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ABC CARPET CLEANING

Carpet Cleaning, Upholstery Cleaning

About us

Residential and commercial carpet and upholstery cleaning. Commercial tile cleaning Emergency water restoration

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet and Upholstery Cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
21%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Julie B.
12/2023
5.0
carpet cleaners
  + -1 more
I'm so impressed with this company! For one thing, they actually return phone calls and arrive when promised. Austin did a remarkable job on the carpet and in cleaning the couch. He was very pleasant and accommodating to work with and I'd definitely have him back to do more cleaning when needed. Super decent people work here! And reasonable rates!
Description of Work: Cleaned carpet and couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

mark M.
12/2017
5.0
carpet cleaners
  + -1 more
Outstanding service. Repeat customer.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene B.
08/2017
5.0
carpet cleaners
  + -1 more
Great. The team knew what they were doing, did it quickly and without any damage to our freshly painted house. The carpets dried quickly and there was no chemical smell afterwards. I am very satisfied with ABC and would hire them again and recommend the company to others.
Description of Work: We wanted all carpeting in the house cleaned. ABC was recommended to us so we called. They were able to schedule us for the next day which was perfect because we wanted the carpeting cleaned prior to our move into our house. The team arrived on time and did a great job. They were shown what we wanted done, they explained the procedure and provided a price, which I felt was fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dianne G.
08/2017
5.0
carpet cleaners
  + -1 more
excellent job !
Description of Work: cleaned carpet and 2 sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

david S.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Arrived on time, vacuumed recliner, living room and stairs, moving most furniture ( entertainment center excluded). Then extracted each. Leaving 2 carpet dryers for me to use for the day. Also put furniture on sliders to separate them from carpet. Have had ABC Carpet Cleaning before and will use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Margaret B.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

R R S.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Called me in advance to confirm our appointment which was professional. They called again on the day of service to let me know how they were running for time and exactly when then would arrive. I thought they were very friendly, courteous and did an excellent job for me. They were very expedient in getting the work done also explained things as they progressed to keep me informed which I appreciated. I can be very critical and there was nothing I could say bad about my experience with ABC. Five Stars Great Job!
Description of Work: Carpet and Recliner steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cathleen K.
01/2012
5.0
carpet cleaners
  + -1 more
I heard about them because we had some furniture we needed to have cleaned under warranty. This most recent visit they cleaned my carpet. I would use them again.
Description of Work: They cleaned my carpets in my entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WAYNE B.
08/2007
5.0
carpet cleaners
  + -1 more
I have used this company before and I am very happy with them in general. They do a very good cleaning job because they move furniture that may be in the way to get to those parts where it's very hard to get to. They have always been very friendly and courteous, at least for the time I've been using them. I find their prices to be average and fair because they also do upholstery job when they do the cleaning. It is very hard to find a company you can trust to do work inside your home but I trust this company to do the work when I would be outside or gone for a short time. I would just leave them inside the house and not worry if anything would be broken or missing afterwords.
Description of Work: I had this company come in and clean three bedrooms, my living room and dining room. It took them a few hours to do the regular clean on all those areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

CAROLYNNE F.
08/2007
4.0
carpet cleaners
  + -1 more
I originally bought my rugs from ABC and that is why I have them clean them. They send someone out to clean them for me. They seem to be okay. I guess average you could say. They are not the best but not the worst either. I stay with them because I do not know anywhere else to go. They do pick the rugs up, roll them and bring them back when finished. There was one time you could see the marks from the cleaning after they brought them back to me.
Description of Work: I had about four or five small wool rugs cleaned by ABC.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

08/2006
4.0
carpet cleaners
  + -1 more
I felt that ABC Carpet Cleaning could have done a better job on the flooring in the hallway. They showed up on time. I would recommend them to friends and family based on the experience I had.
Description of Work: We had ABC Carpet Cleaning come out and clean the carpets in two rooms in our house. They also cleaned the hallway.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

michael Q.
08/2006
5.0
carpet cleaners
  + -1 more
ABC Carpet Cleaning is very good and it is family run, very nice people. They are very punctual and call the morning before to tell the approximate time they will be there so you don't have wait all day for them. They are very thorough and they are very good.
Description of Work: I had ABC Carpet Cleaning clean the living room, three bedrooms, hallway, and stairs going downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used ABC Carpet Cleaning for years. They are excellent. They are always here when they say they will be. The job is done in a timely manner. They are very polite and courteous.
Description of Work: I had ABC Carpet Cleaning clean my furniture and the dining room, hallway, kitchen, sun porch and living room. They also scotch guarded it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve P.
02/2006
4.0
carpet cleaners
  + -1 more
I USED THIS COMPANY FOR TWO YEARS NOW AND I HAVEN'T REALLY HAD A PROBLEM WITH THEM. THEY ARRIVED ON TIME FOR THE APPOINTMENT AND THEY GOT THE JOB DONE QUICKLY. I HAD NO PROBLEMS WITH THIS COMPANY, SO I WOULD RECOMMEND THEM.
Description of Work: THEY CAME AND CLEANED THE CARPET IN FOUR ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    575 Wegman Road, Rochester, NY 14624


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    ABC CARPET CLEANING is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 4:30 PM

    ABC CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ABC CARPET CLEANING offers free project estimates.
    Yes, ABC CARPET CLEANING offers eco-friendly accreditations.
    No, ABC CARPET CLEANING does not offer a senior discount.
    Yes, ABC CARPET CLEANING offers emergency services.
    No, ABC CARPET CLEANING does not offer warranties.
    ABC CARPET CLEANING offers the following services: Carpet and Upholstery Cleaning

    Contact information

    575 Wegman Road, Rochester, NY 14624


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:30 PM