Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

AP Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

AP Plumbing is a family-owned and operated business serving the Greater Rochester area for over 30 years. We offer up-front pricing, same day service and never an overtime charge for our residential customers. Our mission at AP Plumbing is to always provide superior service exceeding our customers expectations. AP Plumbing is raising the bar in the plumbing industry, one customer at a time! Always plumbing, always professional, always AP Plumbing! Facebook: https://www.facebook.com/applumbing. Twitter: https://twitter.com/AP_Plumbing1195. Additional phone number: (585) 216-3058. License #276

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Complete residential and commercial plumbing services, including bathroom and kitchen remodeling, tankless hot water heaters and drain cleaning services. We offer maintenance agreements for jetting storm/sanitary lines and lift stations. Traditional and trenchless excavation services including pipe lining, sewer/storm repair and replacement, underground locating and sewer video inspection and certified backflow inspections.

Services we don't offer

Septic pumping and repair.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
12%
3
8%
2
7%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 101-119 of 119 reviews

P Thomas L.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Always tell you what needs to be done and how much it will cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from AP Plumbing
Your opinion is important to us. Thanks for sharing your experience on this platform. Much our new business is derived from great referrals like yours. We look forward to serving you again when the need arises.

Micheal G.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They rebuilt a tub, installed gas and water lines, cleared drains and repaired the main water line.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AP Plumbing
We are happy to hear you were pleased with your recent service. Thanks for taking the time to share your experience.

Ursula L.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AP Plumbing
We are happy to see you posted a good grade when rating your experience with AP Plumbing. We strive for excellence on every service call and hope you will use us again when you need plumbing, drain cleaning, or remodeling work done in your home.

Michael S.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Went well!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AP Plumbing
Thanks for taking the time to post a positive review. We look forward to serving you again in the future.

Crystal B.
10/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AP Plumbing
Thanks for the review. We appreciate it.

Stephen G.
08/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Contacted AP Plumbing to request a quote for repair to a leaky outdoor faucet, a leaky bathroom faucet and for replacement of a 15+ yr old 40 gallon hot water. Technician who provided quote was very professional and made several recommendations as part of the quote. I selected AP Plumbing to do the work which was scheduled within 3 days. The same technician plus an add'l helper showed up at the time promised and completed all work within about 3 hours, including removal of the old hot water heater and installation of new water and gas piping to conform to updated codes. The technician also took time to explain the new features of the hot water heater and the freeze-free exterior hose bib.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from AP Plumbing
We strive to provide a memorable service experience and are glad you are happy with the service we provided. I'm sorry about the leaving the garage door open. I will be sure to pass this along to their manager so it doesn't happen again. My apologies. Thanks for posting the review, we appreciate your time.

Andrea H.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AP Plumbing
Hi (member name removed), We are grateful that you have taken the time to post a review and look forward to serving you again in the future.

Brittany B.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: We had water in our basement and didnt know the source. It turned out our main drain was clogged and backing up. Ben was great and went through 85 feet twice with 2 different blades and pulled out a lot of small roots. He then showed me the camera view through the pipes and assured me the pipes were in great shape for a house built in the 20s and that nothing had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from AP Plumbing
Hi [Member name removed], We are happy to hear you are happy with the service you received. Thanks for sharing your experience.

P Thomas L.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Toilet was plugged about 15' in the line. Cleared plug and replaced toilet. They are always very responsive and explain what needs to be done & what the cost will be.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Natalie S.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Response from AP Plumbing
Thanks for taking the time to post. We look forward to serving you again!

Olga C.
03/2015
1.0
drain cleaning, plumbing, wells
  + 1 more
unknown
Description of Work: Provider charged 306.00 to snake drain and didn't work . He gave me his input how to resolve the issue and told me he could come back out for 884.00 to install new laundry sump pump.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$306

Response from AP Plumbing
Hi [Members Name], Byron attempted to cable your line for two hours and was unsuccessful. I am sorry that our service did not meet your expectations and hope that your drainage issue has since been repaired. Your feedback is important to our staff and helps us improve the level of service we provide. Thank you for taking the time to post a review of your experience.

Martha T.
02/2015
5.0
plumbing
  + -1 more
Fantastic job! Very good!
Description of Work: Installed sewer line from the house to the road

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from AP Plumbing
We are thrilled to hear you happy with the work we performed at your home. It was a big job and are glad your trusted AP Plumbing to complete the work. Thank you for taking the time to post a review. We appreciate your business.

Velma C.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The water heater was leaking from the bottom of the tank. I was given information on the pricing of a new water heater to install. Further examination by the technician identified I had a year remaining from the warranty on the tank. I chose not to have them install it but rather follow up on the warranty. It was a great savings!!!! I call the AP Plumber my Santa because it was just before Christmas and $1000+ expense would have been unbearable. I was so grateful for his attention and understanding. I gladly paid for the service charge!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.92

Response from AP Plumbing
Hi [member name removed], Thank you for the positive review. I am glad you were able to get a replacement tank under warranty. We appreciate your business and look forward to serving you again in the future.

William B.
06/2014
5.0
electrician, plumbing, woodworking
  + 1 more
unknown
Description of Work: Very professional and prompt and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AP Plumbing
[member name removed], Thanks for taking the time to post a review about your experience. We look forward to servicing you again in the future. Thank you.

Carl S.
06/2014
2.0
electrician, plumbing, woodworking
  + 1 more
unknown
Description of Work: I hired them to repair a tankless hot water heater. They did not repair it and charged what I believed was an excessive fee. They later did agree to lower the fee but it was still high and as I said they did not fix the problem.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$500

Response from AP Plumbing
Hi [member name removed], This is your third review that has been completed for the same service call that was completed on July 25th. The first review is dated July 25, 2013. The second review is dated March 30, 2014. The third review is was posted yesterday July 1, 2014. I appreciate you taking the time to complete a review but would appreciate it if you posted only one review per service call as we have only been to your home once. I understand you were unhappy with your experience and we take your comments seriously and review them in our weekly training. We completed the recommendations from Noritz Technical Support team for the diagnostic of your tankless hot water heater by cleaning the manifold and motor and adjusting the gas pressure as directed. We were unable to make the repair within the first hour and you opted not to continue with the diagnostic. Had we continued troubleshooting I believe we would have figured out the problem and repaired it. There are many internal components that could be the culprit and we need to complete the required testing to diagnose it and repair it properly. The approximate cost was not $500.00 as stated on the review, I wanted to clarify that. The Service Mgr reduced the bill based on your concerns and the invoice total was $225.72. Thank you.

Barbara A.
02/2014
5.0
plumbing
  + -1 more
We would have never discovered it.
Description of Work: Investigation of a leak coming through our family room ceiling. Found it and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AP Plumbing
Thank you for taking the time to post a review. We appreciate your business.

John P.
12/2013
1.0
plumbing
  + -1 more
Will not ever call again.
Description of Work: Asked for a simple price range to open a slow exposed drain. Said I needed to make an appointment ($49.00) to get an estimate. They're radio add says know the price before the work. Doesn't say you have to pay $49.00 to get the price first then decide. If you use them, the $49.00 is included. Obviously anything they even look at will cost you $49.00 Unaceptable policy. They should be able to provide a basic list if prices for each service but that only comes at the appointment for $49.00.
Rating CategoryRating out of 5

Response from AP Plumbing
[member name removed], We don't price any work over the phone without seeing the job first, there are simply too many variables. Our customers typically appreciate that we evaluate their specific job, provide options to repair and/or replace, and they make a decision that best meets their needs. Our advertising states that you'll know the price before the work is done; there are no surprises or hidden charges-which we could not guarantee our customers if we provided unverified pricing over the phone. We feel our policy is the most ethical way to do business. Thank you for your feedback.

Patricia M.
11/2013
5.0
plumbing
  + -1 more
Found leak in basement.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kim-Marie N.
08/2012
4.0
plumbing
  + -1 more
The experience good.
Description of Work: They gave an estimate for a shut off valve.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1195 Ridgeway Ave, Rochester, NY 14615

http://www.applumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Electrical,
Finished Carpentry and Woodworking,
Drain Pipe Installation,
Septic Systems,
Excavating,
Natural Gas Lines,
Kitchen and Bath Remodeling

FAQ

AP Plumbing is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

AP Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AP Plumbing does not offer free project estimates.
Yes, AP Plumbing offers eco-friendly accreditations.
No, AP Plumbing does not offer a senior discount.
Yes, AP Plumbing offers emergency services.
Yes, AP Plumbing offers warranties.
AP Plumbing offers the following services: Complete residential and commercial plumbing services, including bathroom and kitchen remodeling, tankless hot water heaters and drain cleaning services. We offer maintenance agreements for jetting storm/sanitary lines and lift stations. Traditional and trenchless excavation services including pipe lining, sewer/storm repair and replacement, underground locating and sewer video inspection and certified backflow inspections.
Septic pumping and repair.

Contact information

1195 Ridgeway Ave, Rochester, NY 14615

http://www.applumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day