Anderson Water & Power

water softener installer, water heater installer, generator service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Anderson Water-Power-Air is a family-owned business serving New York State, providing the highest-quality products and service available in the industry.

Business highlights

37 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8482 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 26-50 of 482 reviews

Karett C.
06/2024
5.0
Mitch is very experienced and delightful to work with , he is extremely funny. Very patient and provides an excellent presentation to explain the fine details of the water system. I would 100% recommend him to other family members and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Therese V.
06/2024
5.0
Mitch was very personable, knowledgeable and honest. Funny too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Callaghan D.
06/2024
5.0
Mitch was awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas W.
06/2024
5.0
I dealt with Tom. He was awesome. The whole process from start to stop was fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron B.
06/2024
5.0
Have had nothing but VERY positive experiences with the Anderson staff since I bought this home 2 years. Anybody in Western NY that gets James or Chris assigned to their job is in good hands. Incredibly professional and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael R.
05/2024
5.0
Your two men did an excellent job hooking up my generator. They were very friendly, answered all my questions. Did an awesome job with the clean up. I would recommend your company to any body that wants a unit put in. I have recommended you to one person who stopped by to check it out. Thanks again the happy customer.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Janice P.
05/2024
5.0
Worked quietly and fast. Very neat. Would work with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick B.
05/2024
4.5
It was a pleasure to meet and have the opportunity to observe them working.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Joe L.
05/2024
5.0
Great company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael N.
05/2024
1.0
I bought a Cummins Generator. The installers blew up my basement because they installed it incorrectly and had to get a refund for a thousand dollars. Then the generator turned on and caught on fire. They replaced the generator and the second one blew up again. When I called back the personnel were nasty and told me they don't want to deal with this and call Cummins. Beware BAD Company Do not buy or work with this company. Sales people lie to everyone to not by Generac but guess what It is the best for Buffalo. Don't deal with this fake company

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Ronald B.
05/2024
5.0
The service tech Mike was very knowledgeable about the generator problem. He was able to fix it in about an hour. The problem was the generator did not turn on when the power went off last week. Mike was very good explaining to me what caused the problem. Thanks again Mike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve W.
04/2024
5.0
We really like the professional job done by Paul, James III and Nate, they answered all our questions and explained everything to our understanding. They are no doubt well-trained in their field and dedicated to the reputation of the company. Kudos to our saleperson Tom, who also happens to be the president. We had on-location visits from 3 companies to have a whole-house generator installed and no doubt picked the best company.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Alida P.
03/2024
5.0
Great company to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty M.
03/2024
5.0
Courteous technicians. Clean work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,700

Albert B.
03/2024
5.0
We had to have a follow up maintenance call after the install of our whole house generator and Mike came in less than an hour of our call. Mike was friendly and very knowledgeable about our system. He went right to what he suspected was the problem and he was right. Mike had the issue fixed in a matter of minutes. I told him I woulld request him for any future maintenance need. Thanks Mike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen R.
03/2024
5.0
Very pleased with the service from this company as well as the generator itself. Extremely impressed with the technicians, who spent extra time (at no further cost) to make sure that the generator was placed in the perfect spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald E.
02/2024
5.0
perfect workmanship and explanations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy S.
02/2024
5.0
These guys did a great job. They were very professional and hard working. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen W.
02/2024
5.0
I would hirer them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$12,000

Carl R.
02/2024
4.5
The work crew was very professional, and performed efficiently, with favorable results

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Mary E. J.
02/2024
5.0
Mike, Kevin and the other gentlemen that worked with these individuals were very professional and efficient with the work that they done here at our home this past week. It took a couple days to get everything together here to do this project, however it was able to come together without a Hitch. We were Extremely Pleased with the job they did here. Thank You Again, Anderson!!ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,295

Howard S.
02/2024
5.0
They were very professional and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Jeanette A.
02/2024
5.0
We had a good experience. They did a great job getting our generator set up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

John V.
02/2024
5.0
Good guys, fast excellent installation, the way youâ d wish it would be. Thanksâ â - you made the whole experience wonderful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jamie G.
01/2024
4.0
Nate was incredibly personable, professional and efficient. He explained everything to me, and kept a good rapport while continuing to work and get the job done. I'm glad for his fast, efficient work, especially for the hourly rate. He was fantastic! Thanks, Nate! You rock!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$567

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

water softener installer,
water heater installer,
generator service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Anderson Water & Power accepts the following forms of payment: CreditCard
Yes, Anderson Water & Power offers free project estimates.
No, Anderson Water & Power does not offer eco-friendly accreditations.
No, Anderson Water & Power does not offer a senior discount.
Yes, Anderson Water & Power offers emergency services.
Yes, Anderson Water & Power offers warranties.

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day