This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are an A+ rated BBB accredited business that has been on the job since 2006, specializing in mold remediation and basement waterproofing. We will come to your home, evaluate your problem area, and provide you a free estimate. We offer a Lifetime Warranty* (Some Restrictions May Apply) and offer Financing Options. Please call our office to schedule your free estimate at 585-235-6182
They did a great job. They were attentive, met my needs and did it in a timely manner.
Description of Work: I had a mold issue in my basement that they cleaned up.
Rating Category
Rating out of 5
Yes, I recommend this pro
Bill and Donna B.
10/2014
5.0
They came in and decided that there was nothing they could do. The problem we had did not require their services. There was no charge. They were very pleasant. They came out in a timely manner. They did not try to sell us anything that we did not need. They did everything we asked them to. They came out right away and they came when they said they would.
Description of Work: Comprehensive Mold Management, LLC came and did a quick inspection. We have had some strong odors of mold and mildew in our second floor. They came and used their little sensing gun and said that we just wash it down with bleach.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles K.
10/2014
5.0
As far as it has gone, it's been excellent. There was no charge. As far as the presentation, it was very professional. Something that I really personally liked was the fact that there is no pressure. They mainly gave out information and left it up to us to contact them.
Description of Work: It was just an estimate. We haven't had it done yet; we are going to have it done. The quote was for going up in the attic, and doing whatever it was that they needed to do to ensure us that the mold would no longer grow if we had some.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald T.
10/2014
1.0
Quite frankly he uses scare techniques to make his sales. He convinced the buyer that the roof was unsafe and needed to be replaced and I had three independent roofing contractors turn out and all three of them said he was full of crap that the roof is fine. All he is trying to do is sell this whole house. I have talked to a couple of realtors and they said that's his modus operandi. He tries to scare people into really buying things that they really don't need and aren't going to make a difference. He did the same thing at my house. It may have been a free estimate and he was trying to sell me a job. He is a liar. He did have some information but overall he is a fraud. He was there when I called. He was there on time. While he was doing this walk through with my parents house with his buyer when he came down he came down out of the attic. He did not see the mold that was in the attic. He was more concerned about telling them the roof had to be torn off and they had to have this fan installed. When he came down and told her this I told him I beg to differ I had a 285 pound roofer walking around on that roof yesterday and he didn't fall through and he said well he is awfully lucky. I said no I just think your not a roofing expert your the mold expert and he looked at me in front of this buyer and the buyers realtor and said well its good it does not matter because your not paying me, she is.
Description of Work: I had him come out for a mold inspection.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Comprehensive Mold Management LLC
I respect the opinion of the person writing this, but I am not in agreement with their roofers evaluation. Did any of these roofers inspect the inside as well or just the outside of the roof? The person that reviewed this did not call us or pay us for any services. I stated my opinion based on the condition of the plywood roof. I can only imagine the person who wrote this review was not happy with my evaluation, as the person that paid for this inspection did not purchase the home. We obviously evaluated two properties for this customer, and felt our initial inspection at the first property was adequate enough to call us to come and inspect the second property. We reached out to this customer as we do with every customer for a follow up and he never responded, if he had an issue with our evaluation he should have reached out to us.
Tom H.
10/2014
4.0
I was satisfied with the advice and the testing.
Description of Work: They did testing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Monica F.
10/2014
4.0
It was a positive experience. It's a good company.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael M.
10/2014
5.0
basement waterproofing
+ -1 more
The guy was pretty good. I will have them do the work if I could. They were very knowledgeable and knew what he was talking about. He had seen this situation before and knows what to do about it.
Description of Work: I got an estimate from Comprehensive Mold Management. They were supposed to do the whole basement perimeter that contain mold along the drain and the foundation line.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
dave K.
10/2014
5.0
They were fine. They came out and did exactly what they said they were going to do and got back with us in a timely fashion. If I needed to, I would use them again.
Description of Work: They came in and did an analysis of some mold that was in the property. They came out and did some air testing and scraped some samples for analysis at the lab.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
George L.
10/2014
5.0
Very professional,friendly, on time. Corrected problem. Cleaned up mold, disinfected,scraped and HEPA vacuum block walls. Applied mold proof coating (2 coats) Drilled drainage holes on block. Very satisfied with work. Left the basement cleaner than when they arrived.
Description of Work: Mold remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
MaryAnne W.
09/2014
1.0
They then gave me a quote that was a little pricey at about $5500. He was sort of semi-rude and in a big hurry. I kind of wondered why he came out if he didn’t have time. I chose not to use their services.
Description of Work: They came out and did a quick inspection.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from Comprehensive Mold Management LLC
I was quite surprised to see this review today on a quote we completed over a year ago. I spent a fair amount of time at this customers house and was more that happy to go to her house.She was very pleasant at the time of the quote and seemed happy with my suggestions. I took many pictures at the time of the quote and her quote was sent out promptly. I then followed up with the customer a week later to see what her feelings were on the quote. She did mention that he work was expensive and she wanted to see if she could come up with the funds to complete the work. We never heard from her again. I have left a message for her on her voicemail hoping for a response so we can see why she felt this way. Customer satisfaction is our number one goal and certainly hope to speak to her an resolve this.
Marc B.
08/2014
5.0
They were very nice, they did a good job. We have no complaints. It went well.
Description of Work: We had some mold treatment done by Comprehensive Mold Management. We had some mold in our attic they treated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Comprehensive Mold Management LLC
We are glad to hear that the work went well. Thank you for the positive review!
John Z.
07/2014
5.0
It was pretty good. There are not many contractors who do that so I chose this one because they are closest to my house. They also had good reviews. It went real well.
Description of Work: They did mold remediation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Comprehensive Mold Management LLC
Thank you for the review. We are glad to hear the work went well and we were close for your convenience!
Justin S.
07/2014
5.0
basement waterproofing, interior painters
+ 0 more
The team showed up on time for the job. They set up a negative air system and we had no dust or fumes in the house and they were incredibly professional. The job was quoted at 3 days and was complete in 2.5. They were a little pricier than some other companies but they were professional and I felt good about the work being done and done with quality.
Description of Work: Stripped and removed a partially finished basement, cleaned the walls, painted, sealed and drilled weep holes to remove mold/water damage from a previous flood.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Comprehensive Mold Management LLC
Thank you for the great review. We understand that we may not always be the "cheapest price," but we sell our work on the quality and doing it correctly. We are glad you are pleased with the work itself and if we can ever be of assistance to you in the future please let us know.
Florence T.
07/2014
5.0
basement waterproofing, insulation
+ 0 more
The team arrived right on schedule and worked steadily through the day and returned the next day to finish as was planned. They hauled away all debris, as there was moldy wood from the old pantry that needed to be removed. They mopped every surface down and left it clean and fresh. I am extremely pleased and would highly recommend them.
Description of Work: Scraped and removed all the mold off the concrete walls in the entire basement. Vacuumed and sealed the walls. Applied two coats on the entire surface with mold proof coating. Applied high density closed cell spray foam on perimeter joist. I also purchased a HEPA filtration system to neutralize odors up to a 1500 sq ft area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Comprehensive Mold Management LLC
Thank you for the amazing review and the nomination. Our customer's satisfaction is our top priority. If we can ever be of assistance to your or anyone else you may know in the future please contact us!
Scot R.
07/2014
5.0
They connected concerns with the basement and the bedroom to the bathroom mold issues. They offered a full price of work in all those rooms. They estimate he said was half what he ended up sending us, though he did say it was best guess when he was with us.
Description of Work: Came out and did a mold assessment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Lauren V.
06/2014
5.0
air duct cleaning, insulation
+ 0 more
Work is scheduled to begin 6/23 - to be determined!
Description of Work: Scheduled to replace roof ridge vent and install a power vent; open up ventilation under soffits and install new vented soffit panels; add insulation in attic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Comprehensive Mold Management LLC
Thank you for the review. We look forward to completing the work at your home next week. If you have any questions please give us a call at the office.
Jennifer H.
06/2014
5.0
basement waterproofing
+ -1 more
They did an excellent job. Returned promptly when notified that the sealant was pealing.
Description of Work: Basement mold remediation and sealing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Comprehensive Mold Management LLC
Thank you, [member name removed] for your kind review. If we can be of any assistance to you or anyone you may know, please do not hesitate to contact us.
Mary Ellen C.
06/2014
5.0
My parents had fallen behind in home maintenance tasks over the years, and ended up with serious mold in their basement. I contacted Comprehensive Mold Management and scheduled an appointment within days. Paul, the owner, appraised the damage and thoroughly described the work they would do. I was able to sign the contract and put down a deposit electronically--how convenient! The work crew arrived on time on the appointed day. They were very polite and respectful to my mother and me. I am amazed at the job they did! I've never seen that basement so clean. I highly recommend Comprehensive Mold Management.
Description of Work: Basement mold remediation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Comprehensive Mold Management LLC
Thank you very much [member name removed]! We appreciate the positive feedback, you were a pleasure to work with. If we can ever be of assistance to you or anyone else you may know, please do not hesitate to contact us.
Jeanne H.
05/2014
5.0
Dave arrived on time, looked over the situation, explained clearly what needed to be done, answered all my questions. Crew arrived on time, went right to work, showed me the results. Sold home and realtors were very pleased that we had used professionals and felt that the job done would appease any buyers who might have concerns regarding mold.
Description of Work: Remediated a section of the attic that had mold on the rafters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mark D.
05/2014
5.0
It could not have gone better. They are professional and qualified from start to finish...from receptionist, to owner/assessor, to mold remediation crew. Every option was addressed, every move was explained and the job was done to our complete satisfaction. We had mold in the rafters of our home and it was treated, coated (with a 5 year guarantee of no recurrence) and baffles were installed to allow proper airflow and deter the growth of future mold. Not only was the crew efficient, they were polite, informative and left the house and garage spotless. The owner followed up to make sure we were satisfied with the job. Big "YES" there! We would not hesitate to recommend this company to family and friends.
Description of Work: Mold assessment in rafters and mold remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Comprehensive Mold Management LLC
Thank you [removed member name] for the kind review! We greatly appreciate it. If we can ever be of assistance to you or anyone you know in the future, please do not hesitate to contact us.
Georgia U.
04/2014
5.0
basement waterproofing
+ -1 more
The crew that was sent out to process the basement, showed up on time all three days it took. They worked at a steady pace, cleaning up as they went. They treated the walls after removing old paneling , and painted a mold resistant product on all walls. They drilled holes in the bottom cinder blocks for water drainage and placed a barrier around the bottom of the walls so that any water that did come through would go directly into the drain around the floor and into the sunk pump. While doing the work they sealed off the basement so that no spores would escape and set up a air system that took the air directly to the outside. My husband has COPD and the chemicals they used did not present any problem.They also installed a dehumidifier .The entire company was a joy to work with and the employees were excellent.
Description of Work: Provider removed molded paneling and cleaned and removed all mold in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Nicole T.
03/2014
5.0
insulation
+ -1 more
I would recommend CMM to anyone who needed these services provided. The entire crew was very professional and friendly. It took 3 days to complete the work as they had originally planned. After I came home from work the first day, I would have never known anyone was in my house working. They cleaned up so thoroughly which was great because I have a 2 year old who sleeps in the room next to where the work was being done. I felt completely comfortable that things were sealed up as they should be and were not dirty at all. I even got a recommendation to get my gutters cleaned as they were up there and saw they were pretty clogged while installing the vents in the attic. I appreciated it very much as we are not 'handy' people! Obviously, the high cost is not fun, but I did not even bother getting a second opinion as CMM came so highly recommended and I thought Paul was very efficient when he came to do our estimate. Well worth the money to have it done correctly!
Description of Work: We had mold remediation completed in our attic as well as installation of soffit vents and baffles in the attic. Removed old blown insulation and put new back in. Also, insulated the attic door to prevent cold air from coming through the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Mary E B.
12/2013
5.0
ceramic tile, flooring contractor
+ 0 more
The workers did a wonderful job and were very professional and courteous. They were very careful to contain all the dust created by removal of the floor tiles. The original toilet was not fitted properly to the floor and they corrected that issue. They spent several days on this difficult project and stayed to the task the whole time. We were very impressed with their work ethic. We are very pleased with the job they did and the floor looks great. We have used this company for several projects in the house and have never been disappointed.
Description of Work: Contained the bathroom. Removed the toilet; removed the existing tile floor down to the plywood. Replaced damaged plywood as needed. Installed new 3/8 " Hardy Board tile backer on the floor. Installed new 12 X12 " floor tiles. Replaced toilet. Grout floor. Installed trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Marie M.
11/2013
5.0
The employees of Comprehensive Mold Managment reported to work at our home each day on time and ready to go to work. They were good communicators and answered any questions we had. We had been told that it would take about 2 1/2 days for our project and it was right on the mark. The staff was very professional and very hard working. When they completed the project my husband had a walk through and the basement was spotless and we were extremely pleased. The basement is now an area that we want to be in and doubled the useable space in our home. My husband and I would recommend Comprehensive Mold Managment, Paul and his crew if you are in need of Mold Remediation.
Description of Work: We were working from the beginning of the experience with an expert in the field of mold remediation. Paul the owner, came to our home and explained the process. In short order we had a very reasonable bid for the work. After comparing 3 contractors, we picked Comprehensive Mold Managment because of method used and Paul's professionalist.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Jennifer E.
09/2013
5.0
It was a free consultation. Paul is the owner and he came out to do an evaluation to let us know whether or not we have any mold issues in our basement. He was very thorough and working hard on our basement and checking all the surfaces and making sure that there was no mold. He was also very honest, because I had another gentleman who told me that our yard has mold everywhere and that we have to care of it and it is going to cost $5000. And Paul told me that there is not a mold issue here at all. So he was very honest and very thorough. Another company came and also told me the same thing, that I have no mold issue.
Description of Work: I have used Comprehensive Mold Management. They did an evaluation for mold.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Air Duct Cleaning,
Insulation,
Drywall,
Interior Painting,
Glass Block,
Lead Testing & Removal,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction
FAQ
Comprehensive Mold Management LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Comprehensive Mold Management LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa