Anderson Water & Power

water softener installer, water heater installer, generator service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Anderson Water-Power-Air is a family-owned business serving New York State, providing the highest-quality products and service available in the industry.

Business highlights

37 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8482 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 482 reviews

ALAN S.
12/2024
5.0
The crew of 5 did a great job installing a new Cummins generator. They had to run a new gas line from the meter, through the basement and out to the backyard. Also had to reroute many electrical connections. The generator activates twice a month for 20 minutes. All automatic. They installed a wifi connection from the generator to Anderson. Price was much lower than quotes from local plumbing companies who were mostly offering an inferior product. Cummins is highly recommended for cold climates.
Rating CategoryRating out of 5

Jennifer C.
12/2024
5.0
Michel (Mitch) Brillon was the person that came to our home and educated us about our water and how unfortunately it’s slowly poisoning us. After a long talk and interesting and mouth jawing demonstrations. We were sold! We wanted to have the best water in our home and avoid any water contamination illnesses for our family further down the line. Thank you very much Mitch for helping our family and introducing us to abetter source of clean water. You would think you can’t afford it, but trust us they have options and help you along the way to obtain them. And you can’t put a price on your family’s health and safety.
Rating CategoryRating out of 5

Mike O.
12/2024
5.0
This was not a repair but rather scheduled maintenance service. Our technician , Mike, was cordial, informative and thorough. When he was done he gave us a report of everything he did and noted to us specific areas that needed adjusting. He also handled a problem we had been having with internet communication.. Oh, did I mention that the wind chill factor was in the single digits!. I am confident in the assessments and work he did. Thanks Mike

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kyle S.
11/2024
5.0
Mitch explained everything very thoroughly and made the decision to upgrade to a new water filtration system for the entire house very easy. I’m confident this is money well spent. The payment plans are affordable too so it didn’t overburden me with extra expenses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7,500

Tim S.
10/2024
4.0
The technician, Mike, was extremely friendly and informative. He explained everything he was going to do and did it clearly and directly. He is a very curious and solid worker. I was very impressed with him and the final results of his job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Paul C.
10/2024
5.0
Professional and friendly service. I would highly recommend Anderson

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen H.
10/2024
4.5
Got the job done quickly and efficiently

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Bill C.
10/2024
5.0
From sales consultation to product installation all was very smooth.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony C.
10/2024
5.0
Very friendly and communicated very well with the best recommendations. Workmanship was superb and cleaned up after each time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurie K.
09/2024
5.0
They are very respectful! Explained everything they are going to do along the way. I definitely would have them do any job, that is needed, with there expertise!! Thank you for a GREAT JOB!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie B.
09/2024
4.0
Very responsive to any concerns. Polite and courteous. Professional work

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tim T.
09/2024
5.0
Personable, professional, and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose M.
09/2024
5.0
Very professional instal

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

James G.
09/2024
4.5
Salesman & Installer were very easy to work with.Only problem was customer service rep. didnâ t let me know that there was going to be a 3% charge to pay with a credit card.The only reason I found out was the installer let me know.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ernest D.
09/2024
4.0
The installation was done professionally. It was not an easy job. Everything appears to be fine, but we won't know until i lose power. Maybe now that I have a generator I won't lose power.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Andy K.
09/2024
4.5
Mike was prompt, professional, pro-active, and friendly as he completed the repair, interacted with me, and with others, including our black lab Chewie who came over to say hello... and the repair was completed in a timely way.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

James M.
08/2024
5.0
Nate was thorough and very efficient. He answered all my questions and provided advice on filtering. Would welcome him coming in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

MARY H.
08/2024
5.0
Ed was very efficient and professional. He went above and beyond.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

David M.
08/2024
5.0
Devin was the service technician. He explained everything he wá doing. Devin did a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chester R.
07/2024
5.0
This company is top notch. Communication was outstanding. I was sent a text when the installers were headed my way and could follow their progress right to my door. They were professional and efficient. Both were named James (the James Gang!) and they clearly knew what hey were doing. Later in the install 2 more installers stopped to help finish the project, which was terrific customer service. Once the generator work was completed, they walked me through everything I needed to know about how it functioned. I can't speak to how they would react to a problem as I haven't had any but from my interactions with various folks within the company, I believe they would be top notch there also. If you are looking to install a generator I highly recommend you talk to Anderson Water & Power

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
07/2024
5.0
Everyone was professional and cared about my needs. I feel confident with Anderson. And have great peace of mind now. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay E.
07/2024
5.0
I would not hesitate to hire them in the future. Knowledgeable in their trade , and willing to review how the job would layout and to make changes to accommodate how I would feel comfortable with the finished project. Both men were polite and willing to make sure I understood how the unit worked and how to maintain it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
07/2024
4.0
The check written for a down payment (optional) was not cashed until the job was complete and we had responded to them that we were happy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Cliff K.
07/2024
5.0
Crew was quick, efficient and professional. Everything was done neatly and once done, you wouldn't know they were here all day. Everything was back to normal

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Karett C.
06/2024
5.0
Mitch is very experienced and delightful to work with , he is extremely funny. Very patient and provides an excellent presentation to explain the fine details of the water system. I would 100% recommend him to other family members and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

water softener installer,
water heater installer,
generator service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Anderson Water & Power accepts the following forms of payment: CreditCard
Yes, Anderson Water & Power offers free project estimates.
No, Anderson Water & Power does not offer eco-friendly accreditations.
No, Anderson Water & Power does not offer a senior discount.
Yes, Anderson Water & Power offers emergency services.
Yes, Anderson Water & Power offers warranties.

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day