Comfort Windows

Description of Work: They gave me a bid on a window, I am waiting for the window to be fabricated.

Description of Work: I had my windows replaced by Comfort. |Gaps were left on the bottoms of every window. I have foamed them to stop air infiltration. Also, I don't think the insulating value is up to specification. I am getting condensation on the inside of the windows.

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Description of Work: My wife and I needed to have a French door replaced due to deterioration, and after looking at all of the companies, we opted to choose Comfort Window and Door. The crew arrived on Monday, 26 April, at 9:00AM (as they said they would), and started work right away. Things were fine, until they found that they had to widen the doorway and definitely replace the header, and rebuild the subfloor (as we figured that would have to happen). While removing the old header, they found a wire that came up from the basement and through the area of the header. Instead of being cautious, the crew just cut through the wire, which cut the power to the kitchen (and the refrigerator.) When my wife brought this to the attention of the crew, they seemed to be indifferent to this. The crew called out their "electrician" to repair the cut, who did show up later to fix this. However, I have serious reservations about their "electrician", because, on the same day, we had an electrician from Lon Lockwood Electric out to do work (later in the afternoon), and he found that the Comfort electrician spliced the line back together in a junction box in the wall (against code, and a fire hazard). When the LLE electrician confronted the crew about this, they seemed to not care, but eventually they had the Comfort electrician come back out to fix the problem by installing an exterior outlet in place of the junction box. Also, while the crew was working on the door on day #1, one of the crew members started smoking in the door way of the house - we don't smoke, and we have a 3 month-old, and 2-year-old in the house. The crew member smoking seemed to be surprised that we would ask him to stop smoking. After the installation was completed, three days later, we found that the crews failed to clean-up - we found a pile of nails scattered around the area in which they had been working. These weren't hidden, but rather, out in the open and easy to see. We had to have Comfort come back out to the house to replace the screen door, due to poor workmanship. The installation was sloppy, and the door needed to be re-trimmed in order to square it properly. Also, the original screen door that left the factory was put together in a sloppy fashion - so much so that when the door was opened, the plates at the top and bottom pinched the hinges, and caused gouges to the hinge and door edges. When speaking with the management at Comfort, it felt like we were a problem for them, rather than a paying customer who just wanted to get what we paid for - excellent service and an excellent product. For what we paid to Comfort, we should have done this ourselves, or gone to an independent contractor. If you value quality - don't use Comfort Windows for anything.

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Description of Work: Sided entire house and replaced 2 windows and sliding glass door. Went very well. Crew onsite were pleasant and were efficient. Plenty of nails left behind is my biggest complaint. Husband had nails go through his footwear on 2 occasions, requiring a tetanus shot. Upon completion it would have been nice to see our salesman check the quality of work. Still we will go back if we need more improvements made.

Description of Work: Comfort windows replaced two windows in our home. They arrived at the time promised and did a professional job installing the windows. They were efficient and cleaned everything yp afterwards. We would definitely use them again. | | | |

Description of Work: complete tearout of bathroom, rebuild tub enclosure, install tub, vanity, toilet, lights, fan and vinyl flooring

Description of Work: We had a partial roof replacement. This was done by sub-contractors and they were excellent, nice guys, did a great job and cleaned up afterward. We also had all our windows replaced. They ended up sending 2crews who completed the job in less than a day. The windows are excellent but the installers were so professional. They treated our house and possessions with respect and cleaned up when they finished, both inside and out. We could note the difference immediately. If you are looking for a windows, we highly recommend comfort windows. When we shopped around, we found many good windows but when looking at reviews on angies list, we noted that most complaints were not about the windows, but about the installers and installation. Comfort windows has their own employees installing windows. This was important to us.

Description of Work: Replaced 22 windows and one storm door.

Description of Work: Comfort Windows replaced 17 windows.

Description of Work: All first and second floor windows replaced. The outside window frames were covered with white colored aluminum and sealed with caulk.

Description of Work: I had Don and John come and cut down two trees in my yard.

Description of Work: Comfort Windows Door Siding replaced all of our windows in our home.

Description of Work: Comfort Windows Door Siding took out the old windows and installed the new ones. They also did the frame.

Description of Work: Comfort Windows & Door Siding built an addition for us. The sun room they built is great.

Description of Work: Comfort Windows replaced the siding, doors, and windows of my home.

Description of Work: Comfort Windows replaced 18 windows throughout our home.

Description of Work: Comfort Windows installed a new window and also put in a new door.

Description of Work: Comfort Windows replaced a window in the house.

Description of Work: I had Comfort Windows Door install a sliding glass door.

Description of Work: We called Comfort Windows for an estimate and they sent a representative out. The representative was very clear and helpful. We ordered 2 doors and 8 windows. They sent installers out to put everything in.

Description of Work: Comfort Window & Doors installed seven new windows in my home.