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Fantastic Carpet Cleaning NYC

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

We are a carpet, rug and upholstery cleaning company that services Brooklyn, Queens, Manhattan and parts of Long Island and Westchester County. We are a family run company and our cleaners are dedicated to providing a great cleaning service to all our clients. We have several types of cleaning to fit the cleaning needs and budget of our clients. We use the latest cleaning technology and processes to make sure our clients get the best service. Our happiest clients are ones with the dirtiest carpets because are amazed at how fantastic our cleaning is.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

We offer two types of cleaning. First, we offer steam cleaning, which is our most popular cleaning because it is budget friendly and removes dust and stains. We also offer deep shampoo cleaning which is highly effective in removing pets stains and odors.Our shampoo cleaning can save you the money of buying a new carpets. If you need carpet cleaning in NYC or rug cleaning, give us a call you will be amazed at the effectiveness of our cleaning. We only use the top cleaning products on the markets.

Services we don't offer

We do not install or repair carpets or upholstery.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
19%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-21 of 21 reviews

C R.
08/2024
5.0
carpet cleaners
  + -1 more
I have a nice rug that was full of dust and grime from years of walking on it without shampooing. Geri gave me prices for shampoo only, for sanitizing, and for other premium care. I chose the most basic. We agreed upon the price. They took the carpet out to be cleaned and returned it with every speck of dirt and dust gone. I had to be flexible with their pickup and return times, but Ewa in the office kindly kept me informed every step of the way. Also note--they went way above and beyond, cleaning the carpet several times to be sure it was in the best condition possible before they returned it. This company has a superior work ethic and customer care!
Description of Work: Carpet Shampoo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$296

Sharon W.
11/2021
5.0
carpet cleaners
  + -1 more
The price was good, they always work with you payment wise, appointment were good schedule were good, pretty much reliable. If they can make it they will call and let you know, they re schedule.
Description of Work: They clean the carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Thomas P.
11/2021
5.0
carpet cleaners
  + -1 more
very satisfied. Very professionally done with care. Would definitely hire again.
Description of Work: Carpet Cleaning including shampooing ofrugs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fantastic Carpet Cleaning NYC
Thank for this wonderful review. We are so happy to hear that you found our technician's helpful. It is our number one priority to provide the best service that we can for our clients. Thank you from Fantastic Carpet Cleaning Team

Askold C.
11/2020
5.0
carpet cleaners
  + -1 more
Excellent, professional, very polite. Went above and beyond, agreed to do the job on Saturday afternoon despite expecting to only be there for giving us the cost estimate (misunderstanding making the appointment). Did a wonderful job- carpeting was very dirty and now it looks like new! Hire these guys, you won’t be disappointed!
Description of Work: Shampoo and steam cleaning of two flights of stairs in common area of the building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Fantastic Carpet Cleaning NYC
Thank you for your great review and we look forward to providing our services to you again.

Allen N.
12/2019
5.0
carpet cleaners
  + -1 more
He did an amazing job! He went over the bad spots over and over and got my carpet way cleaner than I ever imagined was possible.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Camelia B.
07/2019
3.0
oriental rug cleaning
  + -1 more
The rug was returned 2 weeks late, was still wet and was not cleaned well at all.
Description of Work: Area rug cleaned - off premises.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$320

richard K.
12/2018
5.0
carpet cleaners
  + -1 more
Excellent Way exceeded my expectation. Will hire them again and again. Hard working men with nice personality knowledgeable .
Description of Work: Carpet cleaning 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Jacqueline H.
11/2018
5.0
carpet cleaners
  + -1 more
It went very well with friendly, helpful technician.
Description of Work: Shampooed wall-to-wall carpeting in bedroom, living room and foyer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$324

Joan G.
08/2018
3.0
carpet cleaners, upholstery cleaning
  + 0 more
Steve worked hard and long. But although my sofa came out clean, it looks awful. The edging of the bottom cushions and skirt turned yellow. Perhaps the chemicals he used eww too harsh. I called him the next day. He said he would come and look. He would not set a date and he would call me. He hasn’t.
Description of Work: Upholstery and rug cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$190

Kim B.
07/2018
5.0
carpet cleaners
  + -1 more
Fine--uneventful
Description of Work: Ivory colored Living room carpet needed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert L.
07/2018
3.0
carpet cleaners
  + -1 more
Professional crew arrived on time to give an estimate. One of the only carpet cleaning firms who seem to perform this courtesy to customers. Thank you. Unfortunately, their price was quite high and not competitive with other firms and they would not change their estimate in response to my questions regarding cost. I cannot make a judgement regarding quality of their work.
Description of Work: Estimate for Carpet and Tile/Grout Cleaning

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$595

karen F.
06/2018
3.0
carpet cleaners, oriental rug cleaning
  + 0 more
The owner who came to clean the rugs said that he could do a better job if he took several of them with him rather than do them in house as agreed. I let him do that but with the understanding and commitment that he would return them within a week as promised. Each time it was scheduled they did not show and rescheduled after the fact. They were finally delivered 3 weeks late and many phone calls later.
Description of Work: Cleaned rugs

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Sandy M.
05/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jimmy showed up on time, was very knowledgable and offered advice on cleaning methods . He finished on time and was very neat while working. I will recommend Fantastic Carpet Cleaning to anyone. Thank you, Jimmy.
Description of Work: Steam clean 1 room and 1 recliner chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Fantastic Carpet Cleaning NYC
Thank you for your kind review

Kevin S.
04/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very happy with the service. Responded quick and scheduled me for the next business day. Garry was very professional and sufficient. This was our second time to use this company. Would definitely hire again.
Description of Work: carpet and area rugs deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Fantastic Carpet Cleaning NYC
Thank you for your great review and we look forward to providing our services to you again.

Lawrence D.
04/2018
5.0
carpet cleaners
  + -1 more
The project went very well. The technician was punctual, professional and did a beautiful job. The carpeting looks great."
Description of Work: I needed to have the carpeting in my living room, dining area, entryway and bedroom shampooed and deordirized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Elizabeth G.
03/2018
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The men who did the work were highly professional and did an excellent job.
Description of Work: Rugs and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fantastic Carpet Cleaning NYC
Thank you for your review and we are very happy that you had a very positive experience with us.

Susan M.
01/2018
5.0
carpet cleaners
  + -1 more
They came the day before the service to take a look and give me an estimate. They preformed wall to wall carpet cleaning. They got it spotless, and it remains spotless today!
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$265

Stephen W.
01/2018
5.0
carpet cleaners
  + -1 more
I called Fantastic and booked the job for the next day after 5PM. They arrived promptly and cleaned some very dirty carpets. The carpet had very dark dirt stains by the door and leading to our hallway as well a few stains from coffee. Carpets came out great and took only about 5 hours to fully dry. We did not know what to expect but we needed our carpet cleaned for Christmas since we were hosting a few friends. Awesome service. Would differently recommend.
Description of Work: Three rooms cleaning for $84

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fantastic Carpet Cleaning NYC
Thank you for your review and it is great to provide our service with our neighbors.

Nikolett I.
01/2018
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
It went great! Geni was very professional and nice, he got there just in time cleaned my sectional its 5 years old def needed to get cleaned and now it looks like the day I bought it! Love it! He took my rugs to their warehouse, brought it back a little bit more than a week later , all the stains are gone, I have a dog who tends to shed a lot I didnt think he could remove all but he did it , completely sanitized, odorless. gotta admit it was worth every penny. They are on my #1 to call for the next time
Description of Work: They picked up two of my oriental rugs and cleaned my sectional sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zainab J.
09/2017
4.0
upholstery cleaning
  + -1 more
Well enough.
Description of Work: Cleaning of a sectional sofa.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Yvonne H.
09/2017
5.0
carpet cleaners
  + -1 more
Looks like new!
Description of Work: Carpet cleaning of living room and staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

    Contact information

    1642 Weirfield Street, Ridgewood, NY 11385

    https://www.fantasticcarpetcleaningnyc.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning

    FAQ

    Fantastic Carpet Cleaning NYC is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Fantastic Carpet Cleaning NYC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fantastic Carpet Cleaning NYC offers free project estimates.
    Yes, Fantastic Carpet Cleaning NYC offers eco-friendly accreditations.
    Yes, Fantastic Carpet Cleaning NYC offers a 10% senior discount.
    Yes, Fantastic Carpet Cleaning NYC offers emergency services.
    Yes, Fantastic Carpet Cleaning NYC offers warranties.
    Fantastic Carpet Cleaning NYC offers the following services: We offer two types of cleaning. First, we offer steam cleaning, which is our most popular cleaning because it is budget friendly and removes dust and stains. We also offer deep shampoo cleaning which is highly effective in removing pets stains and odors.Our shampoo cleaning can save you the money of buying a new carpets. If you need carpet cleaning in NYC or rug cleaning, give us a call you will be amazed at the effectiveness of our cleaning. We only use the top cleaning products on the markets.
    We do not install or repair carpets or upholstery.

    Contact information

    1642 Weirfield Street, Ridgewood, NY 11385

    https://www.fantasticcarpetcleaningnyc.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM