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Empire Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Family own & operated. 15 employees. Use subs occasionally for labor. Cost is determined by the job. Additional DBAs - Empire Chimney & Masonry, Henrietta Heating & Chimney, Seibert's Empire Heating, State of the Art Heating & Cooling. Additional contact name - Fred Metzler.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, plumbing, electrical, chimneys, gas piping, sum pumps, ceramic tile, tub surrounds, flooring, vanities, sewer cleaning, drains, bathroom remodel, water heaters, fireplace, brickwork tuckpointing & indoor air quality.

Services we don't offer

Commercial & Industrial.

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
7%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.5
punctuality
4.8
Showing 26-30 of 30 reviews

Janice D.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a very old house and have depended on Empire for many years for furnace, water heaters, chimney and issues with basement dampness. They were always upbeat about working under less than ideal conditions. For those of us who are working while jobs are being done, this is a good group to coordinate work times. I appreciate their professional work.
Rating CategoryRating out of 5
Yes, I recommend this pro

07/2006
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
First of all when you call, Empire Heating calls back right away, usually within a day or two. The service tech's were very nice and pleasant.
Description of Work: Empire Heating installed a new furnace and a new hot water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,400

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Empire Heating is fantastic. They were very accommodating. They worked hard and were done in no time. They also cleaned up after themselves.
Description of Work: Empire Heating replaced the air conditioning unit. They also disposed of the old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DONNA M.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have used Empire Heating & Air for many years. They are always kind to me. I have had no problems with them over the years.
Description of Work: I had Empire Heating & Air put in our new furnace for me. I bought the furnace from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000
    • 1
    • 2(current)

Contact information

469 Ridge Rd E, Rochester, NY 14621

www.empireheatingandac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Wells and Pumps,
Chimney Caps,
Basement Waterproofing,
Foundation Repair,
Concrete Leveling,
Natural Gas Lines,
Drain Pipe Installation,
Fireplaces,
Chimney Repair

FAQ

Empire Heating & Air Conditioning is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Empire Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Empire Heating & Air Conditioning offers free project estimates.
Yes, Empire Heating & Air Conditioning offers eco-friendly accreditations.
No, Empire Heating & Air Conditioning does not offer a senior discount.
Yes, Empire Heating & Air Conditioning offers emergency services.
No, Empire Heating & Air Conditioning does not offer warranties.
Empire Heating & Air Conditioning offers the following services: HVAC, plumbing, electrical, chimneys, gas piping, sum pumps, ceramic tile, tub surrounds, flooring, vanities, sewer cleaning, drains, bathroom remodel, water heaters, fireplace, brickwork tuckpointing & indoor air quality.
Commercial & Industrial.

Contact information

469 Ridge Rd E, Rochester, NY 14621

www.empireheatingandac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM