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Exodus Exterminating inc

Pest Control, Home inspection

About us

Our goal at Exodus Exterminating is to fulfill all of your pest management needs. We are an active member of the National Pest Management Association. We service Residential, Commercial, Industrial and Institutional accounts. We also offer nuisance wildlife management services including bird, bat and small animal exclusion.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Carpenter Ant Control, Bed Bugs, Stinging Insects Prevention and Removal, Nuisance Ants, Termites, Mice, Rats, Voles, Moles, Flies, Cockroaches, Fleas, Nuisance Wildlife, Silverfish, Pantry Pests, Centipedes, Millipedes, Spiders, Box Elder Bugs, Home and Business Pest Inspections, Mortgage Pest Inspections

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.745 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 45 reviews

Beth Z.
03/2018
5.0
pest control
  + -1 more
The exterminator discovered a pine tree was brushing up against the side of the house and a bird was on the limb tweeting. However, in the attic, there were bat feces found, but no live bat's. The exterminator told me bat's return in the spring (just like birds).
Description of Work: Check for possible bird in wall/attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy S.
09/2017
5.0
pest control
  + -1 more
It was okay. It wasn't good. It wasn't as expensive as the other two companies that I've used before. It was reasonable.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jeremy B.
02/2017
5.0
pest control
  + -1 more
I liked that they did a thorough job. My interaction with them was very good. The work turned out good. They did a very good job and eliminated the pests so they didn't come back.
Description of Work: They did pest elimination. It was mice extermination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol R.
12/2015
5.0
pest control
  + -1 more
Quick, professional, and did a walk-around the house to make sure there were no more nests. Great service.
Description of Work: Removed hornets from my eaves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Exodus Exterminating inc
Thank you for the rave review! Appreciate you taking the time to tell others your experience.

Henry J Y.
12/2015
5.0
pest control
  + -1 more
It went very well. They put one box in the house and one outside and caught several rodents. So, it went well.
Description of Work: Put out rodent boxes to catch rodents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Exodus Exterminating inc
Thanks for taking the time to review us and share your experience. I will be sure to pass on to the staff.

Janet C.
10/2015
5.0
pest control
  + -1 more
They came back 1 1/2 wk later to exterminate again to make sure the bees were gone...
Description of Work: Exterminated bees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Exodus Exterminating inc
We count on customers' feedback to ensure we are delivering quality services. I am glad you had a positive experience with Exodus and thank you for the review!

Greg D.
08/2015
5.0
pest control
  + -1 more
Around 5 AM on Saturday I heard movement inside my wall in my dining room facing my backyard. I investigated and accidentally pushed a small hole in the wall from which a bunch of yellow jackets emerged. After spending several hours figuring out how to get them to all flock to my kitchen lights so I could get my car keys and go get some raid I succeeded and doused my kitchen lights in raid and watched them all die. Then I I doused the wall where they came in and blocked it off. I then was able to get to my computer and I found Exodus on Angie's list and called them when they opened at 8 am to have them come out and take a look. They said it would a be a minimum of an hour but they would be there no later than 1pm. The guy arrived around 9:30am and I told him what I did and showed him the wall and he killed the remaining wasps around the hole and patched it up with duck tape and then sprayed inside to kill the nest. I then showed him where they were coming in to the house under the siding on my deck and he sprayed under the siding and killed a few more wasps. He then told me I should wait a few weeks to make sure the next is dead but then I should be able to get in there and remove the nest and have the wall repaired. He was professional, answered all my questions and was quick and efficient. Other than a few more wasps I had to kill after he left, I have not seen another wasp anywhere so he gave me the piece of mind I needed to be able to sleep so it was well worth the money. I would recommend them to anyone who needs extermination services and I would definitely use them again if I ever have need of their services.
Description of Work: Killed some wasps inside my house and sprayed next inside my wall from inside and outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259.2

Response from Exodus Exterminating inc
We are happy you found your experience to be positive with a very favorable outcome. We are even more pleased you took the time to write a review as detailed and positive! I will be sure the whole company hears about your experience and will be sure to pass it on the tech you worked with.

Robert H.
02/2015
4.0
pest control
  + -1 more
They got rid of them in one treatment.
Description of Work: They spend an hour working on a hornets nest. They sprayed inside and outside the house. They came out for an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Howard S.
01/2015
5.0
pest control
  + -1 more
Unbeknownst to us, a friend for whom we stored belongings had a roach problem and it became our problem.. Although the number of roaches remained minimal due to home remedies, we couldn't completely eradicate them ourselves. Exodus used a method which didn't cause any disruption of our household at all. They came twice, on time, and answered all our questions in a friendly manner. We haven't had any problem since..
Description of Work: They took care of our roach problem with minimal disruption of our household.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Exodus Exterminating inc
Thanks for taking the time to write such a positive review. I will be sure to commend the rest of the staff for a job well done!

Lauren W.
09/2014
2.0
pest control
  + -1 more
When I hired an exterminator, I had 2 expectations: they would get rid of the mice I had and keep future mice out of the house. Exodus did neither. In my initial conversation with the sales person, I was told that the technician would examine the premises to locate mouse entry points, use an allotment of copper stuffing to fill small voids, make recommendations for other repairs to eliminate entryways, set traps, and set bait stations. I was told that there would be follow-up visits as needed for 90 days. When the technician actually arrived, I showed him where I had caught mice and seen droppings. He set traps and bait stations in places where there had been NO activity and did a cursory inspection of my basement. He said he really couldn't tell where the mice might be getting in, and when I brought up the copper stuffing, he said he didn't do that and that the sales guy "had no idea what he was talking about because he doesn't work in the field." The contract he gave me listed visits over 2 months (not the 90 days I had been told.) Before he left, I realized that the mouse activity had started around the time I had a water line drilled for my new refrigerator. He agreed that could be a source of the problem then left without investigating, leaving me to pull out the fridge and find HUGE piles of mouse droppings. I called the office to express my concerns and was told they would assign a different technician for my follow-ups. The same technician came the next visit. He checked the traps and had caught 1 mouse. This time, he did inspect the foundation outside the house and found one void that he recommended filling. He said the rest of the foundation was solid. As I was filling the hole he showed me and walking around the house, I found no less than 20 holes as big as or bigger than the one he pointed out. The last 2 visits netted 0 additional mice and Exodus was done. (Exodus total mouse count: 1) Since they "finished", I have caught 2 more mice and am continuing to see evidence of mouse activity (i.e. droppings) in my kitchen - not exactly where I want mice crawling around. To sum up, I paid $247 to catch 1 mouse.
Description of Work: Mouse Extermination

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$250

Response from Exodus Exterminating inc
[member name removed], I am concerned with your level of dissatisfaction and the fact that I was unaware of the inconsistencies in the services you received. And, being that I am the "salesman" you spoke with (I am also the owner) I can assure you that I have an idea of what I am talking about. The obvious concern I have is you feel you did not get what you paid for, and I am willing to make it right. I will reach out to you privately to come to a resolution you are happy with. My deepest apologies.

Douglas J.
07/2014
1.0
pest control
  + -1 more
Made an appt for 7/28/2014 for anytime after 2:30. They were a no show, no call to explain. We contacted another provider. The person in the office that we contacted to make the appt was very friendly and professional. Just surprised that no one showed up and no one called to reschedule.
Description of Work: Bee removal

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$240

Response from Exodus Exterminating inc
[member name removed], I personally apologize for the missed appointment. I will find out what happened on our end and get back to you promptly.

Bruce S.
06/2014
5.0
pest control
  + -1 more
This is a really big problem with my home because I live near the lake. I received a flyer in the mail so I gave them a call. They set up the two appointments right away and I called back later to pay by credit card. I didn't have to be home when they went, they just left a note saying that they'd been there to do the spraying. It hasn't been long but I'm sure I already notice a difference. Normally every day when I get home there would be webs across the front door of my house and there havent been any! I would definitely recommend them if you have spider problems.
Description of Work: Sprayed around my house for spiders

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Exodus Exterminating inc
Thank you for taking the time to give us a thumbs up! We work hard to make the customer experience one that will generate positive feedback and referrals...that is the number one way we grow. Let us know how we can help you in the future and the progress of your treatments.

JAMES J.
02/2014
4.0
pest control
  + -1 more
Made little effort to find where mice came in.
Description of Work: Trapped mice ok.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Exodus Exterminating inc
Thanks for taking the time to write a review of our services. I am happy you found the service valuable, but a little concerned that you did not feel the entry issue was not explored sufficiently. I will be working with the technician to find out what the details are in this situation. We strive to give all customers the best service!

Rachel O.
01/2014
5.0
pest control
  + -1 more
The exterminator did a great job of listening, answering questions, inspecting thoroughly & putting our minds at ease.
Description of Work: Checked for bedbugs (inspection). Rented us a night watch monitor. Gave us traps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Exodus Exterminating inc
We are happy that you value our service! Thanks for the feedback!

Linda E.
11/2013
5.0
pest control
  + -1 more
They took care of my constant mouse and cor perter problems. I've been "clean" for 8+ years now. They doa great job. Oh, also in ground bees hives.
Description of Work: I'm on a yearly contract for rodent and insect control because i live in 5 acres f wooded land.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard S.
11/2013
5.0
pest control
  + -1 more
i had them come to help with ants in the house, the technician came by and was very pleasant and took time to inspect all over the foundation. I was VERY pleased with the results and they even called for a follow up to see how things were progressing. I was so happy with the service I signed up for an annual contract to have pest maintenance on my property for the following year. I would HIGHLY recommend them to any one in the future.
Description of Work: Ant removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Exodus Exterminating inc
We appreciate the glowing review! It is nice to hear good feedback from a customer that values our services. I will be sure to pass on to the rest of the team!

Mark S.
10/2013
5.0
pest control
  + -1 more
Carpenter ant behavior was specifically explained (agreed to research). Initial visit included interior & exterior (A scheduled of visits was included). So far, good!
Description of Work: An initial schedule of visits was determined on "service agreement" form. 5 visits scheduled extra 2 services and charged if necessary. Some appointments served both interior & exterior; unless interior was not necessary. No ants!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Exodus Exterminating inc
Glad to hear that our technician explained the process for you and everything is going as planned! We will share the feedback with the whole staff!

Cynthia P.
10/2013
5.0
pest control
  + -1 more
Contacted the company on Sunday and left a message as we did not need service right away. They called me first thing Monday morning and sent out a service technician the same day. The problem has been taken care of and the servie was very professional. I thought the price was fair. I would use this company again.
Description of Work: Spayed for cluster flies and wasps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Exodus Exterminating inc
Thank you for the positive feedback! We are glad to hear you would use us again in the future. We really do strive to meet our customers' expextations.

Alice R.
10/2013
5.0
pest control
  + -1 more
The technician was wonderful. He gave very careful instructions of how to monitor the nest to make sure all the bees were gone & how to fill the hole once the nest was empty. He walked through the entire rest of the house and inspected to make sure the bees had not gotten inside. He also stressed that what we'd paid them covered any return trips, if the bees came back.
Description of Work: We had a yellow jacket nest outside our house - they had found a small hole in the siding and gone in; Exodus got rid of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Exodus Exterminating inc
Thank you for taking the time to review our performance. I am especially happy to hear that the technician took the time to explain your services and what to expect. I will be sure to pass the compliment on to him!

Violet R C.
08/2013
5.0
pest control
  + -1 more
WELL SO FAR ,VISITS ARENT COMPETE,FOR THE PRICE i HAVE SEVERAL FOLLOW UP VISITS.
Description of Work: SET BAIT TRAPS FOR MICE IN ALL AREAS OF THE PROPERTY.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Exodus Exterminating inc
Thank you for the feedback, we hope you found a true value in working with our company. While our prices are not always the least expensive, we feel we are competitive and hope that our customers get the value through prompt, professional, courteous service. Thank you again for taking the time to let us know how we are doing!

Maria P.
08/2013
5.0
pest control
  + -1 more
They were prompt in the estimate and the work. The were very nice and punctual. The price was reasonable.
Description of Work: They did an exterior spray application.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Exodus Exterminating inc
A review we can be proud of. When a customer takes time out of their busy day to tell others of their experience, especially a positive one, we know we are doing our job!

Barbara H.
08/2013
5.0
pest control
  + -1 more
Went great, haven't seen any more since he came.
Description of Work: Sprayed for yellowjackets getting into my house from under the siding/roof

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Exodus Exterminating inc
Your comments are most appreciated. We will take it as a job well done, and we are happy to hear it. Thank you and thank you for your business!

william M.
07/2013
5.0
pest control
  + -1 more
There was a small problem at the start of the service. I was not informed when the service was to be performed. They responded to my e-mail with an apology, and have been grear ever since. Well worth the money so far.
Description of Work: We went with the one year service contract called "pest plus". We have multiple insect problems along with a rodent problem. It's the least expensive way to go given the number of problems we have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Response from Exodus Exterminating inc
Thank you for the feedback. I am glad to hear we resolved the initial stumble in scheduling your services and that you have been satisfied since then. We really appreciate the comments and your business!

Kathleen C.
07/2013
5.0
pest control
  + -1 more
They were good, but there was a misunderstanding with them. I told them if you don’t hear from me by so and so, don’t come out. However, he misunderstood me and came out anyway but, he didn’t charge me anything. They did get back to me and they did get me in touch with someone who could help me.
Description of Work: I called Exodus Exterminating inc. for pest control.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Exodus Exterminating inc
Sorry we misunderstood your instructions. We are always looking to inprove and your comments really help. Glad we were able to help in the end. Thanks again and thank you for your business!

Dave C.
06/2013
5.0
pest control
  + -1 more
Scott was very professional and friendly. He explained what he was doing and what we should do if we saw any ants. Exodus was willing to work with me and provided their service tailored to my needs. I would highly recommend them with any ant problem.
Description of Work: Scott sprayed inside and outside of house as well as placing some advion ant gel in key places inside of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Exodus Exterminating inc
(member name removed), thank you for the positive review. I am glad to hear you were satisfied with Scott's performance and our company overall. I will be sure to pass the postive news on to Scott!
    • 1(current)
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Contact information

440 Stone Road, Rochester, NY 14616

www.exodusexterminating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection

FAQ

Exodus Exterminating inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Exodus Exterminating inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Exodus Exterminating inc offers free project estimates.
Yes, Exodus Exterminating inc offers eco-friendly accreditations.
No, Exodus Exterminating inc does not offer a senior discount.
Yes, Exodus Exterminating inc offers emergency services.
Yes, Exodus Exterminating inc offers warranties.
Exodus Exterminating inc offers the following services: Carpenter Ant Control, Bed Bugs, Stinging Insects Prevention and Removal, Nuisance Ants, Termites, Mice, Rats, Voles, Moles, Flies, Cockroaches, Fleas, Nuisance Wildlife, Silverfish, Pantry Pests, Centipedes, Millipedes, Spiders, Box Elder Bugs, Home and Business Pest Inspections, Mortgage Pest Inspections

Contact information

440 Stone Road, Rochester, NY 14616

www.exodusexterminating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM