By Any Means Transport LLC

Moving Companies, Delivery Service, Hauling,

About us

We Aim For Perfection In The Services We Provide By Any Means!  Moving! BOOK BELOW! Need A Haul? BOOK BELOW! Delivery? BOOK BELOW! We Also Unload, Pickup, And Deliver PODS!

Business highlights

Black Owned & Operated
LGBTQ+ Friendly

Services we offer

Moving Hauling Delivery Furniture pickup and delivery/Installation Goodwill drop off Garbage Pickup/ Old Furniture

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
0%
2
0%
1
36%


Rating CategoryRating out of 5
quality
3.0
value
3.9
professionalism
3.0
responsiveness
3.0
punctuality
3.3

Filter reviews by category

Showing 1-11 of 11 reviews

Jackie B.
08/2024
5.0
moving companies
  + -1 more
Trevor was great to work with. He is responsible and kept me well informed of the schedule. Mathew and Chuck were on time, worked super hard and handled my equipments with care. The treadmill and elliptical were really heavy but they moved them with a smile. I would definitely recommend BAMT.
Description of Work: Moving exercise equipments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Wanda M.
06/2024
1.0
moving companies
  + -1 more
Worst experience ever did not finish wanted to up price half way through very nasty I'm a 70 year old female and Tryvon tried to bully me out of more money. He showed up in a old rusty VAN and started complaining how long it was taking him I was expecting a moving truck
Description of Work: I needed a one bedroom apartment moved I'm very upset that he was on Angi list where I thought the people were checked out before advertising on the site

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$650

Response from By Any Means Transport LLC
[Member Name Removed] you still owe the other half of your bill. You paid your deposit knowing how much I charged you also re scheduled three times so the urgent move you needed does take sacrifice. Either way I’ll be sending the demand letter for the remaining balance that you owe of you can pay the balance that you agreed to. Thank you.

Jack M.
05/2024
5.0
moving companies
  + -1 more
It went great. They moved us quickly, efficiently and on short notice. They provided incredible service. I'll be recommending Trevon and his team to everyone I know that needs a local moving service.
Description of Work: Moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise C.
05/2024
1.0
moving companies
  + -1 more
I made arrangements with Trevon from BY ANY MEANS TRANSPORT for an upcoming move and paid a $325 deposit. Trevon was very pleasant on the phone and offered boxes for me to pack goods that my family planned to help move. Three different appointments were made for the box delivery, and all three resulted in either a no-show or a cancellation. The boxes are not the issue - the unreliability, inefficiency, lack of consideration and work-ethic are. The last appointment was scheduled for 6:00 AM, at Trevon's suggestion - this appointment resulted in a text message at 5:30 AM to Wanda (not my name) stating that he could come later so I could sleep! I waited until 10:30 AM that morning and then called but no answer and no voice mail available. Shortly thereafter I received a text message asking if I needed help. I responded that I wanted to cancel the move based upon the unreliability related to scheduling and my worry that BY ANY MEANS TRANSPORT would not efficiently follow through with the move. I asked for a refund of my deposit. His reply was sorry, no refunds in a lengthy response. Very disappointed and uncomfortable after an initial contact that was quite pleasant.
Description of Work: Agreed to move furniture on 6/17/24 - paid 1/2 $325.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$650

Response from By Any Means Transport LLC
[Member Name Removed], if you read the email it clearly states that I would be Calling you the next day to drop off your boxes. You called me and booked me the previous day on Thursday so I had other clients and customers who booked me for the next day Friday and others boxes who needed to be delivered to them. You assumed I was Coming when I stated I’d be calling to schedule a time to drop off your boxes. I can’t control what you think I can only do my end of the interaction and clearly communicate my plans as I did. I did try to rush and accommodate your request for the boxes to be dropped off ASAP despite my schedule and yours being filled. I suggested to come by at 6am which you weren’t supposed to because of your conditions and that you would be awake. My morning canceled due to my customer catching a flat tire and not being able to meet me. I then called you to which I got no answer and told you I would like to allow you to continue sleeping and I’d call you another time to schedule a better time. This was a span of 2 days after you booked and rushed me to drop off your boxes. I have NEVER missed a job. And I’d never put anyone else’s concerns over my customers even if it was another customer because every single one of my customers Book their jobs and times specifically for the dates that they move on. I can’t push their move aside because you wanted the boxes in your home the next day. I did suggest you pick them up to expidite your need for them. You declined. Further more. We are not a Box and moving supplies company. We supply these items as a courtesy for FREE for our customers because at By Any Means we understand what we do and that packing can get pretty expensive. We are a moving company. The Dates and times were booked for are our Obligations and your fully entitled to that time. Any other time will be consulted. Thank You and I apologize for your negative experience with us! If you have any more questions concerns or requests please email me in the email attached to your original Invoice! Thank you.

Charice W.
11/2023
5.0
moving companies, hauling services, delivery service
  + 1 more
Communication was great, the service was very professional & efficient. Definitely would recommend!
Description of Work: Hauling and moving furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Laura D.
11/2023
1.0
moving companies
  + -1 more
By any means, transport does not deserve any stars they were very unprofessional and their help was very inexperienced. They damaged some of my furniture. They did not know how to wrap and pack, and when I got to the apartment, they put anything anywhere they could find a space for I was trying to clean up a mess for over two weeks, his estimate was for $1100 and I actually ended up spending $1700. He estimated the move to take two hours to pack and four hours to move. It took way over two hours for wrapping. They weren’t done in the first day and it took almost a whole day eight hours to move me , the owner nasty not a very nice person and if I were anybody reading this review, I would take heed about hiring them for a move. They were very unqualified for this move. he did end up charging me for the extra hours that he used on moving day which according to me was not my fault he estimated four hours of move and it took double the amount. I don’t believe he is qualified to be running this business take heat everybody.
Description of Work: Packing a 2/2 apartment and moving down the road

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,700

Response from By Any Means Transport LLC
I apologize for your experience with us. I am looking into hiring new employees to make it all easier for everyone. If you have any suggestions please feel free to contact us. However your new apartment was organized the way your daughter informed us to. Also you moved a two bedroom apartment plus a storage unit of items and boxes into a smaller 2 bedroom therefore it will be a lot more items if yours and less space. If you need any help unpacking I’d be more than willing to help you with that! Every move is unique and sometimes it may take longer than estimated especywhen a storage unit is added to the move. Again I apologize for my guy damaging your Items which I did reimburse $200.00 I’ll try to focus more on those things you mention. Have a good blessed day. Thank you!

Jill F.
10/2023
1.0
moving companies
  + -1 more
I would give them a 0 if I could. They kept on changing times for the moving. They took me for over 1200 and did not do the whole move. They wanted to reschedule, however it would cost 150 per person. They brought no blankets or dollies. Came in a u haul truck which does not matter. I feel like I have been taken advantage of. What happened to helping your fellow man. I support black businesses, however job was not done. I am 57 years old and would moved myself, but I am too old to fo it. Been stuck in bed since Saturday night with pain. I am very sad and hurt on this.
Description of Work: Still need to move a couch and chair. It is in my car and husband can not bring it himself.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,254

Response from By Any Means Transport LLC
Everything we brought was boxed or Bagged so the pictures you submitted doesn’t show any details of what mistakes we made. I do apologize for the bill being so high but you failed to mention the Extra Storage unit full of Furniture that you had. I charge 150 per hour not per person so that’s what made your bill increase. I’m not in business to take advantage of people I’m here to help people. If there’s anything you need help with in the future don’t hesitate to contact me! Thank You for working with us.

Phaedra P.
10/2023
5.0
moving companies
  + -1 more
Very Professional business. Also very courteous. I highly recommend and am very pleased.
Description of Work: WORKING and MOVING
Rating CategoryRating out of 5
Yes, I recommend this pro

mary beth F.
09/2023
5.0
moving companies
  + -1 more
These guys were fast, organized, courteous and very careful packing and unloading our items. It was a fantastic overall experience!!
Description of Work: Moving
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel F.
08/2023
5.0
moving companies
  + -1 more
Pretty smooth job, they worked quickly.
Description of Work: moving
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig L.
08/2023
5.0
moving companies
  + -1 more
Everything went great. The guys were great and worked hard. They went above and beyond to help us.
Description of Work: Moving Companies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

    Contact information

    1875 E Main st, Rochester, NY 14609

    https://by-any-means-transports.square.site

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Delivery Service,
    Hauling,
    Garbage Collection

    FAQ

    By Any Means Transport LLC is currently rated 3.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    By Any Means Transport LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, By Any Means Transport LLC offers free project estimates.
    No, By Any Means Transport LLC does not offer eco-friendly accreditations.
    No, By Any Means Transport LLC does not offer a senior discount.
    No, By Any Means Transport LLC does not offer emergency services.
    No, By Any Means Transport LLC does not offer warranties.
    By Any Means Transport LLC offers the following services: Moving Hauling Delivery Furniture pickup and delivery/Installation Goodwill drop off Garbage Pickup/ Old Furniture
    Don't see your need on our list of services? Give us a call to further discuss your needs!

    Contact information

    1875 E Main st, Rochester, NY 14609

    https://by-any-means-transports.square.site

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day