Everdry Waterproofing of Upstate New York

Very professional and knowledgeable!

Quick response & problem resolved easily. Great customer service. Never had an issue, they always got back to me right away.

I can very highly recommend EverDry Waterproofing. I had mine done Feb 2019 and everything has been great. I do keep up with the annual service contract. I recently called to have some regrading done and they came out promptly and no charge. Customer Service was very courteous and helpful. It was a pleasure to see the same foreman from the original job come back for the service. I was able to show him our finished basement and we are very confident that everything remains dry. Great experience!

EverDry was great to work with! Tyler and his team explained everything each step of the way. After the initial work was done, two issues came up that could not have been foreseen. Manager came out both times to evaluate what needed to be done and the work was completed quickly and effectively.

Tavaris was punctual, and courteous. first time issue with returning water in basement the entire everdry team was very helpful in getting the problem taken care of very quickly... highly recommend ... A. Herring

Adam arrived on time, quickly diagnosed the problem, made the repair and was gone in under 45 minutes. He explained clearly the issue and was patient as he listened to my concerns and answered them.

We have a service plan with Everdry. We had an issue with the sump pump. They came out quickly to do the repair. We are very happy with the service we received.

quality customer service

They always do a great job! On time and clean up everything before they leave.

The tech walked through all the step on fixing the problem, he was very knowledgeable. Everything was fine and it worked out real good.

I hired Everdry to waterproof my basement six years ago and have been thankful ever since. They did a great job then and continue to provide timely, courteous and professional service for all routine follow-up maintenance as needed.

Prompt response and quality work

They are always there for me and respond quickly when I am in need of service. Adam was great and quick.

Out standing employees and service

Great group of employees

The technician Adam was perfect. He worked very hard and is good as what he does. The other technicians did a great job as well and did what they were supposed to do with no complaints.

Company is very prompt and courteous. They came and fixed the problem within 24 hours! Everyone is very nice as well.

Did a good job

I was very pleased with the service, he was here when he said he would be, took care of the problem and was very polite and courteous.

We had to replace the sub pump and backup battery. Tavaris, was a very pleasant person to do the work for us and I hope he gets a raise. He is a very cool person and he can come here anytime to do the work for us.

Everdry waterproofing came to fix my sump pump the computer was acting up. Tavaris came to give me a new top and he was very polite and friendly. Helped me install and make sure the computer was connected to my phone app. I would highly recommend his service to anyone.

Everydry performed unrequested maintenance on my sump pump and because the replacement pump was installed incorrectly it ran my water bill up $2000 from excessive usage. They came and corrected their mistake 8 months later, but refused to reimburse me. We had just had our first child at the time and my wife had to take unpaid time from work. It was the worst time for something like this to happen to us and Everdry made it as hard as they could throughout the entire experience. 6 months of back and forth with them and their insurance company as they tried to get me to go away made it so now I have no choice but to take them to small claims court. Needless to say, DO NOT DO BUSINESS WITH THEM.

From the manager Jim to all the workers. Tryus, Marcus, Tyler and Michael....they were all so professional. Told us step by step what they were going to do. As they worked you could hear them really enjoying their job...to me that is a great reflection on a company that treats them well. They said the job would take them 3 days....and it did! The job is complete, and we are very satisfied how it turned out. They cleaned up and we were very happy with that. I would surely recommend this company. Thank you Everybody! LM Rochester NY

I called Everdry Waterproofing because the sump pump was not shutting off. Adam came out and cleaned up the controls in the sump pump so that it would turn off and on as it should and made sure the back up battery was working. Adam was very courteous. He worked quickly and was happy to explain what had occurred and what he did. He also was very patient in answering my questions and putting my mind at ease in case of future problems.

The service guys did a great job. They went above and beyond cleaning up after the service work. Customer service was very friendly and some of the best Iâ ve dealt with! Thank you.