Everdry Waterproofing of Upstate New York

The customer service is top notch. The sales representative was polite and knowledgeable. The crew were respectful of my property and very polite. Absolutely recommending them to all of my family and friends.

Iâ m very pleased with Everdry and their work. The crew worked very hard and did a beautiful job.

Great work ethic! The technicians are always very polite and kind as well.

Even though it s a simple problem and solution, I was treated with respect and not talked down to by Tavaris. That goes a long way with me. Emily is always very cheerful and pleasant to talk to. They really go the extra mile for their customers.

Fred and his crew were great. They were very prompt, showed up when they said they would, and made every effort to keep our living space clean while doing the work. They kept me up to date regularly on where the project was at and what to expect next. They were more than happy to let me be nosey when I came down to check out the work and they explained whatever stage they were at when I did. We were very happy with the speed with which they performed the work as well. The service was a little higher in cost than what we were hoping to pay, but for the peace of mind we have now that the work is done it was a sacrifice we were willing to make that was further justified by the excellent work the crew did. Highlights for me were the speed with which they worked and the Incredible job they did cleaning up when they were done. I think our basement was cleaner after they left than it was before they started working!

THIS COMPANY IS GREAT TO WORK WITH. WE JUST HAD A SEVICE CALL WITH Tavaris TO REPLACE THE SUB PUMP AND HE ADVISED THAT HE WOULD GET US ON A SERVICE PLAN TO HAVE THEM COME OUT AND FLUSH OUR SYSTEM SO THIS DIDN'T HAPPEN AGAIN.

Work was professional every question was was explained the supervisor and crew were great to deal with. Good job on cleanup happy with the work done

They do fast and efficient work, customer service is always good!

Very pleased with work and the effort those technicians put in. Everyone is very kind and works hard!

Company stands by their work and does an amazing job! The warranty is a great thing to have as well for future problems.

Technicians are always super nice and polite. Work is always to my satisfaction.

Timely efficient great follow through and maintenance plan is well worth it.

We purchased a house in 2019 that came with the warranty on their waterproof system. The check valve and pump stopped working called EverDry and they came out the next day. Tavaris was very understanding and listened to what we had going on and fixed it fast. We cant thank them enough!

Excellent service department. Professional and competent inspectors.

Workmanship was fine and the customer service has been good. Any time I have had a concern and asked to have someone come to check it they have come within a couple of days.

The repairman was very courteous and respectrul

Great workers and staff.

My comment applies only to the maintenance work done recently. I had unfavorable reviews of the original work done over 30 years ago when it was (I believe) under different management. The recent work corrected a wet corner. The workers were professional and really hard workers. They broke up a bunch of concrete, fixed the wall, took out all the debris, and re-poured the concrete. A few foot traffic marks and a bit of concrete splash in the driveway, but nothing to complain about. When completed they explained the repairs. It was refreshing to see such a work ethic from these young men.

Zach and Lamar was amazing !!! Came an hour early, prep the area, made the fix, cleaned up and was completed with the job quickly. Amazing work and great customer service !

Tyler came by to take care of an issue with the sump pump. Great job, speedy and polite. No issues.

Travis & his crew did a great job very hard workers cleaned up everything also very knowledgeable

They were fast and efficient

Everdry was recommended to us by another couple. We had an emergency that came up at the beginning of Covid. We were so worried about the water in our basement, and the walls that began to crack. The people that work for Everdry were professional, friendly, knowledgable, and prompt. They were very good about all of the Covid protocols. They all worked so hard. It was very cold outside and the work they had to do was quite physical. Not once did we hear a complaint. They cleaned up after themselves and kept a cheerful demeaner the entire time. It's now three years later and our basement is still dry. Our walls are no longer cracking, and the musty smell is gone forever. For a small fee, they come faithfully each year to inspect our home and to answer any questions we have. I don't usually write reviews, but I really want people to know who they can call when they need help...EVERDRY!

Our sump pump started making a funny noise around 11:00pm on Friday night. Went to have a look and saw steam or "smoke" rising out of the crock pot, unplugged it. Phoned EverDry on Saturday morning, and they sent someone out on Monday. The technician, a very pleasant fellow named Tavaris, arrived exactly when he was expected, and like all Wizards identified and fixed the problem in less than an hour. Turned out it was a faulty Float Switch, replaced free of charge due to EverDry's Excellent warranty coverage.

This is the 2nd home that we used Everdry. Having the warranty helped in selling the first property. Their quick response to a pump issue was very helpful. Their communication throughout the our job was great and the clean-up after was good.