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Allpro Cleaning & Restoration

Air Duct Cleaning, Carpet Cleaning, Dryer Vent Cleaning,

About us

Credit Cards Accepted. We Will Work Directly With Insurance Companies. We Are Set Up To Work Directly With Insurance Programs To Meet The Demands And Requirements Of Your Insurance Company. Our Customer Pledge: In an over saturated industry finding a true professional can be a daunting task. Professionalism is not simply based on knowledge and experience, but must include integrity, relationship and excellence in service. It's our pledge to demonstrate this to you in everything we do. When choosing ALLPRO you will quickly find you have chosen a true professional. Mitigation, restoration, remodeling, microbial remediation, and cleaning. Certifications from: •Master Certifications IICRC / Clean Trust •Microbial Remediation Supervisor ACAC Members of: •Chamber of Commerce •Disaster Kleenup International •National Insurance programs •IICRC •ACAC •IAQA

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & Upholstery Cleaning, Air Duct Cleaning, Healthy Home Counseling, Extreme Cleaning, Water, Fire & Flood Restoration, Mold Remediation, Basement Water Proofing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-10 of 10 reviews

Betty W.
05/2015
5.0
They moved the necessary furniture and the baseboard which had some dampness behind it. They cleaned then "floated" the carpet with 3 large blowers. Our two large dehumidifiers removed the water from the air to the sump. These ran for 4 days and were removed today. He cleaned the baseboard, replaced it and moved the furniture back. He then showed us why it happened, how to avoid it and how to make a few remaining minor cosmetic repairs. Mark and his employee were professional, responsive, courteous, well versed and a pleasure to work with. I would unconditionally recommend this company.
Description of Work: While gone on vacation, a big thunderstorm caused water to flow into our finished basement. We returned several days later to a musty smell and a black sodden carpet. We were also concerned about water in the drywall where it came in. We anticipated having to replace the carpet and part of the drywall. And because of my asthma, I was very worried about mold. We called the insurance company which contacted Allpro for us. Mark, the owner, called within an hour and came at 5:30 pm on a Friday night. He tested and found less damage that we thought. He had a worker there by 7 pm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Paul L.
07/2014
5.0
carpet cleaners
  + -1 more
We have multiple rental units and are in construction and require carpet cleaning often. This visit to clean the three disastrous carpets proved well worth their visit. I truly thought the carpets would need to be replaced after installing them just a year prior. This was the first visit from this technician but previous visits for other properties as well as my own home were made by the owner Mark. I have had them provide services at least four times now and have NEVER been disappointed. They have shampooed low pile, shag type carpets as well as my and quot;whiteand quot; microfiber furniture and have been pleasantly surprised that even my husbands construction and quot;brownand quot; has come clean!!! Thanks to them for saving me time and money in each situation. I will use them again soon!
Description of Work: Cleaned three average sized bedroom carpets from a "messy" tenant with very active children

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jack D.
07/2014
5.0
carpet cleaners
  + -1 more
We were trying to get a lot of renovations done in a relatively short period of time. All Pro was able to get enough people in the house to get the renovations done on time. Even when the unexpected happened and it created more work to be done, All Pro was able to meet the needs and get the work done not only on time, but very nicely done! Their goal was to leave thing much better than the way they were found and they fully succeeded. Painting, flooring, restoration, electrical and plumbing was no problem. The staff was just amazing. They were always looking out for us and were a tremendous help during what could have been a stressful few weeks. I VERY STRONGLY recommend them for any work that is needed around the house.
Description of Work: Several renovations in house including flooring, painting, decking, electrical and plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Jennifer E.
09/2013
5.0
It was a free consultation. They were very honest. He did a very thorough inspection and told me that there were no mold issues. He gave me the name of a micro-biologist that we could have some air samples if we wanted. But he assured me and did a thorough evaluation of the property.
Description of Work: I have used Allpro Cleaning & Restoration for mold testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

April S.
04/2013
4.0
carpet cleaners, air duct cleaning
  + 0 more
The price that was negotiated for both services was fantastic. The person I worked with to schedule the appointment and get the price quote was very professional and excellent. On the day of service, they were not as punctual as I would have liked but did call to let us know they were running late. The guys that came to perform the service seemed newish and possibly inexperienced. The carpets looked good however and dried quickly. There was an issue after the air duct cleaning with our furnace - one of the panels that was removed wasn't seated properly which left the entire house without heat for a few hours. They did come back after calling but it would have been easier for them to check with us to ensure that our thermostat showed everything happy. (we have a Nest). Overall, the job was done quickly and seemingly efficiently.
Description of Work: We had our air ducts cleaned (approx 21 vents) and 1850 square feet house of carpet cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$750

Barbara R.
02/2012
5.0
air duct cleaning
  + -1 more
All Pro is one of three companies I called regarding an issue of mold/musty basement. Mark Collins inspected and ran tests, but (thankfully) did not find any serious issues. He made several observations and helpful suggestions for changes or improvements that we could do ourselves. Mark provided a very reasonable quote for air duct cleaning, but we have not yet scheduled the work to be done. We will definitely call All Pro for this work when the time comes.
Description of Work: Inspection and testing for mold & water issues, musty basement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Julie G.
03/2011
5.0
air duct cleaning
  + -1 more
Great!
Description of Work: Duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

SHAUN F.
09/2008
5.0
dryer vent cleaning
  + -1 more
They did a good job. They came on time and they and they were very professional, courteous, and polite, while they were in my home. They gave me an estimate and it was right on.
Description of Work: They came out to my home and they cleaned the dryer and vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeannine Z.
09/2008
5.0
air duct cleaning
  + -1 more
He also consulted me on some mold that I had in the basement. My experience with them was excellent. I would give them superior ratings. He went above and beyond. He came out about a half hour after I called him. Another company came out and told me all these things and it scared me. He didn't charge me for telling me about the mold. He could have overcharged me. He told me what I could do to fix the problem and it did. He was excellent. I would recommend him and use him again in the future.
Description of Work: They did the duct cleaning in my home for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

08/2006
5.0
carpet cleaners
  + -1 more
I've used Allpro Cleaning and Restoration for five years, and they do a wonderful job. They always arrive on time, and they make sure my carpets look great when they leave.
Description of Work: Allpro Cleaning & Restoration cleaned five rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    PO Box 22775, Rochester, NY 14692

    www.allprorochester.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Carpet Cleaning,
    Dryer Vent Cleaning,
    Mold Testing & Remediation,
    Roof Ice/Snow Removal,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Heating and Air Conditioning,
    Chimney Sweep,
    Carpet Sales and Installation,
    Appliance Repair

    FAQ

    Allpro Cleaning & Restoration is currently rated 4.9 overall out of 5.

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Allpro Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Allpro Cleaning & Restoration offers free project estimates.
    No, Allpro Cleaning & Restoration does not offer eco-friendly accreditations.
    No, Allpro Cleaning & Restoration does not offer a senior discount.
    Yes, Allpro Cleaning & Restoration offers emergency services.
    No, Allpro Cleaning & Restoration does not offer warranties.
    Allpro Cleaning & Restoration offers the following services: Carpet & Upholstery Cleaning, Air Duct Cleaning, Healthy Home Counseling, Extreme Cleaning, Water, Fire & Flood Restoration, Mold Remediation, Basement Water Proofing

    Contact information

    PO Box 22775, Rochester, NY 14692

    www.allprorochester.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM