Christian Flooring

Didn't find what I was looking for as far as product was concerned. Poor follow-up and direction from sales person.

unknown

The sales person was just great. I made several trips to this store to review samples of flooring. The store would not let me take any samples home to view even if I left a deposit. Finally, I ask for a estimator to come to my home and give me a quote for the flooring and installation. At that point, the sales person told me I would have to pay a 1/3 deposit to get an estimate. 1/3 of what? Do I loose the deposit if I don't accept the estimate? Wow! Crazy store to do business with. I can't imagine how they survive. I would never attempt to do business with them again. Not the sales persons fault, just seems to be the policy of thes "Christian" people.

we were sold a flooring made of a material totally unsuitable to areas of moisture like the basement. The cork flooring sold to us also had a finish which scratched of easily. The floor is already buckling and we are going to have to replace it again. also during the installation one of the installers was rude to my wife

unknown

Update 07/26: The company's Chief Operating Officer contacted me after seeing my online reviews and made things right. My Original 07/06 Review is as follows: Four months of this ordeal that cost us $3,600, just to be left with carpeting that is falling apart. They kept messing up and would each time promise they would not stop till they got things right. The last thing resulted in a seam days later starting to fall apart. They said they video-taped in our home (without our knowledge) and are claiming the video is proof of a job well done. It takes days of vacuuming to reveal a bad seam, when fibers start coming out. They refused to fix this seam. Details: First the salesman sold us one carpeting and ordered a cheaper one. The manager then ordered the correct carpeting. Then the padding was not right, and it was replaced. That resulted in two seams days later starting to fall apart. The seams could not be fixed, so new carpeting was fully installed in one bedroom and partially installed in the other. That resulted in another seam days later starting to fall apart. The manager told me that the maker of the carpeting and padding, Mohawk Carpeting would not reimburse Christian Flooring. This means that the blame is fully on Christian Flooring. Christian Flooring does not want to lose any more money on us and refuses to even talk to us now. --Problems on the stairs presented later.

We used them 4 years ago. They did hardwood, tile and carpet. I actually had family members and friends use them after I did.

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