Description of Work: The plastic coupling that connected the faucet/sprayer to the drain under the sink broke with a resultant disconnection. A replacement connector was required. Unfortinately, the equipment was made in Germany approvimately 12 years ago. The plumber - Jeremy - phoned his Gatti Plumbing affice to dtermine the availability of the part. After the office phoned many plumbing parts providers, they did find the part. Jeremy drove to the provider to obtain the part. He completed the repair promptly and efficently. My wife had her kitchen sink back. In addition to the excellent service that Jeremy rendered, his personality was outstanding. He made us say to ourselves, "At last we have found a plumber/ Gatti Plumbing whom we shall call in the future and recommend to our friends."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178.5

Contact information

441 Elmgrove Rd, Rochester, NY 14606

https://www.gattiplumbing.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Wells and Pumps,
Sewer Cleaning,
Handyman Services,
Natural Gas Lines,
Screen repair,
Septic Systems

FAQ

Gatti Plumbing Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: 7:30 AM - 4:00 PM

Gatti Plumbing Inc. accepts the following forms of payment: Check,CreditCard
No, Gatti Plumbing Inc. does not offer free project estimates.
No, Gatti Plumbing Inc. does not offer eco-friendly accreditations.
Yes, Gatti Plumbing Inc. offers a 10% senior discount.
Yes, Gatti Plumbing Inc. offers emergency services.
No, Gatti Plumbing Inc. does not offer warranties.
Gatti Plumbing Inc. offers the following services: Backflow Services, Bathroom Plumbing, Drain Cleaning Services, Emergency Plumbing, Faucet Installation & Repair, Thaw Frozen Pipes, Garbage Disposal Installation & Repair, Gas Line Services, Hydro Jetting, Kitchen Plumbing, Plumbing Inspection, Septic Tank Services, Sewer Cleaning & Repair, Sump Pump Installation & Repair, Tankless Water Heater Installation & Repair, Toilet Installation & Repair, Trenchless Sewer Repair, Water Heater Installation & Repair, Water Leak Detection, Water Lines

Contact information

441 Elmgrove Rd, Rochester, NY 14606

https://www.gattiplumbing.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
7:30 AM - 4:00 PM