Dennis Ringer & Son Inc

As you guessed, he found something to blame on. According to David Ringer, he can't do anything but a little bit of caulking around one place because someone already put the tar where happened to be leaking. He tried to blame on the tar for roof leaking issues. Told him whoever put the tar on didn't have to put the tar on if he/she hadn't have roof leaking to start with. Asked him if he could offer any alternative solutions knowing this roof is only 10 years old and installed by him? Also, I wanted to give him an opportunity to take some responsibility. But he comes back with $1500 - 2000 for spot fixes where he thinks it is leaking or $12,000 for tear-off replacement price after my prior owner paid $11000 for tear off about 10 years ago. Then he started screaming and getting right onto my face because I told him that is unreasonable price and no consideration of his installations issues at all. This is the reason why I write reviews for homeowners to make sound decisions. I also got a couple estimates from different roofers before he came out and they all said that there had been installations issues to start with and they gave me almost half or 2/3rd of price for tear-offs with better quality roofs and underlayments considering the situation we are in.

It was very bad, we had numerous issues, and finally he refused to come out to fix it. Then screamed and hung up on me. We now have another contractor coming out to fix all of the isues that we are having

BUYER BEWARE I have called them back numerous times because my shingle kept coming off. During the sales pitch , they said the shingle will withstand 130 mph winds. When we had the 80 mph wind storm he refused to come back, saying he will have to charge us. When I called him back to try to get this settled. The son David called me back, he was very rude, he was yelling at me, refused to let me get a word in edgewise then he HUNG UP ON ME. They are very professional until they get your money, then they become very un-professional. If you have an issue after the fact, you will have to call numerous times before they get back to you. So, after all that money 5 years ago, my roof has missing shingles. Please do not use them. you will be very unsatisfied .

I just posted a complaint about David being very rude and not fixing my issue on a 5 year old roof, then I just read his reponses to a few of his complaints on here. He was calling customers an idiot, a liar, saying they need mental help, having a bad life, etc. That tells you all you need to know about the company. Again I will say DO NOT USE them.

They did a great job. I asked to be moved up on the list due to fact that I was intending to sell. The roofers were there ahead of time. One roofer stayed till 8:30pm to finish the roof and cleanup for me. I really felt that they did a great job and they were reasonably priced. Nice job!

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They replaced and added vents, but left the holes for the vents out on a couple of them after mounting them. I don't know what they were thinking when they did this. They did come back and fix some other things, such as exposed nails on the shingles. They also offered to fix the vents, but I didn't want them to rip the shingles back off, so I let it go. I think they should have done the job correctly to begin with and shouldn't have had to come back to fix it at all. I think that the owner, who didn't do the roof job, should have had somebody on the crew in charge of the job to make sure the work was being done correctly.

They do quality work and their price is reasonable. They show up when they're supposed to show up and they're competent. I told them the project can wait until September because I couldn't pay the amount at this time. They called and said that now is a good time to do it and we can just discuss the payment later - which is not usual. I still have the same siding that they installed years ago. I would recommend them.

We hired Dennis Ringer & Sons to install 2 doors and door assemblies in our home. Both doors were installed crooked (not square) and the doors rub on the frame. When we called and told Mr. Ringer he sent the same technician back to look it over. The technician came over, looked at the doors said it would be very difficult to fix and called his office. We were then told that the doors were hitting because we painted them with oil paint (we did paint the exterior door with oil based door and trim paint, the interior door was painted with latex paint). We tried to tell Mr. Ringer that by holding a square to the frame showed how crooked they were but he would not come to our home himself. After the last call we made to him we were sent a letter stating that if we did not pay the bill in 7 days he would take us to court and contact the 3 major credit bureaus. We paid the bill under protest as we cannot afford to have our credit rating blemished. With the payment we sent pictures showing how the door was not square and where it was hitting, so he could see for himself. We also told him we would be filing a complaint with the BBB and Angie's List. We received another letter stating we would be sued if we slander or misrepresent ourselves. We are only stating facts that we can back up with pictures.

They had both the lowest bid and I felt that they would do the best job. They were very professional in the way they presented everything. He had everything in line and explained all of the estimate

We had our roof replaced in June 2010 by Dennis Ringer and Son. They improperly installed flashing by pushing it up under our windows in front and in the back of our house, neglected to install counter/step flashing and did not bother to caulk. They did not put any counter flashing or caulk where the roof meets the upper walls of the house and they left nail heads exposed. When my husband and I questioned the absence of the counter flashing at the time the roof was being done we were told that the flashing was there and covered by shingles so that it would look better. At a later point in time, we were told our old flashing had been reused. Around 9/6/2011 when part of our bedroom wall plaster beneath our window came down. We called them to come and look at it. The son came out and told us that the problem was caused by improperly installed windows and that the issue had been going on for quite some time. (Please note: The windows in question have been in place since before we purchased the house 13 years ago and have never given us any issues.) I decided that I would check for myself for the existence of flashing. There was flashing pushed up under the window, however, I found gaps under the windows large enough to easily fit a metal coat hanger through. They explained this away by saying that the flashing was pushed up under our windows and ?Everyone knows that water does not run uphill? and insisted that it was the windows were at fault and pointed out that water was trapped between the lower skirting and the window. This brought up many questions that we needed answered: 1. If the windows are to blame where is the wood rot from prolonged exposure to the weather 2. How come the water was trapped there instead of leaking into the wall? 3. ?Everyone knows that water does not run uphill? so what happened? When I opened up the wall my questions were answered At least four things come into play. First - water can be blown uphill Second - the flashing was bent Third - there is galvanic corrosion. Fourth - No caulk was used The first is the fact that the front windows are north facing and we have gotten considerable heavy rains with strong winds coming out of the north especially this past summer. The second cause happened by pushing the flashing up under the windows with disregard for any obstructions that are in the walls. The flashing was bent when it came into contact with the old metal window ballasts and created a low point in the flashing in that particular spot. There is evidence of water tracking on both sides of the flashing. Third; when two different metals are in contact with each other and water is added to the mix; galvanic corrosion occurs. So now there is very little flashing left intact in that area, definitely not enough to prevent water or insects from entering or from doing further damage to our home. Fourth - No caulk was used to prevent water (or insects) from coming in. We hired an inspector to look at the interior wall and the roof. He confirmed that roof repair is needed to correct the errors of the missing counter flashing, chalking and exposed nail heads. My husband and I have tried to resolve this amicably. All that we wanted was for our roof to be fixed correctly. My husband called first and met with resistance from the son, who continued to say that the flashing was there and the windows were causing the problem. That is when I took out a part of the damaged wall to get a better look of what was going on. When I called to ask them to come back out to look at the damage I was talked down to and berated. I was very calm with him while he was not. He did not want to hear me out and got very angry and defensive. He said that the inspector was not an expert and didn't know what he was talking about (This is also stated in the letter). He finally calmed down and agreed to listen and said that they would come out to look. Again they attempted to claim that the windows are at fault and whoever put the windows in should have removed the ballasts. This was before they even looked at the interior wall cavity. I told them that I disagreed because there are no signs of water damage and no rot to the framing wood or on anything else below the windows. This was met with anger from them. I attempted to prove where the water was coming in from by taking a glass of water and splashing to the outside of where the window meets the roof; they accused me of throwing water at them and stormed out of the room. I don?t like to be attacked, berated, lied to and falsely accused, so at this point I was angry and I told them to get the F*** out of my house.

Had them return multiple times to fulfill the contract. They also returned multiple times to fix leaks in the new roof over the course of a year and a half. Their fix was to use roofing tar, should have fixed the faulty dormer flashing. Talking to them was very difficult after the bill was paid. They have many young kids doing the work and they don't do quality work unless the boss is watching. Also argued with me about what the fix should be. I have done roofs in the past and can discuss technical issues with others but not this company.

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