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Berkeley Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

Berkeley Heating and Cooling will provide you with the best quality equipment, at the best possible price. We work efficiently, neatly and carefully to ensure your comfort and satisfaction. Our continued success depends upon earning and keeping your business. We do not charge up front fees for unnecessary maintenance contracts. We will proudly provide our liability insurance information for your residential work as well as workers compensation for your new construction or commercial work. Cost is determined by the job. Show Us Your Quote From Any Local, Reputable Contractor And We Will Beat Their Price!!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Air Quality Systems, Air Conditioners, Heat Pumps, Furnaces, Boilers, Air Handlers, Packaged Units, Comfort Controls, Humidifiers, Air Cleaners, In Floor Heating & Hot Water Heaters.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.896 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
0%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 96 reviews

Mark L.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
I received several quotes for HVAC Contractors and I am happy I went with Berkeley Heating and Cooling. They gave me a very fair price and excellent warranty. Todd was great to work with and he even corrected mistakes of the original contractor. He responded to all my emails in a timely fashion. They did an excellent job in installing the unit and I would use them again.
Description of Work: Installation of a Rheem Central Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,850

Response from Berkeley Heating & Cooling
Thank you for taking the time write your review. We appreciate your business! Todd

Jeanne M.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend Berkeley heating and cooling. I contacted Todd based on his listing on this site. He responded immediately and then contacted me the next day to set up an appt. He did a perfect job and I appreciated the excellent communication before and during the project. Don't bother looking further, Todd's your man!
Description of Work: Installed piping /gas line to my kiln

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Berkeley Heating & Cooling
Thank you for your feed back. It was a please to work for you! Todd

Harry B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Salesman is very direct and professional. Provided excellent installation details and pricing. Removed and installed a new boiler and indirect water heater in 1 days time. I am very happy with the performance and economy of my new boiler and water heater.
Description of Work: Replaced Boiler with 97% efficient Peerless boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lisa S.
02/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Todd initially came over to work on the furnace. The second stage would not kick in and the house never really warmed up. He determined that the furnace itself was fine but that when it had been installed, the provider had not evaluated the duct work, which was insufficient for the size furnace. (The house had never really been warm in the winter but it had gotten worse recently.) This is an old house and the switch from oil to gas forced air had been done before we owned it. To be honest, the ducts kind of looked like they were designed by someone on crack. Anyway, he tore out most of the ductwork in the basement and replaced it all, added two new heat runs to the living room, and replaced one run in the walls that was flexible tubing. There is actually more headroom in our basement now that the work is done the right way. Comfortwise, it was like night and day after he was done...so much warmer. A couple of days after the work was done the furnace started making a terrible noise, of course on a Friday evening. I called him, and he came right away. Turns out that the convection blower motor had self-destructed after a few years of working too hard to push too hot air into too small ducts. He lent us a space heater for the night and replaced the motor in the morning. Todd and his crew were great. They did the work quickly and efficiently. I can't imagine what this winter would have felt like if we were still limping along with the old ductwork. They were there when they promised, didn't leave a mess behind, and were always pleasant to deal with.
Description of Work: Ductwork and furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berkeley Heating & Cooling
Thank you very much for taking the time to write a review! We are happy to hear you are warm and comfortable. If we can help you at all in the future, please let us know. Todd

chris C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. It was a snowy day, but despite that, they showed up on time and provided a full report. The inspection and cleaning.
Description of Work: Furnace cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Berkeley Heating & Cooling
Thank you for the positive feedback. Please let us know if we can help you again in the future. Todd

James D.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
They explained how they do the testing and what the results mean. No pressure to buy anything. Peace of mind knowing the units were working safely and efficiently.
Description of Work: They tested the efficiency of my furnace and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Berkeley Heating & Cooling
Thank you for taking the time to write your review. Please let us know if you need our help in the future. Todd

Sigrid A.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great job, would recommend to anyone trying to avoid the high cost of larger commercial companies.
Description of Work: Regular maintenance and thermostat replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KAREN H.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
Was willing to accept offer after expiration date; was hospitalized. Took a while to get specific date/time. Came at agreed upon time.
Description of Work: Tune up of AC and Furnace

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

HARVEY M.
10/2013
1.0
heating & air conditioning/hvac
  + -1 more
This contractor gets excellent reviews, however in this line of work responsiveness is very important- I wouldn't want to have no heat and not be able to have them respond ASAP. I don't waste contractors time and do not appreciate having my time wasted.
Description of Work: Used the Berkeley website/email to ask them a question last week and did not get a response. Followed up with calls- there were two phone numbers I had for this business. The first phone went directly to voicemail and said the mailbox was full and no messages could be left. Was able to leave a message on the second phone, but no call back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Berkeley Heating & Cooling
Dear member, I was just checking in with Angie's List and was very surprised and disappointed to read your review. I went back through every e-mail I have received in the last 2 months and I do not see a request from you. I do not know what transpired, but I have contacted my web designer and asked him to look into this. I'm concerned as well that you state you called 2 different phone numbers to reach us. I am not questioning the validity of your statement, but we have only 1 phone number: (585) 943-2589. What other number do you have for us? I apologize for your inconvenience and can assure you this is not how we conduct business. We respond immediately to emergency requests, and within 24 hours to non emergency requests. We rely on satisfied customers to provide references and would never jeopardize our relationship with a customer or potential customer. We have been in business for over 12 years, and have had no complaints until now. I would truly appreciate the opportunity to rectify this situation. I would call you personally right this moment, but I do not see a phone number to contact you at. Please let me know what I can do for you. Thank you, Todd Kiley Owner Berkeley Heating and Cooling

Amy K.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were scheduled to do the work in one day and did so even with a late start. They called to say they would be late and came to the house within 40 minutes of the call in spite a family crisis. The main work was completed in one long day even though they did not have all three people there all day. They were polite and neat even though they were working in a crawl space all day. They came back a week later for 15 minutes to finish the electrical connection fix even though that was not part of the original estimate. The air quality in the house is so much better, I cannot thank Berkley and Todd enough. I will use their services again and would be happy to recommend them to others.
Description of Work: Replaced flexible duct work with metal to 3 existing ducts plus an air return and added one new duct. Also helped run wires down along basement ceiling and back up to the upstairs and fixed an electrical connection which was not to code, neither task was on estimate but they graciously offered to fix both problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,525

Sherry W.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Todd Kiley and his workmen were neat, punctual, and polite. They got the job done quickly. The air quality and comfort has greatly improved since the work was done.
Description of Work: Replace old furnace, added a humidifier, new thermostat, installed UV light air sterilizer in return air flow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Tanya A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Friendly, very quick (in and out in 30 min)
Description of Work: Checkup of furnace and A/C unit; cleaned out inside of A/C unit (apparently is was dirty lol)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$39

Joyce A.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was truly fortunate to fin them. They were on time, clean and explained everything they were doing. They did wonderful work, I am completely satisfied with all their work.
Description of Work: Installed a Rheem 2 stage furnace with air cleaner and humidifier and installed Rheem A/C system with compensate pump for drain. Also replaced shady duct work from previous installers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Mary Ann B.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job. Very professional
Description of Work: cleaned air conditioner and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

mark M.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Todd was very easy to work with, and his pricing was very good too. He explained all work to be done, and also explained the extra work that was done at no additional cost. Workers were very knowledgeable and cleaned up after themselves. I would not hesitate to use them in the future.
Description of Work: Replacement of AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Dave C.
08/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
When the guys got to the house they fired up the boiler and it didn't start right away so I shut it off at the thermostat and turned it back on and it fired right up. I adhere to the saying "if it aint broke don't mess with it." The buyer wanted it cleaned so they did and when we thought it was just about over the boiler would not start. Somewhere along the way something must have shorted out the control panel and so a new one was needed. The guys worked for a few hours trying to fix it. they replaced the control panel and noticed the wires were badly melted, they fix the melted wire and even checked for gas leaks. I asked them at one point along the way how much it was going to cost me and Todd said not much seeing it worked when we got here. That's when I knew these guys were honest and I was't about to stick them with the cost of the parts. I paid them $200 and would hire them again.
Description of Work: I am selling my house and the buyer wanted boiler cleaned and inspected so I contacted Berkeley to do the job.The fee I was quoted was $89 or something like that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia T.
08/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
I had originaly called Todd to replace our furnace in a home we bought last fall.The price was good and he was polite,intelligent and very fair.I worked to save the $3000.00 and a week before we were suppose to have our furnace installed we started having roof problems that couldnt wait so the furnace had to wait till next year and Todd was more than understanding.3 weeks later after a heat wave the central air stopped working and I callled Todd again.Within 48hr he was out and fixed the problem to give us a little more time with our 30 yr old central air.I would recommend Todd to everyone.A wonderful,perfessional and honest person..
Description of Work: Central air quit running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

France Scully O.
08/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Our 20 year old central A/C stopped working last year. We couldn't afford to get it fixed or replaced right away because we also had a number of other appliances to be replaced. We decided that our furnace, hot water heater, oven and car had to come first... This summer, during the unbearable heat wave, we decided to check it out. Berkley responded immediately. They had an opening in their schedule so they squeezed us in the same morning we called! (...this was pretty lucky!!) Todd came with an assistant, and found that the unit still had freon, but needed serious cleaning, and was not connected properly (the furnace guy had disconnected it when he replaced our furnace and never reconnected it!).. Among a few other small items, we also needed a new thermostat. He fixed our now 21 year old central A/C for $200!! Todd is our hero! Now, we don't know how long it will last, but we are so delighted to have some time to save up for a new one, hopefully not before next year. And meanwhile, we are cool! Guess who we'll call when we need a new one???
Description of Work: Repaired our central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Don F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well, despite bad weather. They brought drop cloths to put down on the floor to avoid tracking mud thru our house. They worked quickly and efficiently. The system works wonderfully and I couldn't be happier
Description of Work: installed central air to existing heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,350

VM P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. He was on time and did the annual service. I haven't posted earlier because I just turned the A/C on for the first time a couple of days ago -- it's been a cool spring!
Description of Work: Annual Air Conditioner Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Kathy H.
06/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Tuesday morning, I noticed the air conditioner wa not spinning. I found Berkeley on Angie's List and called. Todd was accommodating and easy to discuss the problem with. We made a plan for him to call to verify someone at the house. He called when he said and by 2:00 pm, Todd came to my house, diagnosed the problem and fixed it. The service was performed professionally and efficiently. I was extremely pleased and would not hesitate to recommend Berkeley to any of my friends.
Description of Work: Replaced the air conditioning capacitor, cleaned A/C coil and contactor, added freon, cleaned furnance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

mohammad S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Todd was very professional and friendly. He explained every step of the work . We had conflict of schedules and weather, he was very flexible to accommodate my needs . Originally he came in for furnace service but on the side I requested to change the burner unit of the water heater. He did it and charge a very reasonable fee. I am pleased that had him for the service
Description of Work: He came in to do yearly routine furnace service and replacing burner unit for the water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Michael H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an A/C and furnace tuneup through Angie's List. We setup a day and time for them to do the work. Unfortunately, I forgot about the appointment and wasn't home. The mix-up was entirely my fault. The good news was that Berkeley was very understanding. We rescheduled a new day/time and they arrived on time (and I didn't forget the appointment). They were very polite and helpful. They reviewed my furnace with me, offered suggestions on ordering filters, and gave me pointers on cleaning the AC. All in all, they were professional and extremely helpful. The service was outstanding. My AC has never looked this good (it now looks brand new). I rarely keep business cards; however, I kept Berkeley's. I will be using them for all of my HVAC needs.
Description of Work: They inspected my furnace and central AC unit. Cleaned both and performed general maintenance. Our HVAC system is relatively new (8 years old or so). With such extreme weather in Rochester, I think it's a good idea to have a professional inspect and maintain my HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Brandon E.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was great-- they did exactly what they said they would. Great customer service!!
Description of Work: Furnace and ac tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Terence G.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The gentlemen that performed the service were very courteous and professional. They offered tips for maintaining my heating system and energy efficiency.
Description of Work: My furnace was cleaned and inspected. I also received an estimate for replacement of my central air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Contact information

189 Berkeley St, Rochester, NY 14607

www.berkeleyheatandcool.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Insulation,
Dryer Vent Cleaning,
Plumbing

FAQ

Berkeley Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Berkeley Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Berkeley Heating & Cooling offers free project estimates.
Yes, Berkeley Heating & Cooling offers eco-friendly accreditations.
No, Berkeley Heating & Cooling does not offer a senior discount.
Yes, Berkeley Heating & Cooling offers emergency services.
No, Berkeley Heating & Cooling does not offer warranties.
Berkeley Heating & Cooling offers the following services: Air Quality Systems, Air Conditioners, Heat Pumps, Furnaces, Boilers, Air Handlers, Packaged Units, Comfort Controls, Humidifiers, Air Cleaners, In Floor Heating & Hot Water Heaters.

Contact information

189 Berkeley St, Rochester, NY 14607

www.berkeleyheatandcool.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM