Everdry Waterproofing of Upstate New York

I had my basement waterproofed by Everdry a few years ago and have been happy with the work. They continue to provide service for sump pump repairs and replacement free of charge. Most recently, my technician, Jerry, was at my house to replace the float for my sump pump. He was respectful and completed the work quickly and without making a mess. Very happy I chose Everdry!

Josh was a very nice and polite guy. Itâ s always great when he comes to the house. Everyone from the company has been pleasant everytime we call.

They were very courteous and helpful. Adam explained everything he was going to do and showed me pictures. I had some bottles in the basement and I asked him to take them off the shelf because I didnâ t want the rattling to fall and break, and he took them off for me. Everything look very clean and put away. Also, I use a cane, and Adam saw that the mailman was at my house and didnâ t want me to have to walk down to get it. He went and got it and brought it to me which I really appreciated.

They were great to work with, on time, professional, and very friendly. The issue was resolved in one visit.

We were overall very pleased with the work that Gerry, Adam and Weldon did on our property. They were on time, professional, and left our property in great shape. We would definitely recommend this company!

From the office staff to the tech, Josh ,who responded to our problem with sump pump, every thing was handled with courtesy and professionalism. Josh not only fixed our problem but also took the time to inspect and explain how best care for the equipment which had been installed to help with our water issues in basement.

Office staff are friendly and courteous. I had a return phone call within three hours where I was able to speak with a knowledgeable and professional field technician. I was able to send a picture of the broken piece and a video of what it was doing directly to the field technician. The technician knew immediately what was wrong and scheduled me for service. On the day of service the field technician was on time, very courteous and very professional. The repair was completed in the field technician departed. Within 24 hours I had a follow up call to make sure that I was happy with my service and to make sure that the work was done to my satisfaction.I would highly recommend this service to anyone who may be seeking it.

Josh came to fix our pump the same day we called for service. He was very professional and was able to get our pump running correctly in a short amount of time. We have been very happy with Everdry and their service department.

Everydry was hired to waterproof our basement on Conesus Lake. We were more than satisfied with the crews expertise solving our water issue. They were friendly, professional and they addressed all our questions and concerns. They also cleaned the work area beautifully upon completion. We would highly recommend this company to family and friends. Like Comment Share

Josh did a great job coming out to repair our sump pump and providing education to extend the life of the device. He also did a walk trough for other areas of potential concern and addressed current products.

Thank you Everdry for a good job on my basement. Malcolm, Juan, Ron and Chris were great to work with, felt very comfortable asking questions and showing them things I was unsure of. Now the basement is so much dryer and warmer, can enjoy the space now instead of avoiding it. Would recommend them to anyone for your basement work. Thanks again!! Thank you also to Josh who came out to check sump pump and set up the 24/7 app with me. He was very nice and polite. So glad I went with them for my basement.

Whenever I have called Everdry for any situation, they are prompt and come right out to fix the issue. Their repairmen are friendly and knowledgeable and get the job done quickly. I highly recommend them.

Everdry stands behind their work.

Josh is the bomb ! Great knowledge and service . I hope your appreciated

Whatever the best is, Miguel and Adam are it. They did a really good job on the work they had to do, and explained everything to me.

Their marketing is aggressive but they do a great job.

The folks at Everdry are incredibly nice and very professional. The initial inspection went great, and the installation afterwards was done in no time! Would absolutely recommend.

Miguel and Adam came on October 7 to reseal the outside wall under our deck. It was done years ago and needed to be redone. The work was difficult because they needed to crawl underneath the deck, but they did what needed to be done. The wall was neatly covered and stones were carefully laid. They set up a backup pump and were careful to do a good job. Miguel explained to me how to set up the “Purple Pump Spy” and was patient and genuinely concerned that I understand how it worked. He did not rush me as I tried to understand the main pump and backup and I even touched underneath the pump. I very much appreciated the care and understanding.

Josh does a great job with iron flushes to keep my basement dry. On time, professional, friendly . Cleans up after finished.

When we purchased our home, we were pleasantly surprised to find a great waterproofing system installed in our basement by a previous owner. We maintained the service agreement renewable warranty, which could be a lifesaver financially speaking. Just this week, we had Josh from Everdry Waterproofing service our system for an annoying noise we were hearing from one of our sump pump. When we called, the assistant (Emily) was courteous and promptly scheduled the service visit. Josh not only came on time but also gave us a courtesy call letting us know he was on his way which we truly appreciated. He was wearing his work uniform with the company name & logo and his own name clearly visible which it's always reassuring. Josh was personable, professional, and highly efficient. He quickly identified the cause of the noise we were experiencing and resolved it. He proceeded to explain the source of the problem and what he had just done while he showed it to us in the process. No one had ever explained to us the waterproofing system we "inherited" with the new home so he patiently and kindly explained to us how our waterproofing system works, its efficiency, and even some of the mechanics of it in a clear and simple manner as not everyone is so mechanically inclined. ;) He never came across as condescending or impatient. We felt more comfortable and "educated" about the value of our Everdry waterproofing system and the services the company provides after Josh's visit. He definitely took his time to answer all our questions about our system and its warranty coverage, and at no point, he appeared to be rushing; he even reminded us to schedule the normal maintenance once per year. We felt valued as customers and homeowners not only by Josh's attentive demeanor and undeniable professionalism but also by the company and its staff when we reached out to them. Overall, it was a pleasant experience dealing with Everdry Waterproofing and we highly recommend them to anyone. BLB

Everdry was very accommodating by being very flexible with the appointment time The technician was courteous,, efficient, and was able to solve the issue quickly. I appreciate the excellent service.

Very pleased with Everdry. Our foreman was Richard and he was very proactive about letting us know what they did each day. I was particularly happy about how they would create a plastic barrier every day to prevent the dust from coming into the house, but they would take it down at the end of the day and clean up so we didn't feel like we were living under construction. Now that the work is over, the basement feels a lot drier and you can definitely smell the difference.

They postponed the job for a week and left my basement exposed. I?ll let you know if they do a good job next week

I have had Everdry ever since I bought my house and the technician Josh who always comes out is very knowledgeable and polite and always willing to answer any questions I have.

I've only had it for a week but I can already notice a difference no more musty basement smell and it looks great the new sub pump works like a charm .