Carter Exteriors

Roofing, Gutters

About us

With over ten years of experience, we focus on asphalt shingle roofing in the Rochester, New York, area. Protect your largest investment with our reliable roofing services. We are a locally owned and operated roofing company currently serving Rochester, NY and surrounding communities. If you want to make your roof last as long as possible, it is vital that you never put off a roof repair. Small issues with roofing become big issues in a hurry. Our services include asphalt roof replacement, Metal roofs, EPDM and TPO commercial roof replacement. Your roof does a lot of work; it keeps your home and your family protected from the elements, and it helps your home look its best. Your roof is too important to trust to anyone but the experts, and we have the knowledge and experience needed to ensure a job well done. We also offer commercial roofing, metal roofing, and roofing installation. We will treat your home or commercial property as if it were our own. Give us a call today. We look forward to it.

Business highlights

20 years of trusted experience

Services we offer

Roofing, Gutters, Siding, Windows, Insurance Restoration

Services we don't offer

Ask for Details!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$250 off full roof replacement



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.8
punctuality
5.0

Filter reviews by category

Showing 1-7 of 7 reviews

Maryanne C.
05/2023
5.0
roofing
  + -1 more
I can’t say enough good things about Carter. They solved several problems I’ve had over the years. Their large crew was efficient, polite, neat and very hard working. When they were finished, everything was neat and worked perfectly. They removed my kitchen skylight, rebuilt my kitchen ceiling, removed a second inoperable chimney, reinstalled the awning over my deck and gave me a beautiful roof that will last my lifetime. Jim, Austin, Hunter and their crew were knowledgeable, helpful, had great suggestions and were a pleasure to work with. I highly recommend them.
Description of Work: They removed my kitchen skylight, rebuilt my kitchen ceiling, took down an inoperable chimney to the roofline, installed a new roof, reinstalled the awning over my deck.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Nate H.
11/2019
5.0
gutter repair, roofing
  + 0 more
The overall experience with the team on Carters was great. From the start with Scott in the sales process. He was very professional and great at explaining things. Jim was awesome with attention to details as he was inspecting the work being done. Everything was cleaned up and can hardly tell they were there, other than the amazing looking new roof and gutters. I couldn’t be happier and to have the warranty on the work is just icing on the cake. Highly recommend using Carters.
Description of Work: roof and gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David C.
09/2019
5.0
roofing
  + -1 more
Jim from Carter Exteriors came out and quoted our project. We ultimately went with another contractor but it was a hard decision. Jim is very knowledgeable and took the time to address all of our concerns in his quote. Pricing was great. I won't hesitate to invite him to quote future projects.
Description of Work: Roof repair to solve an ice dam issue.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carter Exteriors
[Member Name Removed], I'm sorry we couldn't help you more. It really means a lot that you took the time to leave a review for us. Our goal is to always be straight forward and to treat every customer with respect. Thank you for the opportunity to earn your business.

Laurie S.
09/2019
5.0
roofing
  + -1 more
It was excellent. High quality workers. They cleaned up after themselves., polite, and considerate.
Description of Work: They installed new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Carter Exteriors
Thank you [Member Name Removed], it was our pleasure

Laurie S.
09/2019
5.0
gutter repair, roofing
  + 0 more
A roofer recommended Carter Exteriors to us because our roof is so large. We get plenty of estimates because of the cost for such a large roof (45 square). Their price was competitive but being recommended by another roofer spoke volumes! Our roof was a tear off. Brad was our project manager and Igor with his crew did the job. Communication with Brad has been excellent! Igor and his crew went above and beyond to do a meticulous job. Their work looks great! Quality craftsmanship from start to finish! As of today, not only have they put a new roof on our house but covered all of the fascia, made vents on the soffits and installed new vinyl soffits. I can't say enough good about Carter Exteriors. This has been the most stress free job ever! Brad helped us with our insurance company so that a large portion of the bill was paid by insurance. He was here when the adjuster came and contacted them for supplemental during the job. At the end of the job, the guys cleaned up our yard and there was barely a trace they were there. They did leave a big impression as hard working guys striving to do a quality job.
Description of Work: New Roof, fascia, soffits, gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Craig & Andrea P.
09/2019
5.0
roofing
  + -1 more
It was very good. I was very pleased with their work. They were very professional and they cleaned up nicely.
Description of Work: They replaced my roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Carter Exteriors
Thank you, glad we could help you

Corinda C.
09/2019
5.0
roofing
  + -1 more
Excellent. I found the owner accommodating and very thorough.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Carter Exteriors
Thank you for trusting us with your home

    Contact information

    2003 Lyell Ave, Rochester, NY 14606

    https://carterexteriors.com/

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters

    FAQ

    Carter Exteriors is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Carter Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Carter Exteriors offers free project estimates.
    No, Carter Exteriors does not offer eco-friendly accreditations.
    No, Carter Exteriors does not offer a senior discount.
    No, Carter Exteriors does not offer emergency services.
    Yes, Carter Exteriors offers warranties.
    Carter Exteriors offers the following services: Roofing, Gutters, Siding, Windows, Insurance Restoration
    Ask for Details!

    Contact information

    2003 Lyell Ave, Rochester, NY 14606

    https://carterexteriors.com/

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 12:00 PM