Anderson Water & Power

water softener installer, water heater installer, generator service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Anderson Water-Power-Air is a family-owned business serving New York State, providing the highest-quality products and service available in the industry.

Business highlights

37 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 301-325 of 483 reviews

Pete D.
11/2018
5.0
They on time and did a great job very reasonable highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harold N M.
11/2018
5.0
N/A

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,770

Karl R.
11/2018
5.0
Hired this company to install a tank-less Hot water tank and a Water Treatment system. From the Sales to the install, every person was professional and helpful. I had one issue and they jumped right on it to make it right. I am very pleased and would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,700

Joe S.
11/2018
4.0
Installed on time but with a gas leak. Gas supplier disconnected the unit. I could not get company service for 3 days. Tankless water heater is operating well after gas line repairs. Product is great but installation was shoddy.

Rating CategoryRating out of 5
quality
2.5
value
3.5
responsiveness
2.5

Yes, I recommend this pro

Brett R.
10/2018
5.0
Excellent customer service. Brian Greer took the time to test our water, explain the results and walk through our options. We have limited space and he worked with us to come up with an option that will work for us and our house!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela M D.
10/2018
5.0
Excellent ! Professional ,knowledgeable,prompt,responsive.The customer service is the best I have experienced in the four months I have been in the area.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David B.
10/2018
5.0
This firm is well prepared, informative, professional, responsive, and timely. The water system installed is a vast improvement and I expect they will continue to be supportive in their service and maintenance commitments.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$5,300

George T.
09/2018
4.5
very professional, skilled, knowledgeable

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$9,000

Scott G.
09/2018
5.0
Excellent but Expensive

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$9,555

david v.
09/2018
3.5
Installation was not complete to what was written on the purchase order

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$4,700

Kathleen D.
09/2018
5.0
The salesman was professional and helpful and walked me through the entire process. The installer had to make some changes to make it work and he stayed until the job was completely done which took quite a bit longer than any of us anticipated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ivan C.
09/2018
5.0
The Anderson company has a variety of choices of generators to choose from. The initial visit was next day , the technician ( ISHMAEL) was very knowledgeable and presented options related to my needs . The cost was lower than other electrical companies proposals. Anderson ‘s installation included the gas line connection and other work not included by the other companies proposals. Anderson Co. also monitors the generators they install,especially during the generator’s programmed automatic weekly test. The support services also includes a 24 hour repair response or a loaner is provided. The installation was completed in one day . The experience involving this major capital improvement to my 3 family home was exceptional. I highly recommend this company without reservation. I rated Anderson 5 of 5 & that is a first for me giving such a rating to anyone. repairs are not posible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim M.
09/2018
4.5
We were completely satisfied!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,900

Madge S.
07/2018
5.0
These people are the best service people I have encountered since owning my house. Thirty plus years. They are the first to treat my property as well as my purchase as if it was theirs. Very friendly and fast. It was amazing watching them do their work. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
06/2018
5.0
Anderson was very quick, i received a call very quickly, met with their rep and the water heater was done 2 days later. very efficient team.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Peter Z.
05/2018
4.0
Time will tell if i get my money's worth. (sooner or later I'll lose power and see how well it works.) The installation went smoothly and appears to be well done. pro: The installers were professional, knew what they were doing, and explained what I needed to know to operate the system. con: I was promised a secondary sump pump in the quote. The installer was not told and when he took a look at the sump well and told me there wasn't enough room for the backup sump. The bill was properly reduced. The generator can be connected to the cloud for remote monitoring. I was not informed of this capability and setting up the connection was not included.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Fred S.
05/2018
4.5
Very professional, completed installation in 6hrs. Happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Deborah M.
05/2018
4.0
They arrived when they said they were going to. They had to come back but did so with no problem. Very professional.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$7,800

Matt D.
05/2018
5.0
very professional and would recommend them to anyone. got us financed really good, cheap and was out quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

PAT P.
05/2018
4.5
workers were friendly, neat and cleaned up completely when they were done.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$7,434

Peter C.
05/2018
5.0
The crew was efficient and worked with safety in mind. 6 hours on the job and everything put back in order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,300

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

water softener installer,
water heater installer,
generator service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Anderson Water & Power accepts the following forms of payment: CreditCard
Yes, Anderson Water & Power offers free project estimates.
No, Anderson Water & Power does not offer eco-friendly accreditations.
No, Anderson Water & Power does not offer a senior discount.
Yes, Anderson Water & Power offers emergency services.
Yes, Anderson Water & Power offers warranties.

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day