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Ed Tschetter's Heating & Cooling

Heating and Air Conditioning, Fireplaces, Air Duct Cleaning

About us

Locally owned & operated. Additional DBA - Tschetter's Heating & Cooling Inc Ed.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential install & repair of heating, ventilation and air conditioning, HVAC, humidifiers, electronic air cleaners, cooling system, custom ductwork, fireplace, boiler & air purification.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5% on parts

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
7%
2
7%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-14 of 14 reviews

Marysue V.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
We replaced Amana equipment with another Amana. Ed Tschetter's Heating & Cooling handled the prior installation 30 years ago, showing that the company has staying power. My knowledgeable brother was extremely pleased with the vendor's expertise and professionalism. All the work was done in a day on the schedule we designated. Great job!
Description of Work: Replace furnace, thermostat, air filter and water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Dan M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Been using Tschetter's Heating and Cooling since I moved here in 98. They're here every year and did a furnace replacement 10 years ago. Good people, good work, high quality.
Description of Work: Been using Tschetter's Heating and Cooling since I moved here in 98. They're here every year and did a furnace replacement 10 years ago. Good people, good work, high quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

diane S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
He's been excellent. They're great all the way around. They're very responsive, and it was just fantastic service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

eric T.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were pretty good. Their price was real good; it was more than reasonable. They were real professional and did a great job. I would definitely recommend them to anybody. The guy was so nice that he even gave my dog a bone. He got here right on time. I would definitely use them again in the future.
Description of Work: I used Ed Tschetter’s Heating & Cooling to clean and check the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Michael C.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The work was excellent and I give them a very high rating. I thought the price was reasonable.
Description of Work: I had some work done on my hot water boiler by Ed Tschetter's Heating and Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Earl D.
07/2011
2.0
heating & air conditioning/hvac
  + -1 more
The technician then proceeded to put together a $7,000+ estimate to replace both the fairly new furnace and air conditioner. We paid the $200+ service call fee and wrote off this company from any further consideration. Based on a perfect score on Angie's List, we scheduled an appointment with Steve from DeGraff Heating & Air Conditioning. Steve told us there was absolutely nothing wrong with our furnace and then gave us an estimate of less than $3,000 to replace our aging heat pump. The new air conditioner is performing perfectly so we are totally sold on DeGraff as an honest and dependable supplier.
Description of Work: We scheduled a service call since the refrigerant gas was leaking from our heat pump air conditioner. The technician arrived, checked out the unit and verified that we had a leak; something we already knew.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$200

Craig T.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. They began the work when they said they would and finished at about the time they estimated.
Description of Work: Furnace and Air Conditioning system replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Susan M.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
I decided to hold off because the furnace wasn't quite as old as I thought it was and I was looking at the tax credit. He seemed reasonable and my impression was favorable. They didn't give me a lot of options. I would possibly consider using them in the future.
Description of Work: I got an estimate from Ed Tschetter's Heating and Cooling for a new furnace and air conditioner.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi E.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Employees were extremely friendly and concerned for care of floors and carpets in house. Responded to all questions or phone calls (remind about how things work) quickly. Finished all work as promised faster than time span we figured on.
Description of Work: Installation of new energy effiecient furnace and then added AC following year with HEPA filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert B.
10/2009
3.0
heating & air conditioning/hvac
  + -1 more
The owner somehow decided that this was my fault and ranted about it in a not very nice way. I was glad i didn't work for him, wondered what happened to the guy who did it. The owner made good on it, but i wasn't very happy about being blamed for the mistake. I was very disappointed because my initial opinion had been so much better. He acted quite unprofessionally. I'll never do business with him again.
Description of Work: He connected a new gas heater to the new gas line. They seemed to need a lot longer than necessary to do it. I let them alone. Toward the end it came up that the electric line that they connected it to--gas heaters need electric to work--was on a switch for a light.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$1,250

STEVE C.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
He was outstanding. He gave me a estimate. He was the best contractor that I have ever dealt with. He was very professional. He did everything that he said he would do. He did the work in a timely manner. He followed up with us also.
Description of Work: He installed a new A/C and heating unit for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

mimi M.
11/2007
5.0
heating & air conditioning/hvac
  + -1 more
Tschetter and his employees were encouraging and confident of a good outcome, and their confidence was not misplaced. They surpassed my expectations on the flexibility and quality of the outcome. Their kindness and hard work were much appreciated in a very difficult time.
Description of Work: This work entailed removing all existing ironwork and furnace from a large Victorian house that had frozen when it's heating system was not supplied with oil. It was a brutal job, done in freezing weather, and requiring considerable ingenuity not only to remove the useless parts, but to install new piping. The old iron radiators were replaced with baseboard hot water heating, and 3 separate heating zones were established, from single a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

IGNACIO S.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Ed Tschetter Heating is a wonderful company. They are the only company that I will go with for my heating and cooling services. They are trusting and caring. I have always had a wonderful experience with them.
Description of Work: Ed Tschetter Heating did a small repair to my air conditioner and cleaned my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Tschetters Ed Heating has worked in my home for over 30 years. He is very responsible, reliable, cordial, courteous and professional. I will continue to use him as needed.
Description of Work: Tschetters Ed Heating took out the old system and replaced it with a new heating and a c system. He maintains it every year for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

    Contact information

    669 Ridgeway Ave, Rochester, NY 14615

    www.tschetterheating.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Fireplaces,
    Air Duct Cleaning

    FAQ

    Ed Tschetter's Heating & Cooling is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Ed Tschetter's Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Ed Tschetter's Heating & Cooling offers free project estimates.
    No, Ed Tschetter's Heating & Cooling does not offer eco-friendly accreditations.
    No, Ed Tschetter's Heating & Cooling does not offer a senior discount.
    Yes, Ed Tschetter's Heating & Cooling offers emergency services.
    Yes, Ed Tschetter's Heating & Cooling offers warranties.
    Ed Tschetter's Heating & Cooling offers the following services: Commercial and residential install & repair of heating, ventilation and air conditioning, HVAC, humidifiers, electronic air cleaners, cooling system, custom ductwork, fireplace, boiler & air purification.

    Contact information

    669 Ridgeway Ave, Rochester, NY 14615

    www.tschetterheating.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM