About us
Business highlights
115 years of trusted experience
Services we offer
Accepted payment methods
Reviews
4.313 Reviews
Showing 1-13 of 13 reviews
Kathy B.
07/2019
fencing
+ -1 moreWe had a privacy fence installed well over a month ago! From the time they arrived, It was a complete mess! Was repeatedly told they could not install the fence as what was originally planned! Came down to, they didn’t want to be bothered! Hours later, someone else shows up and they flew thru it! Within a few days, we found boards that were not nailed & large gaps between the boards!!!! I’ve been calling twice a week for over a month with NO RETURN CALL from Scott the owner!!!! REALLY, the OWNER can’t find 5 minutes in over a month to return a call!!!! By far, the worst customer service and company we have ever dealt with!! I HIGHLY DO NOT RECOMMEND this place!!! Once they have your money, their done!!!
Description of Work: Privacy fence
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Suzanne C.
06/2019
fencing
+ -1 moreThey did a very good job and were very professional. They got it done quickly and did it when they promised. The materials were good and everyone was efficient and friendly. I would highly recommend them.
Description of Work: They put up a new wood fence.
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Yes, I recommend this pro
James S.
06/2017
fencing
+ -1 moreThe job went well. The old fence posts, which were anchored in concrete, were removed and new posts installed in their place. All work was completed in a timely fashion and the new fence was accurately constructed and had a good appearance.
Description of Work: Remove an existing stockade wood fence and replace with a new wood fence.
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Yes, I recommend this pro
Frances T.
11/2016
fencing
+ -1 moreN/A nothing done
Description of Work: Had appt- never showed up never called
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Mike A.
09/2016
fencing
+ -1 moreI would not recommend this company , this is just my own opinion !!!!!!
Description of Work: I was looking for a fence to be installed about 325' worth, I have called this company 2 times and have left voice mails and they to this day have not even returned a phone call, to me this speaks volume and says a lot about how they run there business, it only takes 5 minutes out of your day to return a phone call, so there is no excuse to not return a phone call in my eyes. I have been self employed for 30 years and have never done this to ONE CUSTOMER in 30 years.
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karen L.
12/2015
fencing
+ -1 moreunknown
Description of Work: Put a dog ear fence around the pool. Took down the existing fence. The men who came to install it were wonderful and very professional (one of them was Tony and maybe Elias?) Very please all around. Will use them again when we put up a privacy fence.
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Yes, I recommend this pro
$4
Deborah C.
10/2015
fencing
+ -1 moreunknown
Description of Work: Replaced my picket fence. They were prompt and efficient. The new fence looks great.
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Yes, I recommend this pro
$1,900
zachary C.
04/2015
fencing
+ -1 moreIt didn't go since I never got a quote.
Description of Work: Called to have Empire quote a 180' wood picket fence. After leaving a message they called back and we set up a time to meet so they could take measurements. I took off from work to meet them. They never showed up and never called. Thanks Empire for wasting my time.
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Barbara M.
01/2015
fencing
+ -1 moreunknown
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Yes, I recommend this pro
Lauren T.
05/2014
fencing
+ -1 moreEmpire Fence was good. The price was okay and they answered our questions. We are not going to use them for the actual job.
Description of Work: They gave a quote fencing.
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$100
Janet S.
06/2012
fencing
+ -1 moree
Description of Work: The company had installed a small section of fence several years ago. An old pine tree had a growth spurt and misaligned the fence. Company rep repaired and realigned the fence at nominal cost all within hours of my call for an estimate only. Courteous, competent and creative. Couldn't ask for more. We have 1000 feet of fence. I wouldn't call anyone else to repair or replace this fence.
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Yes, I recommend this pro
Steven B.
03/2012
fencing
+ -1 moreThey did just what they said they would do. The estimate was accurate and the workers were professional. I would recommend this fence company to anyone. Dean Anne B rown
Description of Work: Empire Fence installed a fence in the backyard. They measured accurately and told us what to do to get a permit from the Towh of Brighton. they were highly regarded in the town. Did
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$3,300
Heidi C.
01/2012
fencing
+ -1 moreThey actually were very professional and were excellent. The estimates were what they said they were. Their work was professional and their skill set was very high. They were right on point with service and quality.
Description of Work: Empire Fence did a partition cedar fence about 50-feet long for us about three and half years ago.
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Yes, I recommend this pro
$1,600
Contact information
42 Lowell St, Rochester, NY 14605
empirefence.orgService hours
Monday:
7:30 AM - 4:00 PMTuesday:
7:30 AM - 4:00 PMWednesday:
7:30 AM - 4:00 PMThursday:
7:30 AM - 4:00 PMFriday:
7:30 AM - 4:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing
FAQ
Empire Fence is currently rated 4.4 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Empire Fence accepts the following forms of payment: Check,MasterCard,Visa
No, Empire Fence does not offer free project estimates.
No, Empire Fence does not offer eco-friendly accreditations.
No, Empire Fence does not offer a senior discount.
No, Empire Fence does not offer emergency services.
No, Empire Fence does not offer warranties.
Empire Fence offers the following services: Commercial & Residential Installation- Wood, Chain Link, Security, & Aluminum
Contact information
42 Lowell St, Rochester, NY 14605
empirefence.orgService hours
Monday:
7:30 AM - 4:00 PMTuesday:
7:30 AM - 4:00 PMWednesday:
7:30 AM - 4:00 PMThursday:
7:30 AM - 4:00 PMFriday:
7:30 AM - 4:00 PM