Comprehensive Mold Management LLC

Basement Waterproofing, Air Duct Cleaning, Insulation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are an A+ rated BBB accredited business that has been on the job since 2006, specializing in mold remediation and basement waterproofing. We will come to your home, evaluate your problem area, and provide you a free estimate. We offer a Lifetime Warranty* (Some Restrictions May Apply) and offer Financing Options. Please call our office to schedule your free estimate at 585-235-6182

Business highlights

19 years of trusted experience
Family Owned & Operated

Services we offer

Basement waterproofing, mold removal, testing & remediation.

Services we don't offer

Asbestos testing & removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.8135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 101-125 of 135 reviews

Steve P.
09/2018
5.0
basement waterproofing
  + -1 more
Good work, the walls look great!
Description of Work: Seal Basement walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Noelle A.
08/2017
5.0
It worked out fine.
Description of Work: Mold Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comprehensive Mold Management LLC
Thank you for taking the time to write the review and for the great ratings. If we can ever be of assistance in the future please let us know.

Gail P.
02/2017
5.0
drywall, insulation, interior painters
  + 1 more
Prompt, neat and good quality.
Description of Work: Bathroom mold remediation and attic ventilation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Comprehensive Mold Management LLC
Thank you for the great rating and review. If you ever need anything in the future please let us know.

George L.
02/2017
5.0
Very good. They did an great job.
Description of Work: Remove mold on basement walls, then seal & paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Comprehensive Mold Management LLC
Thank you very much for the kind review. If we can ever be of any assistance in the future please let us know.

John G.
06/2016
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Comprehensive Mold Management LLC
Thank you for providing us with such an excellent rating, we greatly appreciate it!

Martin N.
06/2016
5.0
basement waterproofing, air duct cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comprehensive Mold Management LLC
Thank you for taking the time to provide us with great ratings! We greatly appreciate it and if we can ever be of assistance in the future please let us know.

Kate B.
05/2016
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Odette B.
04/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Removed mold on basement walls |Painted entire basement with mold resistant paint |Cleaned all air vents

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Comprehensive Mold Management LLC
Thank you for taking the time to rate us. We greatly appreciate the good ratings. If you ever need anything in the future please do not hesitate to contact us. Thanks again.

Mary B.
03/2016
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Comprehensive Mold Management LLC
Thank you for the excellent rating. We appreciate your feedback as well, so if you are able to write any comments that would be helpful as well. However, we are grateful either way for you taking the time to rate us. Thanks again and if we can ever be of any assistance to you in the future please do not hesitate to contact us.

George L.
02/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: mold remediation & sealed basement walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Comprehensive Mold Management LLC
Thank you for the excellent ratings. If we can ever be of any other assistance with other construction throughout your home or if you need your ducts cleaned. Make sure to give us a call, we would be glad to help. Thanks again.

Deb B.
02/2016
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Heather W.
01/2016
5.0
unknown
Description of Work: Very professional service. Very fair price, job performed above and beyond expectations. Would recommend them to anyone who needs mold remediation!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Comprehensive Mold Management LLC
Thank you for the kind review. We are glad to hear that you were pleased with the work overall. If you or anyone you know needs anything in the future please let us know.

Moncia L.
11/2015
5.0
insulation
  + -1 more
.
Description of Work: Paul the owner, office staff, and workers are top notch all around! Paul worked with me from start to finish with options to irradicate attic mold and to increase insulation in the attic itself to eliminate further mold growth. The workers were on time, friendly, and cleaned up after themselves. Very happy and will recommend them to friends and family.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Comprehensive Mold Management LLC
Thank you for the great review. We are so glad that to hear that you were pleased with working with Paul and our other staff. Please let us know if we can ever be of any service to you or anyone you know. Thanks again.

Lana M.
09/2015
3.0
basement waterproofing, drywall, flooring contractor
  + 1 more
unknown
Description of Work: We had water leaking into our basement via a window frame and noticed mold on our carpet (finished basement) recently. Without knowing how long water had been leaking in, we were concerned about a greater issue underneath the carpet/drywall. The man who came told us it was a small area of black mold and to just wash the carpet with soap and water to get the mold out, and if the mold comes back then we have a further issue underneath that small spot. I guess this was a way to test matters without having to rip up the carpet/drywall, but I can't say I feel very comfortable with his suggestion. If I have any possibility of black mold under that carpet (which common sense would almost confirm in my mind), I want someone to take measures to fix it ASAP. I found it very odd that he did not feel the same.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from Comprehensive Mold Management LLC
We came out for the our free mold analysis and met with the husband. There was a small area of mold, which was under 10 square feet. Therefore, we recommended for them to clean the area with a Borax and water solution because it was under the 10 square feet. When it is under 10 square feet negative air and containment is not required to be set up, therefore by making the recommendation they would not have to pay to have the problem rectified. The husband said he would take care of it himself. We always try and first recommend for customer’s to take care of it themselves to save money if possible. We would be more than happy to come back out and conduct air testing. If there are any further questions or concerns please feel free to contact our office. Thank you.

