Craftsman Home Remodeling, LLC

basement waterproofer, deck cleaner

About us

My father began teaching me the profession at a very young age, I like Helping & Dealing with others. Especially like going the extra mile to make others feel great about our services!. I love working in a friendly, respectful, reasonable environment! We do not take advantage of any customer & like to be treated in the same manor. Our certified company name speaks for our actions! How does it make you feel that our company gives you 110% every time you deal with us! and knowing/feeling like you received everything you paid for!

Business highlights

25 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.845 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
responsiveness
4.8
Showing 1-25 of 45 reviews

Allen B.
03/2024
4.0
I got 3 quotes to have the decking and railings replaced with composite, on my old large two level original deck and have the two sets of steps completely replaced. Phil's quote was the lowest and included substantial repair of the original deck before installing the composite. The other two quotes said the original deck was good enough (which it wasn't). Craftsman's team did an excellent job and I ended up with a much better deck than what the other two contractors would have provided. My only complaint with Craftsman is the excessive amount of time that elapsed from when I signed the contract (May, expecting the deck be completed in July) to when the job actually was started (Dec., and finished early Jan.) and with the lack of accurate reasons for the delays. I strongly suggest you include in the contract the agreed to completion date required for the job to be done. Bottom Line: I would definitely use Phil again due to his very competitive pricing, knowledge, and excellent craftmanship. I would also insure that the required completion date is specified in the contract, with options if not met.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro
$15,000

Young Y.
10/2023
5.0
Craftsman Home Remodeling Subject: Exceptional Service I rarely used my basement, and I neglected the moisture issue occurring in my basement. It became a real mess. A professional in the industry recommended I contact Craftsman Home Remodeling. I am so grateful to this family owned professional company called Craftsman Home Remodeling! They are punctual, neat, highly skilled, professional, friendly, and caring! In addition to treating my home with such professional care and respect, they gave me tips on maintaining my home properly so as to not incur future problems. It is rare to experience such great service and professionalism. Therefore, I would be remised not to inform others of my wonderful experience. This company is truly a five star company and I hope that others in need hire this company and experience the joy that my husband and I did when we saw the finished product! The work exceeded our expectations! How often does one get to say that these days! The work exceeded our expectations! My gift to anyone in need is to look no more, hire Craftsman Home Remodeling and youà ¢à  à  re welcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tor C.
10/2023
5.0
I highly recommend the decking team from Craftsman Home Remodeling. The company founder - Phil Sr. - was there from start to finish. He wrote up the quote and he was there every day to oversee the project and make sure both my wife and I were happy as the project progressed. As context, we had a large multi-level deck that had become dangerous to walk on because of weak and rotting wood planks due our upstate weather and direct exposure to the sun. We wanted a complete replacement of the existing PT wood surface with new composite decking material, three sets of stairs rebuilt, as well as solider boarding along the entire base rather than the cheap lattice work the prior owner used. Additional, the team designed and constructed a 12'x20' roof, that's connected to our house over a portion of the deck, so we can now be outside and enjoy the view of our pool and beautiful backyard no matter the weather. It's worth noting that as they progressed, structural issues were uncovered and Phil was extremely communicative and let us know each issue immediately, outlined possible options, and executed the solution at a reasonable cost. The decking team was extremely hardworking and knowledgeable. Bottom line, we are thrilled with the final outcome on this project - we received superior quality at a great price. We WILL hire them again and have recommended them to our friends and neighbors! Their family business will restore your faith and confidence in locally-owned and operated contractors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annette L.
10/2023
5.0
Very pro

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Johnny L.
01/2022
5.0
Phil remediated my entire basement for mold. Throughout the job the entire team kept me in the loop of everything going on in my home. Very good experience with craftsman home remodeling definitely recommend then to anyone in need of mold removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy M.
01/2022
5.0
Phil was very helpful, courteous. . The crew was fast and cleaned immaculately Would hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500,000

Gary B.
08/2021
5.0
The owner Phil was involved throughout the project, from quotation to the actual work. The materials selected for the porch repair were all to give the best and long term results. The crew was friendly, professional and did top quality work. The porch repair project was money well spent and will give years of added value to the house. I would highly recommend Craftsman to others and for future work on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

Wayne A.
07/2021
5.0
A fantastic and professional crew! Phil Sr and his crew responded right away and fit us into their schedule to remodel our existing deck and install a new composite deck. Their work was incredibly well done, and they even followed up when we called to improve grading around the posts after the heavy rain caused our sandy ground to sink. They checked for anything else that needed to be taken care of, and had it all done within a couple hours. I highly recommend Craftsman Home Remodeling for any jobs around the house you might have - the team has years of experience with building homes and doing repairs. Additionally - super friendly, willing to explain their work: everything a homeowner needs to know for maintaining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary R.
06/2021
5.0
Very friendly group of workers. Extra steps on detail were amassing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190,000

James T.
06/2021
5.0
Phil and his men did a superb job replacing the pressure treated flooring and railings with composite materials and it looks fantastic. It also required shoring up the structure and rebuilding the stairs. All the men worked very hard and completed the job on time. I would recommend Craftsman Custom Design to anyone needing deck replacements or repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter B.
05/2021
5.0
Phil Sr. and Jr. are honest, smart, talented, and very hard woking contractors who follow through on the work they commit to. They took my basement from a moldy mess, and turned into a pleasantly smelling and attractive utility basement. I felt they gave me solid advice on a wide range of house issues and treated me with friendly professionalism. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100,000

Peter M.
05/2021
5.0
Great Company Period!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,100,000

Sarah K.
09/2019
4.5
These men have done a very good job so far. They will be back to do some interior work when I am ready for them. I would say that I am spending a great deal of money to have all the work done, but they do a beautiful job and I am very pleased with their work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Thomas W.
09/2019
5.0
It was a pleasure to work with Phil Zona, Sr. and Phil Zona, Jr. from Craftsman Home Remodeling, LLC. Phil Zona Jr. is a licensed mold remediation contractor. Phil Sr. has many years experience in home remodeling and both gentlemen are skilled craftsmen. Phil, Jr. is organized and experienced in latest techniques to support his skill and craftsmanship. Our project was quoted and explained in detail with competitive pricing. We are very satisfied with roof repair and attic ventilation improvements creating necessary air flow required to preserve roof sheeting, roofing shingles and provide attic environment safe from mold recurrence. Their work crew is organized, contributing to an efficient use of manpower and materials. Respect for our property was shown in placement of work equipment, supplies and materials. Debris was cleaned up from the ground upon completing the job. We would call on them again if needed for future home repair projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Guy C.
05/2019
2.0
Experience was difficult time . Lack of communication and many excusses.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
1.0


Richard S.
02/2019
5.0
We initially called Craftsman to get a quote for air duct cleaning. Phil called us back and was professional, friendly, and knowledgeable. When we met and learned what other services Craftsman offered, we also asked for a quote to clean our carpets and some upholstery. Not only was Phil willing to accommodate us, he helped us navigate through some logistical issues because my husband is disabled. Phil cleaned our air ducts, rugs/carpets, and some upholstery all in the same day! The before-and-after videos/pictures of the air ducts were amazing, the house smells fresh, and the carpets look new again. Thanks, Phil. You will definitely hear from us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Megan R.
12/2018
4.5
Really did a good and thorough job on cleaning our duct work. So glad we cleaned them, lots of stuff were found in the cents we had been breathing in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony K.
12/2018
3.5
quick and does job right the first time. Very knowledgable

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

$800

Tracey V.
11/2018
5.0
They were great!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betsy B.
11/2018
5.0
They were quick to get back to me to schedule a quote and then to schedule the service. They were punctual , polite and efficient. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Geoff Q.
10/2018
5.0
They were on time and very polite. They worked quickly and efficiently and did a great job of cleaning my venting and ducts. They explained what they were doing and showed me what they had taken out and the system they used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shane K.
08/2018
5.0
Owner is always onsite - efficient, reasonable and excellent quality! And he is a real good guy and personable. Professional work - no complaints, will use again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

Jim T.
08/2018
5.0
The project was top notch. Not only did they consistently show up on time , they completed the project on time. The owner was directly involved from start to finish. Would recommend Craftsman Custom Design to anyone. Plan to use for a future project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra S.
08/2018
5.0
very responsive

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

John B.
04/2018
5.0
Very professional crew. The owner was directly involved from start to finish. Would recommend Craftsman Custom Design to anyone. Plan to use for a future project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,900
    • 1(current)
    • 2

Contact information

140A Metro Park, Rochester, NY 14606


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

basement waterproofer,
deck cleaner

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Craftsman Home Remodeling, LLC accepts the following forms of payment: CreditCard
Yes, Craftsman Home Remodeling, LLC offers free project estimates.
No, Craftsman Home Remodeling, LLC does not offer eco-friendly accreditations.
No, Craftsman Home Remodeling, LLC does not offer a senior discount.
No, Craftsman Home Remodeling, LLC does not offer emergency services.
Yes, Craftsman Home Remodeling, LLC offers warranties.

Contact information

140A Metro Park, Rochester, NY 14606


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed