Everdry Waterproofing of Upstate New York

Everydry performed unrequested maintenance on my sump pump and because the replacement pump was installed incorrectly it ran my water bill up $2000 from excessive usage. They came and corrected their mistake 8 months later, but refused to reimburse me. We had just had our first child at the time and my wife had to take unpaid time from work. It was the worst time for something like this to happen to us and Everdry made it as hard as they could throughout the entire experience. 6 months of back and forth with them and their insurance company as they tried to get me to go away made it so now I have no choice but to take them to small claims court. Needless to say, DO NOT DO BUSINESS WITH THEM.

From the manager Jim to all the workers. Tryus, Marcus, Tyler and Michael....they were all so professional. Told us step by step what they were going to do. As they worked you could hear them really enjoying their job...to me that is a great reflection on a company that treats them well. They said the job would take them 3 days....and it did! The job is complete, and we are very satisfied how it turned out. They cleaned up and we were very happy with that. I would surely recommend this company. Thank you Everybody! LM Rochester NY

I called Everdry Waterproofing because the sump pump was not shutting off. Adam came out and cleaned up the controls in the sump pump so that it would turn off and on as it should and made sure the back up battery was working. Adam was very courteous. He worked quickly and was happy to explain what had occurred and what he did. He also was very patient in answering my questions and putting my mind at ease in case of future problems.

The service guys did a great job. They went above and beyond cleaning up after the service work. Customer service was very friendly and some of the best Iâ ve dealt with! Thank you.

We were completely happy with Everdryâ s work! The team was timely, hardworking, kept us informed of every step of the process, and sought our feedback often. They offered to work late on a Friday evening to finish, and had to be told by us that it was OK to go home for the weekend!

Great company! Highly recommend!

Everdry originally waterproofed my basement in September 1989 and did an excellent job. In the years since, they have been to my house many times to do remedial work and to replace failed sump pumps. The most recent call I made to them was January 2023 when one of my two sump pumps failed. I called them on a Monday morning and on Tuesday morning Tyler and Mike arrived at the promised time, replaced the failed sump, and were on their way to the next customer in a mere 20 minutes. As always, I received fast, efficient, and reliable service from Everdry and I highly recommend their company for your waterproofing needs.

The crew at EverDry was exceptional, from the initial consultation, the set up and actual project everything was professionally handled. Emily, Aaron, Anthony, Chris and the entire team explained each step of the process, why it was being done and the finished state. I hope to never need this type of service again, but if I do, I WILL BE CALLING EVERDRY!!

The EverDry crew was very good at what they do. The Forman Aaron kept me apprised of every step the weâ re doing every day. The crew cleaned up after every days work and even came back to put up caution tape around the whole in the backyard for the water tank till the inspector was able to come. The Foreman went through all the paperwork and how to test the sump pump. He even said they would come back to help spread dirt to even out the yard. EverDry is a great company and I would use them again.

I have had they service for over 15 years and itâ  s been worth every penny

I have had they service for over 15 years and itâ  s been worth every penny

We had waterproofing completed in the basement and have had yearly inspections done for an agreed price since 2012. In January this year the system needed attention and again Everdry was there to follow up.The process was expedited with a phone call from me, they came and repaired a switch. Everyone we dealt with has been professional and knowledgeable. Thank you.

Everdry waterproofed my basement about three years ago and did an awesome job! Recently I called them the day of a blizzard because my sump pump wouldnâ t stop running.Unable to make a service call because of a travel ban they got me on the schedule for an appointment immediately after the storm. Aaron was professional and explained everything he was doing to repair my sump pump quickly. Another great experience with this company!

Very satisfied with the job, the communication, and the follow up. Been with Everydry a long time.

Josh was extremely knowledgeable and respectful during our walk through. He answered any questions I had and made sure I was aware of everything that would be covered under my service, years of installments, and proactively plugged a couple cracks to ensure the waterproofing. Would recommend - thank you!

Great communications about what & how they are going to fix your water problem. No one has been able to get my basement dry until Everdry! Quality work, great clean up, pleasant crews.

Everdry crew was very professional and respected my personal items in the basement,they covered everything. The work was done on time and the crew arrived early to ensure a timely finish. The project was professional done and the final walk through was very well explained. I am a very satisfied customer and I totally recommend Everdry for your project...

Very responsive. Good work,easy to deal with.

We have had issues with so much water in our basement crocks. The sump pumps could barley keep up. EVERYDRY is quick to help replace a pump if it dies. Customer service is top notch! They stay in touch and make sure weâ re taken care of. I highly recommend them to waterproof your basement before you get in a spot like we did. Itâ s been 15 years and they still keep us protected

recently had maintenance done on the sump pump. they responded the very next day and replaced pump float,Great customer service.

They provide a transferrable lifetime guarantee that many companies do not offer.

This company is very reliable and the warranty is great! I would recommend to friends and family if they are in need.

I think Adam did a very nice job. He was friendly and courteous and every is working great!

We had Everdry Waterproofing done to our basement in the 1990's, and anytime we have any type of problem over the years, they have been great in doing an excellent job in repairing the problem.

Timely and professional