Joyce B.
08/2015
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Removed all walls, ceiling and framing down to the block walls. Removed all debris. Treated all areas of the basement EPA approved disinfectant. Cleaned and HEPA vacuumed all surfaces and applied two coats of Mold Proof Coating all all block walls. Drilled 5/8 inch drainage weep holes on all lower block to relieve water pressure in block and installed plastic covers to over the weep holes to divert water to the trench. Lifetime Warranty on no return of mold growth on all areas where mold proof paint has been applied as long as we own the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,270.4

Response from Comprehensive Mold Management LLC
Thank you for the great ratings! We are glad that we were able to take care of your moisture problem in your basement. If we can ever be of any assistance to you in the future or anyone else you know, please do not hesitate to contact us.

Marie M.
04/2015
5.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Georgia U.
04/2015
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: They removed old paneling,treated all the walls for mold and installed a dehumidifier. As they performed the work the area was blocked off from the rest of the house so no materials could escape. Products used were non allergic and minimal smell. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Comprehensive Mold Management LLC
Thank you for the great ratings. We always make sure to set up the proper containment to ensure that the spores do not spread throughout your home. If you or anyone you know needs our assistance in the future please contact us.

01/2015
5.0
air duct cleaning, interior painters
  + 0 more
unknown
Description of Work: We had the mold removed from our basement and attic, as well as weep holes drilled and everything painted with mold resistant paint. They also installed a roof vent for the attic. They were very prompt and left everything clean. So far everything seems great and we've had no further problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Comprehensive Mold Management LLC
Thank you for the great review. We are glad everything went well and if you do have any issues or concerns down the road please let us know. We will make sure to address it ASAP.

Chrsitopher P.
10/2014
5.0
They were great.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth P.
10/2014
4.0
Everything turned out fine.
Description of Work: They did a mold evaluation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E B.
06/2013
5.0
basement waterproofing
  + -1 more
Two young men, John and Nick, arrived on time, were very polite and courteous. They worked very hard on 2 of the most hot and humid days of the week. They performed the necessary work and at the end of the job they explained the details of what had been done. They removed all debris and left the basement very clean. They answered all my questions to my satisfaction. I was very impressed with their performance and professionalism, and extremely satisfied with the job they did. I would definitely recommend this company to others.
Description of Work: Treated basement walls for removal of mold, which included cleaning and vacuuming the block walls, applying 2 coats of mold proof coating, drilling 5/8 inch drainage weep holes on all lower block walls to relieve water pressure in the block, installing plastic covers over weep holes to divert water into the trench, installing Sante Fe "Classic" whole house dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Chris H.
02/2013
5.0
They made some recommendations – like getting a humidifier for the area - but didn’t think we needed any major service. I was impressed with the way the guy handled himself & how he assessed the situation.
Description of Work: My wife felt there was a moldy smell in the basement so we called them for an evaluation.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy Z.
12/2012
5.0
basement waterproofing
  + -1 more
I knew that before I did anything with my basement to make it a little more user-friendly, I should find out if mold was an issue and get that taken care of. I called in two companies, one being CMM (Paul Wagner is the owner). I liked both Paul and the other owner and trusted what they were telling me, Neither used scare tactics or tried in any way to exaggerate the nature of the problem. However, in the end, I felt more comfortable with Paul and his approach to the problem. So, despite the fact that his estimate was $1000 more, I decided to go with CMM. Paul worked with me to bring the price down a bit and was very accommodating in many other ways as well. The work began right on schedule and was finished within the week, even though I was certain it was going to extend over into the following week. Other than some unavoidable noise, tThere was virtually no disruption to my home or my life in general. The crew doing the work were just wonderful. I can't say enough good things about them. They were friendly, courteous, super-nice to my dog, clean - you name it. Just like Paul, they were as accommodating as they could be. In the end, the basement feels better, looks better, and is much healthier. I highly recommend CMM.
Description of Work: Mold remediation, painting floor, building new stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Catherine D.
11/2012
5.0
basement waterproofing
  + -1 more
They were actually a very lovely company. They were probably the second runner up. The people from the other company proposed a more comprehensive solution that would solve the problem. The people from Comprehensive do a fine job. But the people from the other company just extended the scope a bit more and solved more problems than what they were proposing. They didn’t charge me for the quote. They were very responsive.
Description of Work: Comprehensive Mold Management, LLC gave me a quote for basement waterproofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne C.
03/2012
5.0
basement waterproofing
  + -1 more
Paul spent time taking me through his proposal and explaining the process for removing the mold and sealing my basement walls. He checked a number of other areas in my house that I had questions about and was patient with my questions and very open and honest about what did and especially what did not need to be done. The team did a wonderful job and cleaned up thoroughly afterward. The basement looks great and is so much drier and more comfortable.
Description of Work: Mold Remediation and Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Contact information

291 Buell Rd, Rochester, NY 14624

http://www.compmold.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
MA01458, 23-61VC3-SHMO

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Air Duct Cleaning,
Insulation,
Drywall,
Interior Painting,
Glass Block,
Lead Testing & Removal,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction

FAQ

Comprehensive Mold Management LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Comprehensive Mold Management LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Comprehensive Mold Management LLC offers free project estimates.
Yes, Comprehensive Mold Management LLC offers eco-friendly accreditations.
Yes, Comprehensive Mold Management LLC offers a 5% senior discount.
No, Comprehensive Mold Management LLC does not offer emergency services.
Yes, Comprehensive Mold Management LLC offers warranties.
Comprehensive Mold Management LLC offers the following services: Basement waterproofing, mold removal, testing & remediation.
Asbestos testing & removal.

Contact information

291 Buell Rd, Rochester, NY 14624

http://www.compmold.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed