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Canterbury Chimney Sweeps

Chimney Sweep, Chimney Repair, Chimney Caps

About us

Canterbury Chimney Sweeps Inc will ensure your chimney is clean and safe. For excellent Rochester chimney sweep services and helpful tips, call us today to schedule an appointment. At Canterbury Chimney Sweeps Inc, we pride ourselves on the reputation we've built in Rochester. As a trusted chimney and fireplace installer, we'll work within your timeframe and budget with the goal of not just meeting, but exceeding your expectations. And as a matter of policy, we pledge to leave your property in clean, orderly shape once your installation project is complete.

Business highlights

40 years of trusted experience

Services we offer

Chimney service - cleaning, inspections, relining, minor repair, rain caps & accessories

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.594 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
9%
3
4%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 94 reviews

Paul G.
08/2019
3.0
chimney sweep
  + -1 more
Requested a quote through Angie's List but never heard back.
Description of Work: Chimney Cleaning & Inspection

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Amy V.
04/2019
5.0
chimney sweep, chimney repair
  + 0 more
Punctual, tidy, expert, and professional. Would recommend this company any day, and hope to see them at least annually for years to come.
Description of Work: chimney cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sheilah M.
06/2018
5.0
chimney caps
  + -1 more
The service was great. Canterbury was responsive and the chimney professional that serviced us was very knowledgeable about his trade. I felt very comfortable having him in my home and the service he performed. Only wish I remembered his name in the event we needed to hire them again.
Description of Work: Chimney inspection and chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca O.
12/2017
5.0
chimney sweep
  + -1 more
They were punctual, efficient, and friendly. Pleasure to do business with!
Description of Work: Regular chimney/fireplace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aspen A.
11/2017
5.0
chimney sweep
  + -1 more
Punctual and friendly. I would highly recommend!
Description of Work: Chimney Sweep and Safety Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Patricia R.
11/2017
5.0
chimney sweep
  + -1 more
Excellent service done very well and the two technicians were very professional and respectful of my property . I would definitely recommend them and use them in the future!
Description of Work: Chimney need to be cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisabeth F.
11/2017
2.0
chimney sweep
  + -1 more
I got a call 30 minutes before the scheduled service to say they had truck battery problems and needed to reschedule. We rescheduled and service person called and came a little early that day. Service person did the chimney sweeping, but did not have equipment to do the listed safety inspection. Since my chimney was slanted at an angle he could only do a visual inspection of the fireplace basically without a camera. He also did not have a ladder to reach the chimney cap which also was listed on the invoice from Angie's List. So I did not get the written safety inspection also listed. This should just be called a sweep, not a chimney inspection. The company said they've asked Angie's List to change the listing without result. However, the company did not inform me ahead of time that I would not get most of the services I paid for. They did not offer any other resolution.
Description of Work: Chimney sweep and safety inspection

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$99

David M.
11/2017
5.0
chimney sweep
  + -1 more
Friendly guy, I would definitely hire again. Awesome service!
Description of Work: Chimney swept. On time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Jeremy B.
10/2017
5.0
chimney sweep
  + -1 more
Everything went great. The tech showed up on time and was very knowledgeable. He took a look a the fireplace and determined there were a few minor issues that would need to be addressed. He noticed a crack in the chimney for the furnace and mentioned that I'd need to get the fireplace sealed to make the fireplace up to code. The tech did a great job. He was knowledgeable, polite and explained everything he was doing. The tech even gave me a name of someone that could seal the fireplace.
Description of Work: I needed to have my chimney inspected and cleaned. I hadn't used the fireplace since I moved in and wanted to make sure everything was clean and operational.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deborah C.
10/2017
3.0
chimney sweep
  + -1 more
chimney was inspected but needed no cleaning, so no work was done. I paid 99 dollars for an inspection.
Description of Work: chimney cleaning

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Madelaine E.
10/2017
5.0
chimney sweep
  + -1 more
Everything went as promised. Tech showed up on time, cleaned and inspected the chimney and gave us some advice for further use. I had a side question about replacing a fireplace insert and was given good advice on what to look for, what to expect for installation and several local company recommendations.
Description of Work: We had our chimney cleaned and inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary K.
10/2017
5.0
chimney sweep
  + -1 more
Job was completed to my satisfaction.
Description of Work: Fireplace inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett S.
10/2017
5.0
chimney sweep
  + -1 more
I purchased the service ahead using a coupon through Angie’s List. When the tech arrived and looked at the chimney, he told me that it was in good shape and didn’t even need a cleaning. He provided me with a receipt that showed no charge and I was able to have money refunded by Angie’s List in a couple of days.
Description of Work: Contacted them for a chimney inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Madelaine E.
10/2017
5.0
chimney sweep
  + -1 more
He did a fine job. He was busy for about an hour cleaning out the chimney. He gave us a very detailed report about what he would recommend we do. We'd give him all "A's". The price was reasonable. They were on time. Very professional. I would use him again.
Description of Work: Big deal for $200 chimney service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kristen S.
10/2017
4.0
chimney sweep
  + -1 more
Went very well, professional and efficient
Description of Work: Inspection requested by prospective home buyers

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James B.
10/2017
5.0
chimney sweep, chimney repair
  + 0 more
Great. Chimney was clean, needed no work with the exception of some caulk to seal up some cracks. Brian was very nice, very professional. I will certainly recommend Canterbury to others and use them again when needed.
Description of Work: Needed the chimney at a minimum inspected and possibly cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$48

marguerite M.
09/2017
5.0
chimney sweep
  + -1 more
On time, polite and completed the work in a timely manner. Will definitely hire again
Description of Work: Originally it was my intention to use the coupon offered by Angie's List to have my chimney cleaned since I had not used the wood burning fireplace in several years. After assessing the fireplace it did not need to be cleaned. I was not charged for the visit or the evaluation. He was also kind enough to look at the ash collection area in the basement. It needed a new , usable access door - the old one was probably @ 67 years old, rusty and difficult to open. This was installed at a later date in a timely manner at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Michele K.
09/2017
1.0
chimney sweep
  + -1 more
It hasn't "gone." I have not had a response from Canterbury yet. I really can't answer the question as to whether I would hire them again. I just hope nothing serious has happened to the staff which is preventing them from responding to me. I am in need of chimney inspection/cleaning. If anyone has any recommendations please advise. Thank you so much.
Description of Work: Following is my second e-mail message to Canterbury. My original contact was about three weeks ago when Angie's List offered the $99 coupon for chimney cleaning/inspection services and I promptly paid the $99 fee: Hello: I do hope that you and your team are in good health; however, I am curious as to why you have accepted my $99 paid through Pay Pal for the special chimney service through Angie's List and you have not returned my telephone call, or my last e-mail message, or my communication through your web site. I will be alerting Angie's List so they are aware of the difficulty I am having in getting a response from you. If you are not able to honor the coupon I purchased, I would appreciate a refund of my $99. I was looking forward to working with you. Sincerely,
Rating CategoryRating out of 5

Rob P.
08/2017
3.0
chimney sweep
  + -1 more
Took 2 trips, they did not have correct equipment either time
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$100

Michael L.
07/2017
5.0
chimney sweep, chimney repair
  + 0 more
Guys were great! Very professional. Had to have some minor repair work done to the flue, which they took care of on the spot. Left no trace of themselves behind.
Description of Work: Needed chimney cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave L.
07/2017
5.0
chimney sweep
  + -1 more
They were punctual and professional
Description of Work: General cleaning / inspection of chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Norman B.
07/2017
5.0
chimney sweep
  + -1 more
Very well. On time and good job of cleaning up afterwards. Also gave good recommendation for a mason for chimney repairs. 15
Description of Work: Inspection of flu and fireplace plus cleaning and adding a new brick in base of fireplace. Inspected condition of chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ellen D.
07/2017
5.0
chimney repair
  + -1 more
Hired to fix. Decent price for simple repair. Didnt try to oversell. Very polite.
Description of Work: Needed estimate for chimney repair and fix of fireplace damper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Bette R.
07/2017
5.0
chimney sweep
  + -1 more
Brian was on time, in fact, slightly early, and texted me to ask if that was ok. He not only cleaned the chimney, he gave me advice on possible future repairs.
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

denise M.
06/2017
4.0
chimney sweep
  + -1 more
Very quick cleaning - 15 minutes. Didn't say goodbye.
Description of Work: Vacuuming of fireplace and cleaned chimney.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

144 Navarre Rd, Rochester, NY 14621

www.rochesterchimneysweep.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps

FAQ

Canterbury Chimney Sweeps is currently rated 4.5 overall out of 5.
Canterbury Chimney Sweeps accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Canterbury Chimney Sweeps offers free project estimates.
No, Canterbury Chimney Sweeps does not offer eco-friendly accreditations.
No, Canterbury Chimney Sweeps does not offer a senior discount.
No, Canterbury Chimney Sweeps does not offer emergency services.
No, Canterbury Chimney Sweeps does not offer warranties.
Canterbury Chimney Sweeps offers the following services: Chimney service - cleaning, inspections, relining, minor repair, rain caps & accessories
Ask for details

Contact information

144 Navarre Rd, Rochester, NY 14621

www.rochesterchimneysweep.com