A boutique residential cleaning service using only all natural and environmental friendly and plant based aromatherapy cleaning products. For a complete listing of our services, please visit us on our website at www.elitegreencleaning.com. We guarantee satisfaction.
Business highlights
18 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Eco Friendly
Services we offer
Interior cleaning includes dust, vacume, wiping of baseboards, exterior cupboards, all surfaces, etc. GIFT CERTIFICATES AVAILABLE.
Services we don't offer
Windows (unless special arrangements are made), Basement and Attic cleaning (unless special arrangements are made). No floor waxing, carpet shampooing or heavy lifting.
They stayed as long as they needed to clean the house properly. The added bonus was that as I am an animal rescue advocate, and they use green cleaning products, I didn't have to worry about my two little dogs moving into the home. Elite Green Cleaning made my move into my new home much more pleasant, and cleaning was one job that I didn't have to worry about!
Description of Work: The whole house that I purchased needed cleaning from top to bottom. Joanne's crew of Kim and Brendan did a fantastic job, and they really worked hard for way over my allotted 3 hours! The stove had been left in a filthy state and there were cobwebs and dead bugs all over the place. I also had the pleasure of meeting the company's owner, Joanne, as she showed up at the end of the job to make sure the work done was up to her standards. Kim and Brendan were so pleasant, and receptive, to any questions or requests that I made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Ann R.
02/2017
5.0
house cleaning
+ -1 more
They (2 ladies -cannot remember names at this time) did an excellent job where they cleaned. When I booked them I was told they would be able to clean for 3-4 hours I since I wanted a thorough top to bottom cleaning, I indicated I thought it would be more of 4 hours and I was willing to pay for that. I was to get the exact price when they came but she said around $200 which was ok with me. They arrived a little late -11:10 or so and let me know they could only clean for 3 hours since one of them had a doctors appointment. They said they would have to leave at 2. I showed them around and let them know where the priorities were. I left them to clean since I needed to relieve my father at the hospital. When I arrived home at 2PM they were already packed up and one was in the car waiting. They did a fantastic job where they cleaned but did miss some things. One corner of the kitchen counter had crumbs under the toaster, it had not been moved. Still a couple areas of the kitchen floor with crumbs, a couple of the end tables had places they missed, corners you could see where they dusted. One bathroom still had some cobwebs. The rest of the bathrooms and kitchen sparkled but they did not have time to do all the dusting, vacuuming that I had requested. I really had wanted a total top to bottom cleaning and was disappointed they could not do this. They were all very nice, from the owner who I scheduled with to the 2 cleaners. I was told it was $200 for less than 6 man hours, I thought it might be a little less since it was under 6 man hours but everything looked so nice I paid and gave them a small tip ($5 each) after they left I thought I should have given more but then I found the problem spots over the next couple of days.. I would hire them again, just with more exact times/prices.
Description of Work: I wanted a complete top to bottom housecleaning while my mother was in the hospital.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
JOAN M.
01/2017
5.0
house cleaning
+ -1 more
We couldn't have been more pleased with Elite Green Cleaning, Joanne, the owner, and the two cleaners who did our first "deep clean", and the cleaner who came today for our second clean. Joanne's communication with us has been outstanding - checking to see how the initial clean went and then asking what we needed our cleaner to focus on today. The cleaners have been prompt, worked very hard, and were most courteous and thoughtful. We loved our previous cleaners and were so sad that they were no longer servicing our area. We are so thankful to have found Elite Green Cleaning and to work with Joanne and her wonderful team. We couldn't be happier!
Description of Work: House cleaning was done for our 2 story home: living and dining room, kitchen and dining area, first floor powder room, 2 upstairs bedrooms and two upstairs bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Chris A.
01/2017
5.0
house cleaning
+ -1 more
Very good. My wife has been thrilled. They do a complete cleaning every other week. With some minor cleaning in between our house stays immaculate continually. They don't use chemicals, so we do a little bleaching and Tilex in the bathroom, but otherwise haven't noticed any issue with that.
Description of Work: Bi-weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jan V.
12/2016
4.0
house cleaning
+ -1 more
The cleaning of the house was done to a very high standard - Elite Green left the house sparkling clean. The few details the team missed were understandable (we have a large house) and they stayed to take care of everything right away and make sure I was satisfied. The reason I have given them "B" ratings in some areas is that I was trying to arrange a schedule where pricing and the amount of cleaning done each time would be flexible - I don't need rooms that aren't used cleaned each time the cleaners come. This does not seem to be their business model - it is one price for a house of a certain size, done at a certain interval of time, and that is that. I am sure that works for the majority of people who need cleaning services, and definitely this company provided top notch cleaning - just not the flexibility I needed.
Description of Work: I needed a whole house cleaning, and was looking for an ongoing cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Jessica B.
09/2016
5.0
house cleaning
+ -1 more
They are excellent. They show up on time and they do a very good job.
Description of Work: I use Elite Green Cleaning for housecleaning. They did a whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy S.
08/2016
5.0
house cleaning
+ -1 more
Our house underwent a remodel and there was a lot of dust. Two people were sent, Brennan and Kim, and they did a phenomenal job. The house was spotless. They even cleaned areas I did not expect like our first floor washer/dryer and window ledges. They were also very efficient. 1850sqft in under 4 hours. It was going to originally be a one time thing, but I may sign on for regular cleanings (which I'm told are definitely cheaper than initial cleaning). But overall doe the work I think the price was great and well worth it.
Description of Work: We had our house cleaned after 3 week kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jennifer B.
03/2016
5.0
house cleaning
+ -1 more
I have 1300 Sq ranch home and only my two dogs. They arrived here at 11 and I showed them around. Don't mind to have my dogs around with them. Thats make me feel comfortable that they are comfortable with my dogs. Cleaning two full bathroom, helped me to take the shower curtain down so I can wash them, sweep and mop entire the house. Oh also dust entire the house, I came home and feel so fresh and cleaned. Will hiring them for monthly. Also Surprised they cleaned the fan high ceiling, I used ladder to get up there and cleaned. LOL, they used long sticks to clean it.. Thanks.
Description of Work: Spring Cleaning,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Margaret S.
01/2016
5.0
house cleaning
+ -1 more
Elite Green sent two professional and courteous cleaners to complete the work. The work was completed in the time they estimated and at the cost estimated. It was a high quality, thorough clean with environment and cat-friendly cleaning products. The house gleamed afterwards, and it both smelled and felt wonderful, like a more-than-surface clean should. After a discussion we happily engaged the company for a regular, bi-weekly, cleaning. We highly recommend their service to others, and look forward to continuing to work with them.
Description of Work: Elite Green Cleaning provided an initial cleaning for our 2000 square foot Edwardian house in Rochester inhabited by 2 people and 2 adult cats.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary Ellen C.
02/2015
5.0
house cleaning
+ -1 more
Elite Green Cleaning comes to my apartment in the City every other week. They always do a fabulous job, way better than I could. And I love coming home to a fresh smelling home! The cleaning staff is professional, friendly, and very trustworthy. Joanne, the owner, is very flexible when I need to reschedule a cleaning. Likewise, she always contacts me well in advance if she needs to make a change.
Description of Work: Clean my apartment every other week
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Teresa G.
12/2014
5.0
house cleaning
+ -1 more
Always shows up and is very friendly and works around me even when I'm a bit chaotic. Great to come home to a clean looking and smelling house :) Would recommend to anyone.
Description of Work: Cleans for me every other week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Clem D.
09/2014
1.0
house cleaning
+ -1 more
I had an appt with this provider for a cleaning a my house. The provider didn't call to cancel and didn't show for cleaning.
Description of Work: Provider didnt show up for scheduled cleaning. Very unprofessional and not reliable . I will never hire this provider.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Response from ELITE GREEN CLEANING, LLC
This person never called me back to confirm the appointment (I recall she was in the middle of purchasing the home when we spoke last and it hadn't closed). When she called me on the alleged day of cleaning, I immediately called my cleaners to send someone over as there was an obvious miscommunication. I called her back to let her know I had a cleaner to send over but the woman did not answer her phone.
ANN S.
07/2014
4.0
house cleaning
+ -1 more
Fine .. ladies were punctual and went right to work.
Description of Work: Clean 3 rooms of my home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Scott S.
05/2014
5.0
house cleaning
+ -1 more
Excellent service. Really friendly. House was spotless. Would use again!
Description of Work: Cleaned house for move out inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from ELITE GREEN CLEANING, LLC
{removed member name}, Thank you for the great review and for your business. We enjoyed the job and hope to work with you in the future. Best regards, Joanne
Lee P.
03/2014
5.0
house cleaning
+ -1 more
They go above and beyond in their cleaning efforts. Our house is approximately 5000 sq. ft. and the two of them are done in four hours. They use green cleaning products, which are a must because of a medical condition. They are friendly with us, our dog and they are good about dealing with our escape artist cat. Barely anything is out of place once they leave, which is very helpful to me. We highly recommend them as a cleaning service.
Description of Work: Marie and Brandon clean our house (all three floors, 5 bedroom, 4 baths) every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ELITE GREEN CLEANING, LLC
[member name removed]. Thank you for the great review. We enjoy working with you and Andrews and appreciate the business!. Best regards, Joanne
Alinda D.
07/2013
5.0
house cleaning
+ -1 more
Joann was very professional, and extremely accomodating of this 11th hour request. She was on top of all the details, was polite and respectful to her cleaning crew, and to me and my family! Even to the point of ferrying her employees (and me!) to and from the house since the street was getting "chip-sealed" that day and we couldn't park on the street. The products she used are environmentally friendly and left no "after-odors." Thorough job - including wiping down crown molding; polishing mirrors; and scouring iron heat vents. They did a fantastic job. I had asked if possible to "spiff up" the frontdoor area - it was swept, mopped - looked wonderful. I recommend this firm w/out reservation - and plan to ask them to give me an estimate on regular cleaning of my own house.
Description of Work: I contacted Elite on Saturday about cleaning in preparation for calling hours to be held on Tuesday afternoon. Joann & her crew were on site Monday morning. Cleaned entry/foyer; living room, dining room, den, sun porch (approx. 1,800 sf?) from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ELITE GREEN CLEANING, LLC
[member name removed], Thank you for the great review. We enjoy the working with you and [member information removed] and appreciate the business Best regards, Joanne
Amy J.
07/2013
4.0
house cleaning
+ -1 more
The women that came were very nice. There was a lot to clean, it had been a couple of months since the house had been cleaned professionally. They did a pretty good job - I'm not convinced that the "green" products are tough enough for showers and floors. I'm sure the ladies worked very hard but my floors and showers were not as clean as when I use tilex or similar products. I guess it depends on how important using green is to you. Three women put in five hours time (15hrs total time). I probably would have tried them again but after I spoke to the owner about a few concerns
Description of Work: Cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$400
Response from ELITE GREEN CLEANING, LLC
As I explained to this client, initial cleanings are always the toughest. We never know what we're getting into; and if the home has not been professionally cleaned, it takes much more time and elbow grease. My 3 cleaners spent a little over 15 hours total in the home working non-stop. As with all new jobs, we occasionally miss something and generally, anything we miss during the first go-around we catch the next time. The client had told me how problematic it had been to keep her kitchen floors clean because of its texture and she even commented about the "inability for it to ever look clean". I discussed the issue with my cleaners prior to our visit and they worked very hard on the floor, having to go over it several times. Flooring that has that type of texture with dimples and such really needs to be hand scrubbed several times with a stiff brush to get into all of the crevices, and using hot soapy water and/or a degreaser and then rinsing several times. We are unable to provide that in-depth floor cleaning because of the length of time it would take and I do not expect my professional cleaners to be on their hands and knees. I checked with my cleaner who attended to her shower stall (I think this was the one the client said had the rough shower doors) and due to the severe amount of build up on the tiles and doors, we had to go over it three times. My cleaner commended that the tiles were rough and I told the client that if they are old and/or worn down, perhaps she needed something stronger such as bleach or lime away. Because we are a green company we do not use those harsh chemicals; however, all of our products are highly effective on normal cleaning jobs. I did assure the client that her shower stall, and all of the bathrooms had been thoroughly cleaned and sanitized to the best of our ability. I went to the home to inspect things at the end of the cleaning and was pleased with the excellent work performed as always by my cleaners. I brought a few things to the client's attention since she hadn't mentioned them in her email to me or comments here. I was impressed that her stove, which was in extremely bad condition with nearly 1/2 inch grease buildup in the trays, really sparkled after my cleaner had disassembled the racks and drawers and worked on it for over an hour. We generally clean the exterior only on appliances unless a special request is made in advance but we made an exception this time. There was an over-abundance of fingerprints and smudges on the walls, light switches and doors, which is understandable with three small children in the home, but we cleaned all that could be removed which really made a difference. I also had the girls clean the interior of her windows which is never part of an initial cleaning as was the thorough cleaning of their large sunroom including all of the appliances in there (sink, fridge). This service we provided as added value. We used an great deal of our green products on her home and finished the job off with a lovely aromatherapy treatment. We also left chocolates. So, you can imagine the disappointment we all felt when this client didn't recognize the terrific value she received using our high end professional service.
Stephanie M.
05/2013
5.0
house cleaning
+ -1 more
Joanne and Maria have been cleaning our house for almost a year now, since finding them on Angie's list. We have only had issues a couple times where things weren't put back after cleaning, a couple cleaning supplies left behind. Nothin major by any means, we are very happy with them!
Description of Work: Maria comes to clean the house once every 4 weeks for 2-4 hours. When I get home everything is clean and smells great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Lou Anne J.
04/2013
1.0
house cleaning
+ -1 more
They did come when they said they would, but declined interest in cleaning my house. I was rather insulted by their attitude ("It got THAT dirty in just two weeks???"). If they are looking for a particular kind of environment to work in, then explain it. All I got was "Try someone else who can help you organize things." I was trying to hire someone to clean, not to judge me.
Description of Work: I asked them to come and give me a price on cleaning.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from ELITE GREEN CLEANING, LLC
I do not know this person and we have never been to her home. Further, I do not visit clients homes prior to cleaning. Clients are interviewed over the phone and provided an estimated rate for the initial cleaning based on the answers to a series of questions. We rarely turn business away unless we are completely booked.
Jeremy H.
04/2013
1.0
house cleaning
+ -1 more
Provider did not respond to email inquiry.
Description of Work: Provider did not respond to email inquiry.
Rating Category
Rating out of 5
responsiveness
1.0
Response from ELITE GREEN CLEANING, LLC
I have no recollection of an inquiry from this person. We always return calls so unless his email went in spam, we would have responded.
Gerard F.
02/2013
5.0
house cleaning
+ -1 more
very prompt and a very good job. definitely recommend.
Description of Work: general house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ELITE GREEN CLEANING, LLC
[Member name removed], Thank you for the great review. We enjoy working with you and appreciate your business! Best regards, Joanne
KATHERINE P.
01/2013
5.0
house cleaning
+ -1 more
The fellow did a nice job. He spent five hours, and I had him do a bunch of little things. Certainly $99 for five hours was a good price. He used a green cleaning supply, and I think that there are other products that work better. The response was excellent, and they followed-up. The fellow was here when he said he was going to be here. He tracked his time well. He was also very accommodating; I had some things in the garage that I wanted him to straighten up, and he did that. He did anything I asked him to do, and he was very professional. I thought they are a good company.
Description of Work: I used the housecleaning services of Elite Green Cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Marianne N.
12/2012
5.0
house cleaning
+ -1 more
I contacted Joanne and we discussed what would need to be done and decided on an amount of time I would like have a cleaner work. We also discussed what the "green cleaning" meant. On the day of the cleaning, Maria came and she confirmed what was agreed upon for cleaning and I showed her the house. She got busy cleaning right away and cleaned the entire time with no real break. I just provided ice water for her. I thought perhaps she might need one for lunch, but she ate a sandwich she brought kind of "on the go". She also made suggestions concerning our bathroom and cleaning the fans more frequently to avoid any blockage. I had not understood about not cleaning near the ceilings. I was prepared to provide a step ladder, but she did not ask for it. I think in the time I was paying for, it would have been difficult to include such thoroughness. I was happy with the cleaning that was done which was thorough.
Description of Work: This was for 4 hours of cleaning. I don't have much to judge the house cleaning by except my own cleaning which may be too high expectation for the amount of hours I hired them for. I appreciated how Joanne went out of her way to try to accommodate my schedule and provide a cleaner for me considering I'm not a regular customer. They were professional and worked hard during the entire time. I especially thought the bathrooms were done thoroughly which was a big part of the reason I wanted the cleaning done.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Anees F.
07/2012
5.0
house cleaning
+ -1 more
I pay about $25 per hour for the cleaning. They are very professional and do a good job. Their prices are reasonable, they are accommodating to schedule and are very trustworthy.
Description of Work: I use Elite Green Cleaning for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ELITE GREEN CLEANING, LLC
[Member name removed]. Thank you for the great review. We enjoyed working with you and appreciated your business! I hope all is well with you and your family. Best regards, Joanne
Susan B H.
04/2012
5.0
house cleaning
+ -1 more
I contacted a few cleaning companies to accomodate a specific need, and while others responded that they were booked, Joanne went out of her way to work with me and get the job done. It was short notice and I really appreciate the effort that she made. The house looked great and was done in the timeframe that we requested.
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*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
ELITE GREEN CLEANING, LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: Closed
ELITE GREEN CLEANING, LLC accepts the following forms of payment: Check,PayPal
Yes, ELITE GREEN CLEANING, LLC offers free project estimates.
Yes, ELITE GREEN CLEANING, LLC offers eco-friendly accreditations.
Yes, ELITE GREEN CLEANING, LLC offers a 10% senior discount.
No, ELITE GREEN CLEANING, LLC does not offer emergency services.
No, ELITE GREEN CLEANING, LLC does not offer warranties.
ELITE GREEN CLEANING, LLC offers the following services: Interior cleaning includes dust, vacume, wiping of baseboards, exterior cupboards, all surfaces, etc. GIFT CERTIFICATES AVAILABLE.
Windows (unless special arrangements are made), Basement and Attic cleaning (unless special arrangements are made). No floor waxing, carpet shampooing or heavy lifting.