Anderson Water & Power

water softener installer, water heater installer, generator service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Anderson Water-Power-Air is a family-owned business serving New York State, providing the highest-quality products and service available in the industry.

Business highlights

37 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8482 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 401-425 of 482 reviews

Eric N.
04/2016
5.0
Couldn't be happier with the installation of the new tankless hot water heater. Ainsley was very professional and worked as a team to get the job done in a timely and professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark G.
03/2016
5.0
Very easy to work with, polite and hard working installation team. Quick response to questions I had back to the office.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,100

Fritz S.
01/2016
3.5
Although the job was done on time and with expertise there was a slight glitch with the money situation. It was taken care of the next day but I was not used to doing business that way.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$5,000

David M.
01/2016
5.0
Good service and knowledgable wokers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

CHARLES S.
12/2015
4.0
workers showed up when they said they would, work was completed in a timely fashion, communication with office staff was great.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$5,469

Ronald S.
12/2015
4.0
Very good company to deal with. Took care of permit that was needed, very knowledgeable and informative. Would recommend.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Karen Y.
12/2015
4.0
Efficient service along with very knowledgable installers. Was happy with their work. Would highly recommend!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$12,000

Jeff P.
11/2015
4.0
The installers were professional and knowable

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Robert P.
11/2015
5.0
Very helpful and knowledgable. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

RON S.
11/2015
3.5
Good job

Rating CategoryRating out of 5
quality
3.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Beth F.
10/2015
5.0
They were extremely helpful and a pleasure to work with. Prompt, courteous and kind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jamie c.
10/2015
5.0
Went out of the way to make me feel like a priority. Got the job done faster then expected and looks great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff P.
10/2015
5.0
The owner of the company took the time to discuss exactly what would be required for my home. He could have easily sold me a larger system and did not when he explained why I only needed a smaller system than I thought I would require. The installers were fast, efficient,expert, and explained the operation of the system when it was completed. They cleaned up after they were done. There were no hidden costs and it proceeded exactly as explained for the cost they quoted. I would definitely do business with Andersen Power again. It was a very good experience overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,700

Dan S.
10/2015
5.0
Salesman was extremely knowledgeable. We purchased a generator and ended upgraded our water system so we can enjoy water out of our kitchen sink! Our reverse osmosis water system is a huge upgrade! No more buying bottled water and jugs of water. (We have high iron content and gas in our water.) Installers did a great job. I'm now looking forward to our first power outage to see our generator work! I highly recommend Anderson's Watersystem's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Dan L.
10/2015
5.0
I also had my air conditioner replaced and moved, the installers were very friendly and did a great job. I did forget to ask what type of filter came with the furnace, it is only 1" thick and I really want to get a 4" wide filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Harris W.
10/2015
5.0
Excellent people to work with, good job installing, very efficient and great product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Amy A.
09/2015
5.0
The sales person and then the installer were true to their word. We got what they said we would get. Everything is working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sally L.
09/2015
5.0
The installers were respectful not only of me, but my property. Very courteous, cleaned up after themselves. Quiet, no nonsense, hard working gentlemen. Installed a furnace and air conditioner during one of the hottest days in September without one complaint!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory K.
09/2015
2.5
The install of our mini-split went well but the story we got from the salesman was different than the installers. - The salesmen told us that they would disconnect some vents from the main trunk for us so that we are no longer heating/cooling a garage and would re-balance the system. The installer said they would bring back some magnets to put over the vents and made no mention to re-balancing the system. - The salesmen told us that there is a decorative covering for the piping that runs up the side of the house to make it look nice. The installers said they don't carry anything like that. I now have to come up with my own solution to make it look a bit nicer. - The original install location was supposed to be on the east side of the wall, the installers were worried about how to run power there after the salesmen said "No problem, they can run a new line right through the attic." We then settled on reusing a 220 line that was not in use on the opposite end of the wall. We have made two calls into the office to find out why it was done this way and expressed our concern for paying for lines to be eliminated and then told 'use some magnets'. After a week of phone calls trying to sort out why all the services were not performed as quoted we finally got in contact with the owner and scheduled a follow up to complete the outside pipe covering install and eliminate the ducting like they had quoted us. On the day of the install I stayed home from work waiting of the installers, at 9:30 I called the office to find out why they hadn't arrived and the office staff did not know. 45 min later they called back to let me know that apparently the appointment was weather contingent (neither I or the office staff were informed of this though). I had to put another call into the owner and the crew was rescheduled for the following Monday. They showed up to this appointment and completed all the tasks that were left outstanding. The work they performed was done well, and the hardware they installed works great but it should not take 3 appointments and a handful of phone calls to get a job completed according to the agreed upon contract.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
1.0

$3,300

Steve P.
08/2015
5.0
The people i dealt with from Anderson were absolutely top notch. The initial sales call was about as good as a sales experience can be. Straightforward answers to all of my questions and I never felt pressured to buy something I didn't want or need. I feel that I got a great price on a quality piece of equipment. The installation was scheduled and 1 week later the installers showed up on time and completed the job in exactly the amount of time that was estimated. They knew exactly what they were doing and also took the time to answer questions thoroughly and professionally. They didn't leave until they cleaned up every last scrap of material and made sure we were happy. I was impressed from start to finish!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,100

Gary K.
07/2015
5.0
Technicians were excellent Front office did a great job with all the paper work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

douglas f.
07/2015
5.0
very efficient and friendly installers. were able to over come some logistical issues in house to accomplish job in timely and efficient fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,420

chris b.
07/2015
4.0
Quiet Amanda systems

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

water softener installer,
water heater installer,
generator service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Anderson Water & Power accepts the following forms of payment: CreditCard
Yes, Anderson Water & Power offers free project estimates.
No, Anderson Water & Power does not offer eco-friendly accreditations.
No, Anderson Water & Power does not offer a senior discount.
Yes, Anderson Water & Power offers emergency services.
Yes, Anderson Water & Power offers warranties.

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day