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LILL OVERHEAD DOORS INC

Garage Doors



Accepted payment methods

American Express
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-18 of 18 reviews

ROBERT W.
07/2018
5.0
garage doors
  + -1 more
Called the office and the service manager wasn't sure if he could get to it that day.He called back a short time later and had someone available and sent them right out.They fixed the problem replaced another part they noticed was broken and lubed the door.Great service and I was back to being able to use my door.
Description of Work: Damaged my overhead door rollers by shutting the door on a board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Luke R.
03/2018
5.0
garage doors
  + -1 more
Joe Lill answered all of my questions. He had a worker complete the measurement, left me with literature about the products he offered and patiently answered a bunch of questions about pricing, quality, features, etc over the phone. Once we committed, he has us scheduled and work completed within 3 days. No deposit necessary. He invoiced the work later. The work was quality. Impeccably done with all waste, old doors, etc hauled. Couldn't be any happier with a contractor. Price was fair. Openers offered include sensors, keypad at door and internet/remote access. No hidden fees or a la carte nonsense.
Description of Work: Replaced two garage doors and openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason Z.
06/2016
5.0
garage doors
  + -1 more
My automatic garage door spring broke and the door came crashing down. The next day at 8:10 I called Lill Overhead Doors. At 8:24 they had someone at my house and before 9:00 the garage door was repaired. When the door broke I thought my garage door was out of service for days. I had called in a vacation day at work (it was a Friday). Due to their prompt/excellent response I made it back to work just 2 hours late. It was obvious that the repairman that did the work was experienced and acted extremely professional. I cannot recommend this company enough. This company would be my first choice when reaching out regarding any garage door repair or installation. You can't go wrong with these folks! This company was recommended to my by a work peer who also had an excellent experience when her garage door needed repairs. I can't recommend this company enough.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Matthew P.
02/2016
1.0
garage doors
  + -1 more
unknown
Description of Work: They never returned my call or email. This is not the first time that this has happened, but I gave them the benefit of the doubt. Never again. Would not recommend them to anyone.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


TONY S.
08/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: He had the best price. I had 3 companies come in and give me a estimate. He gave me a price for an r19 insulation which the other companies gave me for an r13. They cleaned up after themselves, and also fixed the auto-stop sensors for no charge. He did a great job
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,400

John P.
06/2015
5.0
garage doors
  + -1 more
A spring and cable were broken on one of the overhead doors in the garage, with the car in the garage. We called Lill Overhead Doors and they came within two hours. We were not at home. They performed all of the work quickly and efficiently and returned a week later just to make certain that everything was functioning properly. Great service and a great value. This is the second time we have used their service. The previous time, about a year ago they repaired a different overhead door for 10% of the price quoted by their competitor ($130 compared to $1,300). That is why we called them this time and why we will continue to use their services and recommend them to others.
Description of Work: Replaced broken spring and cable on overhead door and checked for problems on two other overhead doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Arabella A.
03/2015
5.0
garage doors
  + -1 more
started to work on the problem. He also provided maintenance service to lube the rollers and re-align the sensors, and re-align the tract that shifted with the garage. He also provided maintence on the other garage door so I have peace of mind that both doors will function without trouble now or next month. The price was reasonable and the serviceman was kind, thorough and efficient. Would highly recommend to others at work or among family. Thank you!
Description of Work: One of two garage door was malfunctioning, it would not close or open with remote. I called this company after 5pm and I spoke to a real human being who gave me tips to troubleshoot the problem. The suggestions worked and I didn't have to pay for the advice given over the phone. Two days later the same garage door would not open or close. I called the company before 8am and spoke to a real human being who arranged a service technician to come to the house to look at the problem garage door. The technician came within hour and quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Pamela G.
06/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Michele M.
08/2013
5.0
garage doors
  + -1 more
Professionalism from start to finish. Very responsible, responsive and easy to work with. their staff were courteous and knowledgable.
Description of Work: Sell and install new insulated garage door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ellen E.
01/2013
5.0
garage doors
  + -1 more
I have a somewhat contemporary home and the garage doors I saw around didn't really go with the kind of home I have. Joe showed incredible patience with my long search to find a door would look good. Mine was no big, expensive job (it was covered by insurance) but he lent me samples and even took the time to meet me at the warehouse where I could see full size examples of the door. When I was frustrated he asked me to photograph doors I saw around that might fit the bill. All this and he never may me feel like I was too particular or was wasting his time. The installation service was punctual and professional. And the door really enhances the house. I was so impressed that I wanted to write this review.
Description of Work: He installed a garage door for a two car garage. The door was composed of flat horizontal panels with 4 long rectangular windows at the top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

ron J.
07/2012
5.0
garage doors
  + -1 more
Garage door spring broke on Sunday 4/29. Luckily all our cars were out of the garage at the time because the door weighs a ton and wasn't going to open manually without a small army. So I researched a few companies on Angie's List on Sunday night and made calls first thing Monday morning (~8:00am). Got a couple estimates over the phone. LILL's was very reasonable ($150-$180). the other company quoted me $340 (Overhead Door of Clifton Park). LILL said that they could do it that day and that his repair guy would call me to let me know when we could arrange a time. Within an hour he called and said he could be there in a half an hour. I met him at home (I was at work at the time), and he replaced the spring. It took less than an hour and I was able to go back to work. He said they would mail me a bill and I could send in the payment then. Within a week I got a bill - $155, which was the low side of the phone estimate. Have had no problems with the door. Would use them again in a heartbeat! Very Prompt, Professional, and Reasonable.
Description of Work: Spring replaced on garage door (2-car door width)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Bruce C.
11/2011
5.0
garage doors
  + -1 more
It was less expensive than I thought. It wasn't any big serious problem with either of them but I was expecting to have to pay more so I was surprised. Everything was real quick. I called and they came the same day. The guy sized it up pretty quickly and did the job in about an hour. I would certainly use them again.
Description of Work: I used Lill Overhead Doors to fix my electric garage door and he also fixed a regular garage door on an out building that I have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peter M.
11/2011
5.0
garage doors
  + -1 more
,I went to their office on a Monday to order the opener. The next day they came and installed it and took away the old opener. They did not ask for any payment upfront, nor did they ask for the payment upon job completion. Instead, they billed me a few days later. All the work was done to my satifaction and the employee walked me through the operation of the new opener and the remotes. I am totally satisfied with hteir work.
Description of Work: I had an old garage door opener replaced with a new one. The outside keypad was also replaced. Having had previous service work done by Lill, several years ago, I had confidence in them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jackie C.
07/2011
5.0
garage doors
  + -1 more
Overall, we are very pleased with this experience. We wouldn't hesitate to call htem again in the future and we feel comfortable recommending them to others.
Description of Work: Lil Overhead Doors installed the garage doors in our home as new construction. About a year after we moved in, a mouse chewed a hole in the gasket that runs along the bottom of the door as well as the weatherstripping along the side. We called Lil to replace both the gasket and the weatherstripping. They were very pleasant on the phone booking the appointment and their service techs were very professional. They got to work quickly, cleaned up after the job was done and were very polite. I had a small issue with the gasket and needed someone to come back and they were right there the next day, no problems, no questions asked.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Dorit N.
05/2011
5.0
garage doors
  + -1 more
Everything was smooth and easy with this project which I greatly appreciate. I called to get an estimate, there was someone here within a couple of days to get the measures and select door type. A few days later I had my two new doors installed and two new openers. The company provided professional advice and recommendations. Overall a great experience.
Description of Work: Installed two new garage doors with openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

KATHLEEN W.
09/2009
5.0
garage doors
  + -1 more
I had been advised that safety straps were required on the springs of the 31 year old garage door. The door was also becoming difficult to open, at times would not open at all. Upon recommendation from friends (and later reinforcement of that recommendation by Angie's List) I called Lill Overhead Doors. The return call came the same day (Friday 8/7/09) and an appointment was made for 8:30am on the next regular work day (Monday 8/10/09) since this was not an emergency situation. The technician called just after 8am and arrived about 15 minutes later. The work was completed very competently within 2 hours.
Description of Work: Moved hanger, installed safety cables and lubricated door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Sylvia C.
10/2008
5.0
garage doors
  + -1 more
They were prompt. Removed old opener, and replaced new one. It works just fine.
Description of Work: Installed new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Steven P.
08/2008
5.0
garage doors
  + -1 more
We had a meeting with Bennett Contracting about getting new siding on the house and mentioned we'd also like to get new garage doors. At that point the person form Bennett Contracting suggested Lill Overhead Door. We called Lill, they got back to us promptly and sent someone over to give us an estimate. We priced their estimate against other companies and found them to be reasonable. Within two weeks of our initial contact we had new garage doors.
Description of Work: Lill Overhead Doors was suggested to us by Bennett Contracting, having worked with them before. Like Bennett Contracting, they did an excellent job. They were prompt and helpful and the doors are excellent. As far as price goes, I would have liked things to have been cheaper, but you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    142 COLUMBIA TPKE, Rensselaer, NY 12144


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    LILL OVERHEAD DOORS INC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    LILL OVERHEAD DOORS INC accepts the following forms of payment: American Express,MasterCard,Visa
    No, LILL OVERHEAD DOORS INC does not offer free project estimates.
    No, LILL OVERHEAD DOORS INC does not offer eco-friendly accreditations.
    No, LILL OVERHEAD DOORS INC does not offer a senior discount.
    No, LILL OVERHEAD DOORS INC does not offer emergency services.
    No, LILL OVERHEAD DOORS INC does not offer warranties.

    Contact information

    142 COLUMBIA TPKE, Rensselaer, NY 12144


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM